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Felda Residence Kuala Terengganu
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Reviews (163)
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Reviewed 1 June 2014

Felda Residence Kuala terengganu is centrally located- Walking distance (less than 10 minutes) to Chinatown. Nothing much fancy about the room- very basic room, small bathroom, bit dated and untidy and dirty especially the bathroom and window. Poor breakfast-limited choices. Have late lunch at the restaurant located at 17th floor- most of the items listed in the menu are not available. Staffs at the front desk speak good English.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank HY C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRSB, Manager at Felda Residence Kuala Terengganu, responded to this reviewResponded 24 June 2014

Dear Madam/Sir,
Thank you for choosing Felda Residence Kuala Terengganu. We apologize for the inconvenience caused and thank you for the feedbacks. We will do our best to improve the services.
Have a pleasant day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

Stayed for 1 night. Hotel located at the heart of Kuala Trengganu. The hotel near Taman Tamadun Islam, one of the best attraction in Kuala Terengganu (around 8km, famous for mosque replicas), Pasar Payang (around 3km) and Pulau Duyong (venue for Monsoon Cup, around 1km). The room is lovely with window facing Terengganu river. Food and beverage also very good and many choices with restaurant also facing Terengganu river.

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank mzulkiflis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRSB, Manager at Felda Residence Kuala Terengganu, responded to this reviewResponded 24 June 2014

Dear Madam/Sir,
Thank you for choosing Felda Residence Kuala Terengganu. We appreciate your positive feedbacks and we are certainly looking forward to welcoming you again in the near future.
Have a good day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2014 via mobile

Firstly we drove frm SG to TGG thus took atleast 12hrs in total as there were few pit stop we had to made due to First time driving there.

Reach Felda arnd 11plus but still gotta wait for check in timing which was arnd 2pm onwrds if not mistaken. Checking in was not that smooth as e recep cldnt get a standard bed for one of my friends (couple) thus had to gt room no. 604 with two sgl beds (sighh)

Reception is at level 2,rather quiet prbbly coz its sumhow msia off days were on Fri & Sat (wrong days for msia trip:) ) Total book for 3 rooms - high level facing the waterfront. Amazing scenic view for rooms no. 801 & 1201. The room conditions is as e pix shown thus what you see is what you get.

Location wise is near Pusat Bandar, near to chinatown like kinda place & should visit Batu Buruk Beach(nice scenery bt didnt see anyone swimming maybe coz its a working day on a Sunday thats why not much people:)

Stayed: May 2014, travelled as a couple
Thank Msns8588
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRSB, Manager at Felda Residence Kuala Terengganu, responded to this reviewResponded 24 June 2014

Dear Madam/Sir,
Thank you for choosing Felda Residence Kuala Terengganu. We apologize for the inconvenience caused and we shall look seriously into improving our services, Thank you for your constructive feedbacks.
Have a good day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2014

The only set back about this hotel is: a) WIFI. Generally in the room, the wifi strength should at the range of medium to excellent but unfortunately, no signal at all!!

Secondly, this is the high rise building hotel but somehow, found so many ants "loitering" around the working desk, washing basin and even on the bed. I wonder how the ants can travel from 1st ground to 10 or 13th floor unless the ants are smart enough to go up and haunt the guests via "elevator"

Overall: a) Locality is good - a stone away from the china town and no transport is required for tourist b) Breakfast - acceptable for the price that we are paying

Improvement: Its about time for them to change to flat screen TV or LED TV instead of box.

Service: acceptable

Room Tip: Get the room facing the river or sea... as its therapeutic.
  • Stayed: March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Jasmine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRSB, Manager at Felda Residence Kuala Terengganu, responded to this reviewResponded 24 June 2014

Dear Madam/Sir,
Thank you for choosing Felda Residence Kuala Terengganu. We appreciate your constructive feedbacks.We will look into the problems raised seriously such as WIFI and ants problems . We are certainly looking forward to welcoming you again.
Have a good day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2014 via mobile

The hotel very near to china town n waterfront, in walking distance. However, the service they provide is very normal only, no swimming pool, no gym, tv with astro channel but very poor reception, no wifi in room, so u Hv to go lobby to online....the pay is not worth with the facility they provides. Hope they wl improve it nxt time.

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank szehwe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRSB, Manager at Felda Residence Kuala Terengganu, responded to this reviewResponded 24 June 2014

Dear Madam/Sir,
Thank you for choosing Felda Residence Kuala Terengganu. We apologize for the inconvenience caused. We will look into the problems raised seriously ie tv reception and WIFI. Thank you for the feedbacks.
Have a good day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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