We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Must Stay Place”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Dorsett Grand Subang
Ranked #1 of 11 Hotels in Subang Jaya
Reviewed 11 September 2013

Hi - i have stayed at a number of Motels in malaysia over the past three years and decided to try the Dorset. The frustrating thing while traveling on business is the motel not getting simple request right. I can say the Dorset have organised each request to a tee and this makes the stay pleasant with no frustration.

The meals are excelant here also and the lake with the running track is an added bonus

Room Tip: I always request the room at the end of the hallway from the lifts
See more room tips
  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsettGrandSubang, Director of Operations at Dorsett Grand Subang, responded to this reviewResponded 12 September 2013

Dear Guest @ Rich068Melbourne,

Thank you for sharing your comments on your recent visit to Dorsett Grand Subang. It is our main priority to provide the best service to our customers by fulfilling customers’ needs and wants. We are glad to know that you had a comfortable stay with us. We appreciate your compliments and will assure you that we will strive to improve and retain our warm services.

Thank you once again for appreciating our team’s effort and we have also noted your preference on the room location. We look forward to welcoming you back in the future.


Kind Regards ,
Vincent Pillai
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (856)
Traveller rating
Traveller type
Time of year
Language
  • More languages

628 - 634 of 856 reviews

Reviewed 9 September 2013

would like feedback to Dorsett regarding the following:
a) If we are put up on the high floor – “Club floor”, please ensure that the water pressure is consistent. There was an experience where water pressure was not strong enough that waterflow stopped or trickled to droplets.

b) Internet access in the room – the connection is almost to zero or it is very slow
Thanks, Serin

  • Stayed: August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ann Meria L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsettGrandSubang, Director of Operations at Dorsett Grand Subang, responded to this reviewResponded 10 September 2013

Dear Guest @ Ann Meria L ,

Thank You for spending your precious time in writing this review on TripAdvisor. It was a pleasure having you to stay with us at Dorsett Grand Subang.

We truly regret that our facilities did not meet your expectations and please accept our humble apologies for any inconvenience caused. On that day , the local authorities SYABAS experienced water disruptions which caused the inconveniences. With regards to the internet connection , we are currently working with YES 4G to enhance our internet connection.Your review has been very helpful for us to improve on our quality service and we look forward to have you stay with us again in the future.

On your next visit to Dorsett Grand Subang, please copy me on your reservations at vincent.pillai@dorsetthotels.com so that I can personally extend you a warm welcome and ensure that you receive high quality Dorsett Hospitality experience.
We look forward to welcoming you back in the near future.

Kind Regards,
Vincent Pillai
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2013

Location is really good. My first impression was kinda old hotel but well the room was beyond my expectation, clean and comfortable. However, the wifi connectivity was poor and extremely slow.
Well, it is not recommended if you are required to work from the hotel.

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank FSGTTONG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsettGrandSubang, Director of Operations at Dorsett Grand Subang, responded to this reviewResponded 10 September 2013

Dear Guest @ FSGTTONG

Thank you for your time and effort to write such a pleasant review. We are glad to know that you had a comfortable stay with us. We appreciate your positive compliments and will assure you that we will continue to improve our service standards to keep our customers satisfied. On the other hand , we are working with YES 4G and are in the midst of upgrading our internet facility in order to provide better service for our customers. Please accept our humble apologies for the inconvenience caused during your stay at our hotel. Your review has been very helpful for us to improve on our quality service and we look forward to have you stay with us again in the future.

Thank You.

Kind Regards,
Vincent Pillai
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2013

Hai all...last july i have been to this hotel for a seminar held by my company. Our seminar was held for 4 days and 3 night.firstly when i arrive at the hotel,the guest rep. was very friendly showing me where the registration place. Then, I enter the room,amazing view from my room also very presentable room.very comfort matress.. and what I like the most was their food and coffee break snack...very excellent.

  • Stayed: July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank khairil1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsettGrandSubang, Director of Operations at Dorsett Grand Subang, responded to this reviewResponded 9 September 2013

Dear Guest @ khairil1987

Greetings from Dorsett Grand Subang !

First and foremost, we would like to thank you for your kind support towards Dorsett Grand Subang. It is our pleasure to know that our services and facilities have met you expectations . We have shared your positive compliments to the respective departments especially Front Office and housekeeping department. We are also glad that you enjoyed the food that was prepared by our brigade of Chefs. We will ensure you that we will continue to improve and retain our warm services.

We look forward to welcoming you back in the near future. Thank You .

Kind Regards ,
Vincent Pillai
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2013

We recently stayed in the Executive Suite in the Dorsett Grand Subang with our 2 young children. The suites were really nice - newly refurbished with luxurious furnishings. We have access to the Premier Lounge too, for cocktail hour in evenings and a nice spread of breakfast in the morning. The pool is well-maintained, and our kids had a great time.

Room Tip: We stayed in the Executive Suite, which includes breakfast, wifi and access to Premier Lounge.
See more room tips
  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank baby_sumo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsettGrandSubang, Director of Operations at Dorsett Grand Subang, responded to this reviewResponded 9 September 2013

Dear Guest @ baby_sumo

First and foremost, our sincere thanks for appreciating our Dorsett Grand Subang's 5-star service. It was a pleasure having you to stay with us and we are glad to delivered you our best service during your stay with us. We are very delighted to know that you have enjoyed our premier lounge food selection and swimming facilities as well. It's a pleasure to know that we have met your expectations during your stay here at Dorsett Grand Subang. Serving our customers with the best hospitality has always been our core value.

We appreciate your compliments and will assure you that we will continuously strive to improve and retain our warm services.

We look forward to welcoming you back in the very near future

Kind Regards,
Vincent Pillai
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2013

The room which I stayed in was very clean and perfectly sized. However , the wifi available was extremely slow. The buffet breakfast had limited options compared to other hotels. Overall , the customer service rendered by the frontline staff was highly commendable.

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Travelbug8088
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsettGrandSubang, Director of Operations at Dorsett Grand Subang, responded to this reviewResponded 5 September 2013

Dear Guest @ Travelbug8088

First and foremost, we would like to thank you for taking the time to personally write this review, and we are honoured that you chose to stay with us at Dorsett Grand Subang. We appreciate your positive compliments and will assure you that we will continue to improve our service standards to keep our customers happy and satisfied .We are also in the midst of reconstructing and upgrading our internet facility in order to provide better service for our customers. Please accept our humble apologies for the inconvenience caused during your stay at our hotel. Once again, thank you and we look forward to welcoming you back to Dorsett Grand Hotel, Subang.



Kind Regards,

Vincent Pillai

Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2013

dorsett offers a great getaway stay in k.l. located in a quiet and strategic location, dorsett meals are great, for those who are health conscious and want a healthier getaway -- for breakfast, lunch or dinner. rooms are spacious and surprisingly neat and tidy. the air con is superb and working at its best - i mean when you want it to be just cool, it delivers! the exhaust outlet is quiet - no gushing noises and you can mix business with leisure. overall, it is a perfect stay. will definitely go back again.

Room Tip: if staying indoors is your priority, any room is excellent if you are not particular with views.
See more room tips
  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kweion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsettGrandSubang, Director of Operations at Dorsett Grand Subang, responded to this reviewResponded 5 September 2013

Dear Guest @ Kweion

Greetings from Dorsett Grand Subang !

Dear Guest @ kweion

Greetings from Dorsett Grand Subang !

Thank you for your pleasant feedback. We are delighted that you enjoyed your stay with us. Your positive feedback have been passed on to chefs’ department , front office and housekeeping department. These departments were certainly very happy to hear that their services and efforts has made such an impression. Moreover , it is good to know that you enjoyed our hotel food selection and hotel environment as well as the room facilities. We assure you that we will continue to strive to improve and retain our warm services.

Thanks once again for your kind remarks and we look forward to have you back with us in the future!

Kind Regards ,
Vincent Pillai
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Subang Jaya
0.9 mi away
Empire Hotel Subang
Empire Hotel Subang
#2 of 11 in Subang Jaya
445 reviews
0.2 mi away
Holiday Villa Hotel & Suites Subang
1.0 mi away
Sunway Pyramid Hotel
Sunway Pyramid Hotel
#5 of 49 in Petaling Jaya
1,334 reviews
Show Prices
Show Prices
Show Prices
3.5 mi away
Hilton Petaling Jaya Hotel
Hilton Petaling Jaya Hotel
#2 of 49 in Petaling Jaya
1,445 reviews
0.8 mi away
Sunway Clio Hotel
Sunway Clio Hotel
#1 of 49 in Petaling Jaya
699 reviews
1.0 mi away
Sunway Resort Hotel & Spa
Sunway Resort Hotel & Spa
#4 of 49 in Petaling Jaya
1,969 reviews
Show Prices
Show Prices
Show Prices

Been to Dorsett Grand Subang? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Dorsett Grand Subang

Address: Jalan Ss 12/1, Subang Jaya 47500, Malaysia
Region: Malaysia > Selangor > Petaling District > Subang Jaya
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 11 Hotels in Subang Jaya
Price Range: £51 - £71 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dorsett Grand Subang 4.5*
Number of rooms: 478
Official Description (provided by the hotel):
Nestled in the heart of Subang Jaya, Grand Dorsett Subang offers opulence hotel guest rooms and suites in the city's most upscale entertainment hub, shopping district and tourist attraction. Located just 35 minutes from Kuala Lumpur International Airport, Low Cost Carrier Terminal and Sepang International Circuit, the hotel is just a 15-minute drive from Kuala Lumpur City Centre. Dining at Grand Dorsett Subang is an endless pleasurable affair with the vast international and local specialities available. For meeting planners and business travellers, the hotel is well-equipped with a full range of facilities and services to cater to every need. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Hotels.com, Ctrip TA, Expedia, Travel Republic (UK), TripOnline SA, Ebookers, HotelsClick, Cancelon, Evoline ltd and 5viajes2012 S.L. so you can book your Dorsett Grand Subang reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Subang Jaya
Sheraton Subang Hotel
Subang Jaya Sheraton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing