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Ambre Mauritius
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Reviews (4,318)
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Reviewed 10 August 2014

A truly amazing resort! The location was beautiful and the staff the friendliest I have met. The room was clean and the ocean view fantastic. Would definitely recommend to anyone thinking of travelling to Mauritius for a relaxing holiday.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
4  Thank Byron K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alessandro S, General Manager at Ambre Mauritius, responded to this reviewResponded 11 August 2014

Dear Guests,

Please accept our heartfelt thanks and sincere appreciations for having chosen and rated our resort.

It is indeed a great pleasure to read about your nice reviews and are so delighted to be made aware that your holiday concluded to be a fantastic one!

We look forward to welcoming you back for another wonderful recalls.

Sincerely,

Alessandro Schenone
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2014

We did our honeymoon in July 14 and overall, must say, we were very happy. DO NOT stay on the north side of the resort unless you like falling asleep to thumping (and generally bad) music from the pool bar. and dont stay on the north side of the resort on Mondays as 70 UK guests arrive EVERY Monday morning at 6 am, so cleaning starts at 4 am. Disappointed that they didnt tell us this. But otherwise, the food is VERY good, the service is BRILLIANT (truly, their staff-guest ratio is very high), they are generous with the little things which make a difference, like beach towels. The wine could be improved though. Just a note: the golf at Ile aux cerfs is included, which is part of the reason we stayed there. But check in advance how much maintenance is taking place on the course. I heard of guests leaving the course due to too much noise and countless construction, shredders, mowers, trucks, back-actors, etc. I didnt enjoy what should have been a great round . Oh, and no kids at the hotel. None. Fantastic.

Room Tip: stay in the 200's on the south side.
  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank JB_108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alessandro S, General Manager at Ambre Mauritius, responded to this reviewResponded 11 August 2014

Dear Guests,

We thank you for sharing through this site your recent honeymoon experience spent at our resort. Your comments have been taken very much at heart and positive.

We wish to reassure you that precautionary measures have already been emphasized in order to avoid such embarrassment for which we would like to express our sincere apologies.
The issue pertaining to the Golf has been well noted and relayed to the stakeholders concerned for improving the level communication.

We thank for your praises on our team members and the services which we have shared with them.

We hope to have the pleasure of welcoming you back.

Sincerely

Alessandro Schenone
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2014

My partner and I stayed at the Ambre Hotel for two weeks (July/Aug 2014). When we booked the holiday we had in mind a relaxing, calm and enjoyable break! Upon arrival to the hotel we were greeted by the hotel staff and offered breakfast or entrance to our rooms.
Unfortunately, our room felt pretty damp in addition to our bed sheets. Nevertheless, we upgraded and asked for a sea view with a balcony. Changing our accommodation was worth every single penny! The sea looked beautiful and the room felt comforting and spacious. The holiday was fantastic; we hired a car for two days and travelled to Port Louis for lunch and to see the more commercial side of Mauritius. In the evenings we enjoyed playing table tennis, tennis and going to the gym. However, the spa was disappointing (save your money) and the entertainment was average. The food during the first week tasted fresh, warm, textured and fulfilling but the second week was average. The attentiveness of the hotel staff became annoying after awhile as more often than not they hover around your table while you eat to ask if you're enjoying the food.
Anyway, aside from that, the deserts were delicious and the drinks fairly ok.
The infinity pool is gorgeous and the beach is a must (each and every day!), however please note that this resort has cats parading the restaurants while you eat! Dogs on the beach and outside your room is common and you may spot the odd mouse or too over an Italian or during a cocktail in the bar.
Weather - July / Aug - A complete mix of sun, strong winds and heavy down pours.

Room Tip: Do not choose a standard room. Pay the extra and have a larger room with a sea view balcony. It is worth it!
  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
3  Thank Natasha A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alessandro S, General Manager at Ambre Mauritius, responded to this reviewResponded 11 August 2014

Dear Guests,

We would like to express our appreciations and thanks for the time taken to share your recent stay at our resort.

Your comments outlined are indeed very helpful and constructive which will assist us further in our ongoing effort to improve. We wish to fore mostly express our most profuse apologies for the shortcomings you were subjected and we would like to reassure you that no efforts will be spared in attending these points.

On the other hand, we are pleased to read that aside the above highlights you have been able to enjoy our facilities and that your holiday concluded to be a fantastic one. We sincerely hope to have another opportunity of welcoming you back.

Sincerely,
Alessandro Schenone
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2014

From the moment we arrived at the hotel, we were made to feel welcomed by all of the staff. The staff take your cases to your room whilst you go and get something to eat! The view as you walk into the main part of the complex is stunning - the pictures don't do it justice. You look out onto the two pools, which lead to the beach then the Indian Ocean beckons. The room was nice and clean and our little fridge stocked up every day. Which bring me onto the staff - without exception they were the most friendly I've ever experienced. This isn't just the bar and restaurant staff but also the cleaners, gardeners, chefs, managers, everybody! The food was excellent. We mainly ate at Indigo which is described as a buffet restaurant, but isn't like any buffet I've had before - all freshly cooked, a huge variety, and top quality. Breakfast and dinner in particular were outstanding. We mainly ate at the beach restaurant during the day, which had great views of the Ocean. La Dolce Vita is a great lunchtime choice if you want something a little more formal and also has a fabulous evening menu if Italian food is you preference. The two bars are also great. The Coral Bar is the nicest looking bar I've ever been in! The H & H bar is relaxing and sophisticated, with the friendliest bar staff you'll ever meet. We booked this through Thomson and the rep., Amelle, is the best holiday advisor I've ever met. She has a warm and bubbly personality and helped us to have the most memorable holiday of our lives. At the end of the welcome meeting, she got a very hearty round of applause! All of the management team in the hotel took a real interest in how our holiday was going which demonstrated the pride they take in all aspects of their work. The treatments at the Spa are excellent and again the staff there are incredibly professional and lovely with it. The entertainment team made a real effort to mingle with guests and the boat house staff were fabulous and the snorkelling trip is an absolute must. This was our honeymoon, so we really wanted it to be perfect and I'm happy to say that it was. Added to this, the island of Mauritius itself is surely one of the most beautiful places in the world, so be sure to get out and see it, as tempting as it is to stay in the amazing surroundings of the hotel.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
10  Thank Ray H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alessandro S, General Manager at Ambre Mauritius, responded to this reviewResponded 8 August 2014

Dear Guests,

Thank you for taking your valuable time to share your experience on Trip Advisor, following your holiday at Ambre Hotel on your honeymoon trip.

We are delighted to know that your time with us was to your satisfaction and we will not miss to share your wonderful comments with the rest of the team.

We certainly look forward to welcome you back in the future.

Sincerely,

Alessandro Schenone
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2014

One of the best services that I ever received. Very warm and friendly hotel staff. Has got enough restaurants to laze and relax within the resort. Good food and good nightlife too. Private beach makes it the best place to stay.

Room Tip: any room is good as it is on the shore. You can choose beach facing rooms on the first floor
  • Stayed: April 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank Adithya K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alessandro S, General Manager at Ambre Mauritius, responded to this reviewResponded 8 August 2014

Dear Guests,

Greetings from Ambre Hotel!

Thank you very much for taking your time to share your experience on Trip Advisor following your recent stay with us.

We are delighted to read that you not only enjoyed the food but also the beach and the service.

We certainly look forward to welcome you back in the future, to experience even more of what we have to offer.

Sincerely,

Alessandro Schenone
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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