I booked this hotel based on the good reviews I read. My husband and I stayed here from the 27 April until the 2nd May. The location is great however there are a few services that seem to be lacking. Firstly I requested a sea view room and paid an additional R1700 there was no balcony. The lady who checked us on said she would find out if there was a room with a balcony she did not come back to us and we didn't see her for the rest of our stay. After chatting to some of the other guests we found out they were upgraded from standard to sea view rooms without an additional charge I think it was unfair we were charged extra for a sea view room. The bed in our room made a terrible noise. The cupboard door in the room had a terrible squeaking noise every time it was opened. There are no windows in the toilet and it smelt like urine. The toilet was blocked and we had to call twice before it got fixed. There is no beach service for drinks. We ordered drinks at the beach bar while having lunch and our drinks order was wrong twice. The tv in our room seemed to switch off every now and then.
However to be fair there were some exceptional services like the medical centre a special thanks to Caroline and the doctor. Also Mr Purtee and some of his staff go out of their way to make you feel comfortable namely Pravin,Akshay and Kevin. This is a great hotel but there are just a few minor issues
- Official Description (provided by the hotel):
- Ambre Resort is an all-inclusive adult only resort located in Belle Mare, on the east coast of Mauritius. The resort is one hour away from the airport and from the capital city of Port-Louis. The resort boasts a 700-metre white natural sandy beach running along a sheltered bay. The adjacent tropical lagoon is a haven for fish and marine life, with many bathing and diving areas. Guests of Ambre benefit from free green fees and complimentary transfer at the Ile aux Cerfs Golf Club, an 18-hole championship golf course. ... more less
- Reservation Options:
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- Also Known As:
- Ambre Hotel Belle Mare
- Hotel Ambre Mauritius
- Ambre Hotel Mauritius
- Ambre Mauritius Belle Mare