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“Outstanding service”

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Long Beach Mauritius
Ranked #4 of 12 Hotels in Belle Mare
Certificate of Excellence
Reviewed 31 July 2014

We were a bit concerned having read some negative reviews on Tripadvisor but our experience was quite different. The hotel is beautiful and our beachfront room was a delight. The colours, fittings and layout are just perfect and the standard of cleaning was superb. The staff simply could not have been more helpful, friendly and welcoming. Mr Scanu the manager is charming and clearly knows how to run a top class hotel. We enjoyed the restaurants, especially Tides, and the excellent music in the evenings was just right. The grounds are lovely and despite some very stormy weather Long Beach lived up to its promise.

Stayed: July 2014, travelled as a couple
4  Thank GlasgowBilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alessandro S, General Manager at Long Beach Mauritius, responded to this reviewResponded 19 July 2015

Dear Guest,

First and foremost we would like to thank you for choosing Long Beach Mauritius for your holiday stay. It is with great pleasure that we read your awesome reviews about our facilities and restaurants.

We are glad that our team’s hospitality and warmth were able to meet your expectations throughout your stay and we will ensure of maintaining the quality of the service.

We thank you again and we do look forward of welcoming you back again in the future on our shores for another magnificent stay.

Sincerely,
The Management

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1,241 - 1,247 of 2,690 reviews

Reviewed 30 July 2014

I'm truly lost for words at this point. This hotel is so magnificent, even the Ritz in London would have a lot to face up to if they knew how good this hotel is. From the moment we arrived in our hotel we were greeted with refreshments and the service and portering was well timed. The rooms are magnificent, well designed, great decor, comfortable pillows, adequate space in the rooms, a good view of the beach and decent balcony. Rooms are cleaned twice a day. My night room boy was a star (Donovan). This was a trip for the family but one to also celebrate my 33rd birthday. The staff in the hotel were friendly towards me and my family. My bed was was decorated in petals on the day of my birthday and everyone in the hotel at the restaurant greeted me happy birthday which made this trip even more special. I sent a request to the head sous chef pillay and he brought me and the family a traditional mauritian dish of octopus and fish. The best service ever. The portion was so big I could not eat anything else at the buffet. The variety of food that you have available to choose from will by no doubt please any guest with differing taste buds. The kids club staff, (Stephanie) really made my son feel welcomed and at home with the other children that were staying in the hotel. My son had such as good time, he did not want to hang around with us at all. If this is a trip for you and the family, you will NOT be dissapointed as there are so many activities for the children to participate in. Even the childrens food brought to them is 6 star quality. I spoke with the manager of the hotel (Vladimir) and if it wasn't for him I would have not had the chance to have included in my booking the Tousserock hotel as part of my deal. What an amazing bonus. All credit to the staff and the manager Validmir at the Hotel. I don't want to leave, I'm having such a wonderful time. The gym intstructor is very helpful too. He will be the first person to poin t out if your technique or movement is not correct. It was as if I had my own personal trainer in the hotel. All credit to him, he deserves the praise. All in all I would say that this hotel scores 10 out of 10 for my liking.

Room Tip: Choose a room near 307-310.
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  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
5  Thank Raissen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alessandro S, General Manager at Long Beach Mauritius, responded to this reviewResponded 19 July 2015

Dear Guest,

We wish to express our most sincere thanks for having chosen Long Beach Mauritius for your vacation. It gives us immense pleasure to read that your stay with us has been an enjoyable one and that our team has been able to meet and exceed your expectations.

Your complimentary remarks have been shared to the mentioned team members and they were so heartened to receive such compliments and wish to thank you for your kind words.

We are glad that you enjoyed our services and facilities and look forward to your next visit to our hotel.

Sincerely,
The Management

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Reviewed 29 July 2014

Date visited: 13th – 24th July 2014
Number of guests: 2
Style: Contemporary luxury beach resort
Room number: 304

We stayed at Long Beach for 11 nights and wish we could have stayed a lot longer. From the minute the gong greeted us on arrival, we had a brilliant time. Service is friendly and welcoming, staff go out of their way to help and even got to know our names and our preferences.

This hotel is literally on the beach, although the choice of swimming pools and places to relax meant we didn’t spend much time on the beach. The food is unbelievably good – cuisines from all corners of the world, meat and fish expertly cooked and 5 restaurants to choose from. We really enjoyed the fresh juices around the pool and the cocktails in Shores Bar.

The landscaping is beautiful and the layout of the hotel feels very private. Sports facilities are brilliant, housekeeping very thorough and water sports activities excellent. The Sea Spa was incredible – the staff are highly professional and it is a place for total relaxation.

We are already planning our next trip to Mauritius and we would choose Long Beach again!

  • Stayed: July 2014, travelled as a couple
    • Cleanliness
    • Service
3  Thank JS_NP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alessandro S, General Manager at Long Beach Mauritius, responded to this reviewResponded 19 July 2015

Dear Guest,

Thank you for the time you allocated to share your experience on Trip Advisor. We are glad that you were pleased by the landscape, facilities and restaurants.

Your lovely comment on our spa has been very much appreciated and was shared with our team members.

We do look forward of welcoming you again at Long Beach during your forthcoming holiday.

Sincerely,
The Management

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Reviewed 28 July 2014

As a family of 4 with 2 teenagers this hotel was perfect. Bad weather sadly meant that it wasn't always as relaxing as we'd hoped. The hotel though is pretty much perfect. Lovely welcome, straight in to our rooms despite it being 8am. Rooms modern, clean, spacious & very well designed with beautiful sea views & lovely balcony with day bed. Both pools were superb with some very comfy bed style loungers. All restaurants were excellent, great variety & quality of food. The wine available on the all-inclusive package was a bit bland, but cocktails and other drinks were very good. Plenty of activities both sporting and otherwise plus some pretty good evening entertainment most nights. The central plaza and bar area were always lively in the evening. Service from all the staff was exceptional, only twice did we experience average, slow service & once we pointed this out, improvement was immediate, all staff were extremely friendly and concerned for our welfare & it felt genuine. The contemporary design of the hotel is softened throughout by lovely tropical planting & palm trees. Beach is lovely & snorkelling from the beach is superb ..... my husband & daughter saw a turtle and fish & coral were plentiful. It is very windy in certain areas & on the beach. Overall this is an exceptionally polished hotel in all respects with service to match.... difficult to find any fault at all.

Room Tip: Interconnecting beachfront rooms perfect for families
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  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
3  Thank Emma C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

If you are travelling with family and looking for luxury, i believe Long Beach is the best option. Staff is courteous, Kids club amazing (Stephanie & staff take best care of kids)
They have 5 restaurants, giving best flair of food to you.
I dont want to miss some names here starting from House Keeping staff - Michelette, Dwarka.
Staff at the reception: Kashmira ( She gave us best guidance for local travel )
Porter: Ravi
Staff at Restaurant: Varoona, Anil, Deeksha
These are some couple of names i remember but each and every member of staff is courteous and caring. For kids, they have day wise plan of activities, parents need not bother about them. They do lots of innovative things to keep kids engaged like golf, tennis, some indoor games, story telling, boating etc.
My compliments to Vladimir and has team :) I would certainly visit again.

Room Tip: Go for Superior room beach facing or sea facing.
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  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank Pardeep111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alessandro S, General Manager at Long Beach Mauritius, responded to this reviewResponded 28 August 2015

Dear Guest,

First and foremost, we would like to thank you for choosing Long beach for your family holiday vacations.

It is with great pleasure that we have gone through your lovely review of your experience in our hotel. We are glad that some of our team members were able to be of assistance in making your stay a memorable one. Your comments have been shared with the team and especially those you mentioned. They extend their gratitude for your kind words of encouragement.

We hope to welcome you again in the near future.

Sincerely,
The Management

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Reviewed 27 July 2014

We were a groups of 6 in our 30s and 40s, we enjoyed thoroughly. The facilities (gym, pools, food, amazing ocean suites) were fantastic. Some of us did yoga with Raj everyday. He was witty, wise yet humorous, it was a surprise factor that made our stay at Long Beach exceptional. The one thing that was disappointing was the beach. It was great for photographs, but too shadow to swim before the corals and rocks gotcha. There were too many stones and rough pebbles on the shore of the beach. Thank you long beach and esp Raj.

  • Stayed: November 2013, travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank MassageAngels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alessandro S, General Manager at Long Beach Mauritius, responded to this reviewResponded 28 August 2015

Dear Guest,

Thank you for the time allocated in sharing your experience on TripAdvisor. We are thrilled to read that you had a pleasant stay among us and that you enjoyed the facilities offered at Long Beach.

We thank you for your kind reviews which have been shared with the team and Raj especially who has welcomed it warmly.

Looking forward to welcome you back at our hotel.

Sincerely,
The Management

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Reviewed 26 July 2014

We stayed as a family with two teenagers from 10th to 25th July. The arrival at the hotel was perfect. Summertimes brought us from the airport (about an hour drive) in a private transfer. The welcome was relaxing. A gong welcomed us (!) and we were instantly seated and brought cold towels and juices. Our passports were taken from us to check us in and then we were taken to our rooms (two interconnecting beachfront). We were told our rooms would not be ready prior to arrival (as we arrived at 8am), but they were which was great. The rooms were simple but very modern and fresh. We overlooked the sea, the bathrooms were great and the rooms were well equipped and comfortable. The hotel has WIFI in most places, efficient although it does cut out from time to time. The location of the hotel is lovely, the beach is gorgeous. However, although this is nothing to do with the hotel, the weather was around 20-24 celsius and it was windy. The weather when we visited was not as hot as usual at this time of year, though. The sea was great for snorkelling. Although it was often too wavy, when it was calm you could see a great variety of fish and coral, close the the waters edge. Equipment was easy to borrow. The hotel has very much a central area. The square is where the bar and all the restaurants (except tides) are, which has a lovely feel. The restaurants were all very good. We stayed all inclusive which is defiantly worth it as the food is an excellent standard. Tides was by the beach for lunch and dinner. Chopsticks was the chinese restaurant and one of my favourites, the food was excellent although we had a couple of occasions of poor service, at lunch. Breakfast was a buffet and all the food was very nice and it didn't feel crowded. Sapori is the Italian restaurant, and defiantly my favourite. The ambience was really friendly and the food was just amazing. Hasu is a Japanese restaurant but we did not visit there as it is not included in the all inclusive. For 2 weeks, there was certainly a great choice for food and we never got bored. The service overall was very good. Staff were genuinely friendly and welcoming. In particular- Avisen, Evan, Gayetree and Dario impressed the most. The pool areas were clean and not too busy, with service all around. Sports at the hotel were very good. There are 4 tennis courts and a good gym with both cardio and weight equipment. A teens club has a table football and ping pong activities. Water polo at the main pool everyday at 12pm was one of the highlights of the holiday. Everyone enjoyed it and it was great fun. The whole feel of the hotel was very welcoming and friendly. We had a lovely time, and I would recommend the hotel. Thank you Long Beach!

Room Tip: If you have kids, some rooms interconnect. Beachfront rooms were lovely.
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  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
7  Thank TravelExpert5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Long Beach Mauritius

Address: Coastal Road, Belle Mare, Mauritius 41601 (Formerly Long Beach Golf & Spa Resort)
Phone Number:
Region: Mauritius > Flacq District > Belle Mare
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Top resorts Hotel in Belle Mare
#4 Luxury Hotel in Belle Mare
#4 Romantic Hotel in Belle Mare
#4 Spa Hotel in Belle Mare
#4 On the Beach Hotel in Belle Mare
#5 Business Hotel in Belle Mare
#8 Family Hotel in Belle Mare
Price Range: £252 - £1,022 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Long Beach Mauritius 5*
Number of rooms: 255
Official Description (provided by the hotel):
A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Its 255 rooms are harmoniously arranged in three semi-circles with wonderful views over the crystal-clear waters of the lagoon, the coral reef and the Indian Ocean beyond. With a choice of 5 restaurants, and an extensive range of activities including free green fees at the Ile aux Cerfs Golf Club, your holiday at Long Beach Golf & Spa Resort are a long way from ordinary. ... more   less 
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Also Known As:
Long Beach Mauritius Hotel Belle Mare
Long Beach Mauritius Belle Mare

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