We stayed at Ambre for the last 2 weeks of May.
Having spent several years holidaying in couples all inclusive 5* resorts in the Caribbean, we wanted to try something new. This was our 1st trip to Indian Ocean and Mauritius, our overall opinion of the resort is that it is a fantastic place but it is a 4* resort with minor niggles that need improving if it is to reach a 5* standard.
The positves are; the resort is lovely and the grounds are kept immaculate, everything is spotlessly tidy. The staff are what make this resort special and a real credit to the management. They are incredibly happy and friendly, of particular mention:- Raj and Gary who are hard working beach butlers, Fabrice who makes amazing cocktails in the coral bar and Sooren who is one of the managers in the restaurants. Then a special mention has to go to Anoushka, Jonathan and the rest of the entertainment team who kept my husband entertained for the 2 weeks (who hates sitting around just sunbathing) playing volleyball, waterpolo and bocce.
The food is fantastic at all the restaurants but our particular favourite was "La Plage", unlike previous reviews we never experienced problems with drinks service in the coral bar or on the beach.
The rooms were nice and the cleaners kept them tip top; little additional touches such as providing insect repellant plug ins were good as was having a carton of milk provided in the mini bar for drinks (i like milkly drinks) but it would have been nice to have an iron and ironing board provided in the room. (I did obtain an iron/board from housekeeping but had to give a time to return it so felt pressured to iron everything there and then.)
The free boat trips are really good and worth going on; just take time to book early and experience the hotels activities and you won't be disappointed.
Most people mention 'Chris' on the beach for trips and we booked the 'speed boat trip' with him together with parasailing and inflatable (behind speed boat), all were fantastic. The speed boat trip in particular was great, visiting various islands, a waterfall (with cliff jumping), feeding wild monkeys and the BBQ lunch was to die for!!
We also booked a trip through Thomsons to visit Casala Wildlife Park and did the 'Walk with Lions' which was a high point and a must for all animals lovers.
The niggles/negatives about resort are; the service in the restaurants could do with improving, as some nights the service was good and some nights it was just poor; this seemed to be linked with staff rotations (i.e. waiting for drinks / menus and on particular evening having the main course served whilst still eating starter....just not right!!!) The red wine was always served cold and we asked for it a room temperature on many occasions but was never served that way....may sound picky but was just not right or was never changed.
The entertainment on an evening is very low key compared with the Caribbean and consisted of mainly dance shows in the coral bar; however the after entertainment disco/music was very good.
Despite comments above about the entertainment team, i have to say that the first few days were frustrating for my husband as scheduled activities such as volleyball, waterpolo etc didn't appear to take place or start at all. After my husband mentioned this to the Thomson rep on a few occasions he was then was introduced to Jonathan of the entertainment team, this changed matters but it became apparent that the reason why the entertainment team seemed to be restricted was the management told the team not to hassle the guests, hence this had a negative effect on the team and nothing happened. Subsequently the only way activities then happened was my husband found other guests that wanted to get involved in activities and started up own team of players.
In summary, this is a great resort and will continue i'm sure to improve if the resort and management works out the niggles. Mauritius is a very beautiful island and we did enjoy our stay here.
- Official Description (provided by the hotel):
- Ambre Resort is an all-inclusive adult only resort located in Belle Mare, on the east coast of Mauritius. The resort is one hour away from the airport and from the capital city of Port-Louis. The resort boasts a 700-metre white natural sandy beach running along a sheltered bay. The adjacent tropical lagoon is a haven for fish and marine life, with many bathing and diving areas. Guests of Ambre benefit from free green fees and complimentary transfer at the Ile aux Cerfs Golf Club, an 18-hole championship golf course. ... more less
- Reservation Options:
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- Also Known As:
- Ambre Hotel Belle Mare
- Hotel Ambre Mauritius
- Ambre Hotel Mauritius
- Ambre Resort & Spa Mauritius/Belle Mare