I recently arrived at the Dorsett Grand Subang Hotel to be greeted by friendly, and on the face of it friendly staff until check in commenced, where I was informed that the room I had already pre- booked was no longer available and I would have to pay extra if I wanted a double bed (which I had already reserved), after much discussion with check in a room was found at no extra cost and the room was available, I then experienced problems with the credit card process, as they requested I put my pin into the card reader without even telling me how much it was for. Total shambles, would recommend that you look elsewhere. There are enough hotels in that area, and this just doesn't live up to expectations.
- Official Description (provided by the hotel):
- Nestled in the heart of Subang Jaya, Grand Dorsett Subang offers opulence hotel guest rooms and suites in the city's most upscale entertainment hub, shopping district and tourist attraction. Located just 35 minutes from Kuala Lumpur International Airport, Low Cost Carrier Terminal and Sepang International Circuit, the hotel is just a 15-minute drive from Kuala Lumpur City Centre. Dining at Grand Dorsett Subang is an endless pleasurable affair with the vast international and local specialities available. For meeting planners and business travellers, the hotel is well-equipped with a full range of facilities and services to cater to every need. ... more less
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- Also Known As:
- Sheraton Subang Jaya
- Sheraton Subang Hotel
- Subang Jaya Sheraton