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“LOVE LOVE LOVE Ambre”
Review of Ambre Resort & Spa

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Ambre Resort & Spa
Ranked #6 of 13 Hotels in Belle Mare
Certificate of Excellence
Reviewed 18 July 2014

I absolutely loved my holiday, adored the hospitality, fell in love with everyone there, treasured every moment spent at the poolside and manicured beach area, indulged in the food options the three restaurants had to offer, tasted all the delicious cocktails, experienced all the water sports offered and thoroughly enjoyed the entertainment in the evenings. I was always warned never to visit the East side of the island but the weather was idyllic and we experienced beautiful sunny conditions during our stay.

I must give credit to the managers and staff at the Coral Bar, the Italian restaurant and Indigo. Big smiles for us every day and always so willing to please. This holiday is one that I will never forget. Thank you AMBRE for making it the BEST holiday EVER.

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
5  Thank Dale D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ambre H, Executive Assistant Manager at Ambre Resort & Spa, responded to this reviewResponded 19 July 2014

Dear Guests,

We thank you for having chosen our hotel for your holiday escape and for the time taken to write about your experience on our shores.

We are delighted to learn our services and location made you feel the fragrance of paradise.

The whole team looks forward to welcome you back very soon for another warm sojourn.

Best regards,

Rajen Canniah
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,808 - 1,814 of 3,927 reviews

Reviewed 17 July 2014

What first stands out as you walk into the reception is the wonderful view from the infinity swimming pool to the sea, next the very friendly and helpful staff.The cleanllness of the hotel was second to none.The food was excellent with loads of choices, and very attentive waiters.
We also loved having the cats and dogs around.
The only thing we would have liked would have been foam mattress on the sun lounges further along the beach.
I would highly recommend this Hotel

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
4  Thank gill w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ambre H, Executive Assistant Manager at Ambre Resort & Spa, responded to this reviewResponded 18 July 2014

Dear Guest,

Greetings from Ambre Hotel!

Thank you very much for taking the time to share your experience on Trip Advisor, following your recent stay with us.

It gives us great pleasure to note your wonderful comments and happy that you enjoyed the atmosphere.

We will look forward to welcoming you once again to experience even more of what we have to offer.

Sincerely,

Rajen Canniah
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2014

The wow factor when you arrive, stunning location and gorgeous hotel. Staff cannot do enough for you.The shows in the evening are excellent. Beautiful costumes, themed shows eg carnival, indian, egyptian dancing etc.Make sure you talk to a lovely local man called McCloud he will arrange some fantastic day trips for you.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Brian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ambre H, Executive Assistant Manager at Ambre Resort & Spa, responded to this reviewResponded 18 July 2014

Dear Guests,

Greetings from Ambre Hotel!

Thank you for taking your valuable time to share your experience on Trip Advisor, following your recent holiday to Mauritius.

We are delighted to know that your time with us was to your satisfaction and we will not miss to share your wonderful comments with the rest of the team, specially the hotel’s Recreation & Entertainment Manager.

We certainly look forward to welcome you back in the future.

Sincerely,

Rajen Canniah
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2014

My wife and I stopped at the Ambre for two weeks in June / July, great resort and amenities. Moreover, all the staff were excellent in making our stay very enjoyable. My only issues which I hope are seen more as constructive criticism were that, on some occasions I was served drinks in plastic glasses which yes, I would accept in the day lounging around the pool / beach, but please I would expect higher standards whilst out in the evening. Albeit, the waiters did recognise my issue and tried on most occasions to ensure this did not occur. Regards the entertainment, I was not impressed with the DJ as I thought there would have been more effort in his music choice for the guests to get up to dance, with respect, does it not tell you something when you play around ten tracks and nobody gets up to dance!! Finally, I would also advice guests that book in the Mauritius winter months pack a fleece / cardigan as it can get chilly in the evening whilst down at the coral bar. However, these personal issue aside, overall would highly recommend booking the Ambre Hotel hotel for your holiday break.

Room Tip: Recommend ground floor superior sea facing room 237, with patio and easy access to beach.
See more room tips
  • Stayed: June 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank PeterG56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ambre H, Executive Assistant Manager at Ambre Resort & Spa, responded to this reviewResponded 17 July 2014

Dear Guests,

Thank you for sharing your comments regarding your stay with us.

We are happy to hear that in general you enjoyed the hotel.

We have also shared your comments regarding the plastic glass & the music to our Food & Beverage Manager and Entertainment Manager. They are looking into your feedback.

Thank you once again, and we hope that if your travels bring you back to Mauritius we will see you again.

Sincerely,

Rajen Canniah
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2014

Our first trip to Maurtius, and booked only a few days before we arrived so not much time to research the island or hotel, but it met the expectations that we were looking for. The greeting on arrival was first class, followed by a lovely breakfast and excellent service in the restuarant. This service continued throughout the holiday in all restuarants, our personal favourite being the Dolce Vista.
The poolside bar service in the day was very warming, and the bar staff were very polite at all times, even when we observed them being spoken to by a couple of younger couples in what I would term as a disrectful manner, but they remained polite and courteous and this was nice to see. I apologise on behalf of the holiday makers that the staff had to listen to the 'oi, waiter' type approaches from these two couples, my wife insisted that I didn't comment to the guests directly but they were an embarrassment - well done the staff! Note - I did make a couple of comments in their direction on the flight home, needless to say they avoided me!

The room was comfortable, with a pleasant view on to the beach.
The weather was patchy, that is our fault for booking in the winter period, but even when it wasn't blazing sunshine we still enjoyed the hospitality extended to us.
We had a couples massage, a nice experience although the oil being massaged into your head was a bit strange, but we had a laugh about it. The staff there were equally pleasant and attentive.
The use if wifi in the lobby was enough to satisfy our requirements, and it was nice to Facebook photos to our friends and family most evenings.
The beach was lovely and very relaxing, perhaps because the music from the water aerobics activity didn't travel quite that far. The choice of music for this activity did leave a bit to be desired, it was apparent that the crew seemed to be having their own little disco rather than catering for the clientele at the poolside, so maybe this could be improved, but it wasn't the end of the world. The other daytime activities didn't seem to follow the schedule that was displayed in the lobby, but again it didn't bother us too much as we were there to chill and relax, but for those wanting to follow the schedule it may be prudent to adhere to the advertised programme.

The overall experience was very relaxing, we met some lovely people, and will remember this holiday fondly. We will undoubtedly return to the Ambre Hotel, it gave us the much needed break that we both needed from our work schedule, so a big thank you to all the management and staff for your hospitality, and as I would say to the staff everyday, merci beaucoup!

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
3  Thank KEITH O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ambre H, Executive Assistant Manager at Ambre Resort & Spa, responded to this reviewResponded 17 July 2014

Dear Guests,

Thank you for taking the time to share your comments regarding your recent stay with us.

We are very happy to hear that you enjoyed your stay with us, and that our staff was helpful, friendly and courteous, we hope that they made you at home.

We have shared your comments regarding music around the pool with our Recreations & Entertainment Manager and hope that if your travels bring you back to Mauritius, you will continue to choose Ambre Hotel.

Once again, thank you.

Sincerely,

Rajen Canniah
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2014

We stayed at this hotel for a week in July. The location of the hotel is ideal, on a beautiful bay. The staff were so helpful, food was great and we loved having a foster dog for the week. Other reviews mention cruelty to them, but we do not see any of this. However, I do hope that the hotel continue to work with the dogs and I still want to adopt one!
The rooms are simply decorated and very comfortable. The resort was clean and staff could not be more helpful, chatting to customers but also knowing when to let them relax. The main restaurant does fantastic curry but the Italian restaurant was even better, with amazing food. Check in and out could not be easier and the pool was impressive.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
4  Thank Potch24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ambre H, Executive Assistant Manager at Ambre Resort & Spa, responded to this reviewResponded 17 July 2014

Dear Guests,

Thank you for having taken the time to share your encouraging feedback about your stay with us.

We are delighted to read that you not only enjoyed the food but the hotel atmosphere as
well.

We look forward to hopefully welcome you back whenever your travels bring you back to Mauritius!

Best regards,

Rajen Canniah
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

Ambre Resort & Spa was an excellent first experience of Mauritius.
The hotel is clean and well serviced. The restaurants are good and the service is excellent. All of the staff are attentive and helpful. Spa is excellent and there are generally deals which help the cost.
Only minor niggle would be the location...it is away from the "biz", however for a relaxing break, Ambre is well worth a visit.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ambre H, Executive Assistant Manager at Ambre Resort & Spa, responded to this reviewResponded 16 July 2014

Dear Guests,

We thank you for taking the time to post your review about your recent stay at Ambre Hotel.

It is always a great pleasure to read about the satisfaction and wonderful experience our guests have had and your commendations will definitely be a boost for our team members to continuously strive for perfection!

We look forward to the soonest opportunity of welcoming you back for another wonderful experience.

Sincerely,

Rajen Canniah
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ambre Resort & Spa

Address: Coast Road, Belle Mare, Mauritius 41601 (Formerly Ambre Hotel)
Phone Number:
Region: Mauritius > Flacq District > Belle Mare
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Belle Mare
#3 Business Hotel in Belle Mare
#4 Family Hotel in Belle Mare
#6 Spa Hotel in Belle Mare
#6 On the Beach Hotel in Belle Mare
#6 Luxury Hotel in Belle Mare
Price Range: £215 - £559 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ambre Resort & Spa 4*
Number of rooms: 297
Official Description (provided by the hotel):
Ambre Resort is an all-inclusive adult only resort located in Belle Mare, on the east coast of Mauritius. The resort is one hour away from the airport and from the capital city of Port-Louis. The resort boasts a 700-metre white natural sandy beach running along a sheltered bay. The adjacent tropical lagoon is a haven for fish and marine life, with many bathing and diving areas. Guests of Ambre benefit from free green fees and complimentary transfer at the Ile aux Cerfs Golf Club, an 18-hole championship golf course. ... more   less 
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Also Known As:
Ambre Hotel Belle Mare
Hotel Ambre Mauritius
Ambre Hotel Mauritius
Ambre Resort & Spa Mauritius/Belle Mare

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