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“A good option for transiting passengers”

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CAPSULE by Container Hotel
Perth, Australia
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“A good option for transiting passengers”
4 of 5 bubbles Reviewed 14 July 2014 via mobile

I stayed at this capsule hotel for 6 hours before catching my morning flight to Perth. Days before the trip, I looked for hotels near KLIA2 or KLIA where I can rest for a night because I knew that I would be very tired as I would come from Singapore then KL to Perth. I booked a female capsule for 6 hours through their website. I was very tired and my feet were aching, so it was a good decision to stay at this place for a night before proceeding to the next part of my journey. It was also my first capsule hotel experience so it was nice. They gave me a bag upon check-in with a towel inside. After my bedtime routine, I went inside the capsule and slept. I am not claustrophobic or anything but I initially thought that the capsules would be very small but they weren't. There was enough space to move inside. There was a mini safe (but you need to provide/have your own padlock) where you can put your money and gadgets/valuables while showering, etc. There was a power outlet, a foldable laptop table, telephone, etc. I had a good night's sleep inside the pod. If you have luggages, I believe you can leave them for free during the duration of your stay. However, if you wish to leave them while you're away, you will have to pay depending on how many luggages you have. It's the best option for those who would like to be within or close to the airport. It's also one of the cheapest options aside from Tune Hotel in KLIA2. :)

Stayed July 2014, travelled solo
Helpful?
1 Thank WanderingEray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapsuleContainer, Manager at CAPSULE by Container Hotel, responded to this review, 25 July 2014
Hi WanderingEray,

Thank you for your recent patronage of Capsule by Container Hotel KLIA2.

We write to let you know that we greatly appreciate your positive comments on the hotel’s location, facilities and service level. In addition to gratitude, your comments will be an encouraging factor that will drive us further to continue working towards a higher and impeccable standard.

Should you be making any future plans to stay at our hotel again, we will be delighted to be of service to you once again.

Yours sincerely

Capsule by Container Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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367 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
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English first
Luzon, Philippines
Level Contributor
129 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 bubbles Reviewed 13 July 2014

The hotel has various options, depending on your needs. I opted for the 'shower only,' option and was not disappointed. If you are in transit at klia2 and in dire need of a decent and refreshing bath, this is the place to go. For RM15, you get to have a hot relaxing shower. Towel is provided and shower gel dispensers are available inside every cubicle. Hair dryer is also available.
Hopefully, we get to try the capsules on our next stopover at klia2.

  • Stayed July 2014, travelled with family
    • Location
    • Service
Helpful?
Thank TayNayNak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapsuleContainer, Manager at CAPSULE by Container Hotel, responded to this review, 25 July 2014
Hi TayNayNak,

Thank you for your recent patronage of Capsule by Container Hotel KLIA2.

We write to let you know that we greatly appreciate your positive comments on the hotel’s location, facilities and service level. In addition to gratitude, your comments will be an encouraging factor that will drive us further to continue working towards a higher and impeccable standard.

Should you be making any future plans to stay at our hotel again, we will be delighted to be of service to you once again.

Yours sincerely

Capsule by Container Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Batu Pahat, Malaysia
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 11 July 2014

Stayed here for 12 hours in July 2014.
Overall was good and comfortable, especially when you can sleep on a soft bed and take a hot shower in this cold airport.
However, the capsule was a little bit dirty, with traces of hair and some rubbish left behind by the previous guest.
There was no door, only a semi-transparent pull-down shade, which did not offer much privacy (when the light in the capsule was turned on, people from outside could easily see the inside). Because of the lack of door, sound blocking wasn't good, so be prepared to hear noises of other guests talking.
Free wifi was available, but the signal was not strong. Some of my devices could detect it while some others could not.

  • Stayed July 2014, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
3 Thank shingcheng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapsuleContainer, Manager at CAPSULE by Container Hotel, responded to this review, 25 July 2014
Hi shingcheng,

Thank you for your recent patronage of Capsule by Container Hotel KLIA2.

As we greatly value your patronage, we certainly appreciate your observations and concerns both on our facilities and service level. We have taken note of your views and will seriously look into the matter and moving forward, take corrective steps to put things in order and better perspective.

We apologize for the unpleasant experience you have encountered in during your stay and have spoken to Housekeeping Department to ensure all rooms are cleaned and inspected before allowing our guests to check in.

In regards to sound proofing, we are now providing complimentary ear plug on request basis.

Some of the rooms were blocked during your stay with us for the purpose of upgrading and maintenance the next morning. We apologies again for the confusion cause.

Should you be making any future plans to stay at our hotel again, please let us know as we would like an opportunity to welcome you back and serve you better.

Yours sincerely

Capsule by Container Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 4 July 2014 via mobile

I stayed here during a 12 hour stopover on my way to Penang.

While it was initially a bit tricky to find, my pod was clean, the bed was comfortable and the shower had hot water and good water pressure.

This is certainly no-frills, but I would highly recommend it for short stopovers at KLIA2.

Stayed July 2014, travelled solo
Helpful?
Thank Kuwadzana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapsuleContainer, Manager at CAPSULE by Container Hotel, responded to this review, 25 July 2014
Hi Kuwadzana,

Thank you for your recent patronage at Capsule by Container Hotel!

We write to let you know that we greatly appreciate your positive comments on the hotel’s location, facilities and service level. In addition to gratitude, your comments will be an encouraging factor that will drive us further to continue working towards a higher and impeccable standard.

Should you have any future plans to stay at our hotel again, we will be delighted to be of service to you once again.

Yours sincerely

Capsule by Container Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
50 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 25 June 2014

It is only MYR2.00 by ERL to get from KLIA to KLIA2, hence this hotel can be another option for both airports travelers.

Check-in was easy and I was given a card, locker key and towel. The capsule was clean, the bed and pillow were comfortable. The common bathrooms were satisfactory with good hot shower. To pray (for muslim), the prayer room is just in front of the hotel.

That night, I had difficulty to sleep because of the noise from people walking in/out and ventilation fan (probably). The lighting also causing it because the shade was not thick enough. But I think, having sleeping mask and ear plugs would lessen noise & light.

For transit, this place is recommended.

Room Tip: Bring along sleeping mask and ear plugs.
See more room tips
  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank IzwanShahmin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapsuleContainer, Manager at CAPSULE by Container Hotel, responded to this review, 25 July 2014
Hi IzwanShahmin,

Thank you for your recent patronage at Capsule by Container Hotel!

We write to let you know that we greatly appreciate your positive comments on the hotel’s location, facilities and service level. In regards to sound proofing, we are now providing complimentary ear plug on request basis. In addition to gratitude, your comments will be an encouraging factor that will drive us further to continue working towards a higher and impeccable standard.

Should you have any future plans to stay at our hotel again, we will be delighted to be of service to you once again.

Yours sincerely

Capsule by Container Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuching
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 24 June 2014 via mobile

I took up the 3-hour package on a promotional price of rm9.90 )last weekend. Almost gave up on them as I tried a number of time to book online but was unabled to. Kudos to them for their assistance. They'll give you a little bag upon check in, containing your towel. Then they'll show you to your little capsule. The little capsule, with its little foldable table, your own light and power source, is pretty cosy. They provide lockers too, and slippers i think, for those who don't want to wear their shoes around. I had myself a good nap, before taking a good shower and getting good and ready for my next flight out. If you have a long transit time and want to get some sleep or a place to stretch your back, this would be a great place to go.

Stayed June 2014, travelled solo
Helpful?
3 Thank AprilsAngel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapsuleContainer, Manager at CAPSULE by Container Hotel, responded to this review, 25 July 2014
Hi AprilsAngel,

Thank you for your recent patronage at Capsule by Container Hotel!

We write to let you know that we greatly appreciate your positive comments on the hotel’s location, facilities and service level. In addition to gratitude, your comments will be an encouraging factor that will drive us further to continue working towards a higher and impeccable standard.

Should you have any future plans to stay at our hotel again, we will be delighted to be of service to you once again.

Yours sincerely

Capsule by Container Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miri, Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 9 June 2014 via mobile

Upon arrival you will get to opt for 3 hours, 6 or 12 hours stay. You will be given to a locker key, an eco bag and a bath towel. The locker will be large enough for a medium size luggage and backpack. You can change into slippers provided at your locker area. The containers and the common bathrooms are separated by gender.

It is important to place your important items in the locker. There will be just a pull down shade at your sleeping container.

The container will have one electrical plug, a light switch, nice comfy blanket and two pillows. The size of the bed is similar to a single bed, not too cramp, comfortable size.

Highly recommended for those who have to stay overnight for next early morning flight!

Stayed June 2014, travelled solo
Helpful?
16 Thank EddySmellyFish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapsuleContainer, Manager at CAPSULE by Container Hotel, responded to this review, 25 July 2014
Hi EddySmellyFish,

Thank you for your recent patronage at Capsule by Container Hotel!

We write to let you know that we greatly appreciate your positive comments on the hotel’s location, facilities and service level. In addition to gratitude, your comments will be an encouraging factor that will drive us further to continue working towards a higher and impeccable standard.

Should you have any future plans to stay at our hotel again, we will be delighted to be of service to you once again.

Yours sincerely

Capsule by Container Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about CAPSULE by Container Hotel

Property: CAPSULE by Container Hotel
Address: Lot L1-2&3, Gateway, Terminal KLIA2, KL International Airport, Jalan KLIA 2/1, Sepang 6400, Malaysia
Region: Malaysia > Selangor > Sepang District > Sepang
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #3 of 15 Speciality Lodging in Sepang
Price Range (Based on Average Rates): £
Hotel Class:2 star — CAPSULE by Container Hotel 2*
Number of rooms: 120
Official Description (provided by the hotel):
Capsule by Container Hotel is the first airport capsule in Malaysia. Designed for transit travellers, backpackers on the go and frequent flyers, it allows those who needed a place to crash overnight or recharge before catching the next flight. Package stay as per below: 3 Hours : RM45.00 per capsule per person, 6 Hours : RM70.00 per capsule per person, 12 Hours : RM90.00 per capsule per person. ... more   less 
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