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“Service Supreme”
Review of LUX* Belle Mare

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LUX* Belle Mare
Ranked #1 of 13 Hotels in Belle Mare
Certificate of Excellence
Reviewed 27 September 2013

Visited in September for our wedding & honeymoon. The hotel staff are second to none in their attentativeness to your every need Ashkar & Vishal the pool boys, Sanjiv in the bar, Deepak in the kitchen restaurant Orane the wedding co-ordinator & Jennifer events manager thank you all for making this holiday special in every way. The food at the hotel in the restaurants & the kitchen is quality with plenty of variety & we could not fault it. The wedding was co-ordinated very well by Orane (special thanks to Brendon & Carole for being our witnesses also helping us enjoy the beverages) the day was excellent topped off by a special romantic dinner for two in the Gazebo. The villa's at the hotel are exceptional with the pool & the butler service really topping things off. If you are looking for somewhere special where the staff treat you like kings this is the place to go. The only downside was the work being carried out to the beach bar which closed it for the duration of the holiday it would have been nice to have that special evening drink overlooking the sea.

Room Tip: The newly upgraded rooms are better decorated & brighter but the villa's if you are feeling...
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  • Stayed: September 2013, travelled as a couple
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1  Thank Kevin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish M, General Manager at LUX* Belle Mare, responded to this reviewResponded 6 October 2013

Dear Kevin F, Greetings from LUX* Belle Mare! Thank you so much for your beautifully worded and detailed review for us.We are glad you chose us as a wedding venue and that we stood up to your expectations. You have highlighted the various features which make our resort special and I thank you for mentioning all these various aspects of the resort. We genuinely believe our resort combines the best of all the essential elements to make a beach holiday special. You have listed names of some of our team members who made your stay extra special by their passion and dedication and I thank you for mentioning these STARS of ours. I have personally complimented them post this review. We hope to see you back soon for a yet another special holiday with us - the first wedding anniversary is just under a year away!

Warm island regards,
Ashish Modak

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2,368 - 2,374 of 5,428 reviews

Reviewed 27 September 2013

This is a must visit hotel with the class that you come to expect of a Luxj property with Impeccable service and spacious rooms. The Suite is very well appointed and comfy. Highly reccomended for a relaxed get away. The large infinity Pool is a huge plus and good for a daily dip.
The evening inhouse events are good and provide a nice insight into the local culture. The Duty Manager made our special occasion even more special.
Five stars to this awesome property.

  • Stayed: September 2013, travelled on business
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1  Thank Rajesh661
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish M, General Manager at LUX* Belle Mare, responded to this reviewResponded 6 October 2013

Greetings from LUX* Belle Mare! Thank you so much for your beautifully worded review for us. You have highlighted the various features which make our resort special and I thank you for mentioning all these various aspects of the resort. We genuinely believe our resort combines the best of all the essential elements to make a beach holiday special. We look forward to welcoming you back for a yet another relaxing holiday with us;


Sincerely,
Ashish Modak

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2013

We have been there for 10 days in February and I have even now the full taste and flavor, the entire vibration of this haven.We did considered many other hotels and thank God we came here !
We traveled with our 2 years old baby and we were doubting if it was not a mistake. Well certainly it wasn’t as he had the best time ever thanks to Lux Belle Mare arrangements. We toke a Lux junior suite , the renovated one , and everything concerning our room was well taking care of , we had twice per day room service , refilling with drinks and so our room did look perfect all the time. In the last to days we did have to ask for some extra water as for some reason the team in our hotel looked extremely busy, and we did noticed a huge number of Chinese tourists celebrating the new year. We did used a babysitter service every evening and thanks to RUBY , our angel , we could enjoy some of the most romantic evenings ever!!! Strongly recommended if you are traveling with a small baby, they do have the Kids Club and it is more then perfect but they will take care only on kids from the age 3 or more. Even if my kid did not understand English, her way of talking and being with him, it was just unreal!!!
There are some other small things about this hotel , firstly , even when fully booked , we never felt it , enough place for everyone , the beach looked empty , the pool as well.
Great pool , and the best beach !!! Especially if you have small toddlers , there is a nice small island coming out of the beach , and they can have so much fun over there. The colors of the send , the skies , the sea , just heaven ! The smell at the entrance in the lobby area , of green tea , we had to buy 2 small bottles of this essence and we enjoy the smell even now ! The kindness of all the team, the best frappe with exotic flavors, the great selection of restaurants and menus …and I can go on like this forever !!!
We did traveled most of the days , and part of our trips we booked in advance before our arrival . It is good to know that there is a small area with a travel agent and a rent a car office . Very convenient they do have all the trips available, deep sea fishing , diving and car trips all over Mauritius , with prices that are similar to what you can find on the internet . We toke a swim with the dolphins private trip, (650 euro) and some 6-8 hours car trips (100-120 euro). We used the cab offered by the hotel and it is a very nice service, they take you and wait for you up to 2-3 hours and the price is very decent. We recommend buying gold on the traditional shops in the near by city, as it is not so expensive and they have very interesting models.
We did missed the sunset , and we did learned that on the other side of the island , the sunsets can be breathtaking , but on the other hand , this hotel offered us so many other things that compensate a good sunset ((:
I would want to experience other accommodations on this great island, but on the other hand , you have everything and more at Lux Belle Mare so way to risk ?
Go for a full board or at least half board especially if you are with kids. We did use the laundry service and we had some small problems there but got fixed always fast. We findthis service to be overpriced !
We miss Lux Belle Mare and all the great team working there!!!

  • Stayed: February 2013, travelled with family
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4  Thank Vasylis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2013

We stayed in September for our honeymoon. The trip was a last minute package but I couldn't have asked for more. The location is brilliant - right on the beach with safe swimming, the hotel and its facilities are superb with loads of little extras thrown in (tennis, kayaking, ice cream) and a great value all-inclusive.

But it was the staff who really made it come alive, so attentive and friendly. We loved Deepak - he shared some recipes with us, and the marvelous Ravi at Ile des deux Cocos who made us rum cocktails, but a special mention must be made for Jennifer Clarisse, Events Manager. It was also my husband's birthday whilst we were out there and she gave me loads of her time to help plot a wonderful surprise dinner and gift for him. She went out of her way to secure things for us and even though we were on a package she made us feel like royalty. Thank you for a truly special time that we will always remember and cherish.
I would certainly recommend Lux Belle Mare to everyone.

  • Stayed: September 2013, travelled as a couple
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2  Thank nelskir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2013

We have celebrated our wedding at Lux Belle Mare and we can only say THANK YOU and what a wonderful time we had. Jessica and her team were outstanding. Everything was perfectly organized for our wedding at the beach, the dinner at the beach thereafter and the breakfast in our Villa in the morning.

Our two butlers Khem and Rao were extraordinary. The small things matter and they made a dream come true. Thanks both of you and we do miss you.

The beach and the whole resort are fantastic. For us the best one on the island!
We did a tour with the hotel guide through the southern part of the island. A more than 10 hours trip, but the knowledge from our guide and his always focused on us attitude made this trip a fully rememberable one.

We will definitely come back! Thanks LUX BELLE MARE TEAM!!! You guys are outstanding and made us part of a great family.

Room Tip: You have to book the Villas!
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  • Stayed: September 2013, travelled as a couple
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2  Thank KH_DE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2013

We have travelled a lot but what I really wanted to comment on here was unparalleled service at this hotel. All -in-one a fantastic place to stay at lux Belle Mare.

We have a fantastic memories of hugely enjoyable stay at a highly efficient hotel.

We were on honeymoons we booked for a junior pool suite and Suren who proposed us to upgrade in a villa,which a private swimming pool. The pool given many specials features like t-shirt,fresh fruits everyday,cocktailsand appetizers every evening was great. The villa was ultra-spacious, with a seperate dressing and a huge king size bed. We were treated as there only guest and every need was taken personalize butler service.we were made to feel welcome from each moment.Each moment we were celebrating new events as we were on honeymoon. My favorite memory we had breakfast close to the sea and with our feet dangling in the sea on a stunning dessert beach.It was just out of this world.I can say honestly it was the best breakfast I have ever had.He also arranged for a barbecue in our villa and one day a personalised romantic dinner on the beach. Suren organized everything for us, so all we had to do was enjoy and had an excellent time enjoying the spa.we spent our days either lounging on the beach of the villa,we enjoy the home made ice-cream,the best of cafe lux and of course making everyone jealous at home with updated Facebook. (Free WiFi throughout the resort).

Also so many little touch make our honeymoon amazing. When you returned from dinner your room has been decorated and the bathtub with warm water,bubble and with some candle. As you can probably tell we had a magical time at the resort and did not want to come back home.It is so beautiful and the people work are excellent.You will have lots of fabulous memories,the food was excellent the themed buffets and gala evening. The water sports were complimentary and ice cream parlor very good idea loved trying different ice creams everyday and the phone home you can call for free at any time. Pleasant to be at the bar after dinner over a drink and enjoying the music from live band.

I have to thanks especially Suren who was highly courteous, friendly and genius in the approach to guest who made our trips a memorable and his magnificent effort.so we had a wonderful treatment and good hospitality. We would definitely like to come again to reminisce these moments.

From incohne

London,United Kingdom

  • Stayed: September 2013
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2  Thank incohne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2013

Well thought choice knowing we are so picky in everything we choose. The most amazing hotel we have ever stayed at so far. From the way they welcome you to the beautiful room & environment.
Every step of the way during our stay at the hotel we felt well looked after.
Could you imagine the housekeeping & bar team know our names wow what a communication.Everyone greets you with the smile.we were in a honeymoon suites a bed that swallows you up and does not want to spit you out.We even taken the address to purchase similar mattress.Room cleaning is done twice with so much details behind it. Green tea scent in room which was so refreshing every time you are in.Fluffy white towels and divine bathroom amenities fully stocked.Top notch team.Our last holiday was in dubai but cannot compared to luxury tangible experience we had this time.
The food was unbelievable and we even buy coffee so that we can have the same taste at home.we tried all the restaurants which was perfect in term of service and food.Not miss the ice cream parlor you will love it.
Well you all deserve to be proud for a such wonderful team but still would like to mention special thanks to Sarvam,Babita,Dolores and Vijay.
Thank you Lux Belle Mare you really made us feel so special can't wait till we come back

Room Tip: Pool view or beach room
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  • Stayed: August 2013, travelled as a couple
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Thank Shane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about LUX* Belle Mare

Address: Coastal Road, Belle Mare, Mauritius 742CU001
Region: Mauritius > Flacq District > Belle Mare
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Spa Hotel in Belle Mare
#1 Luxury Hotel in Belle Mare
#1 Top resorts Hotel in Belle Mare
#1 Romantic Hotel in Belle Mare
#1 Family Hotel in Belle Mare
#1 On the Beach Hotel in Belle Mare
#1 Business Hotel in Belle Mare
Price Range: £268 - £1,031 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — LUX* Belle Mare 5*
Number of rooms: 174
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Also Known As:
Lux Belle Mare Hotel Belle Mare
Beau Rivage Resort
Beau Rivage Mauritius
Beau Rivage Belle Mare
Mauritius Beau Rivage
Beau Rivage Hotel Mauritius
LUX* Belle Mare Mauritius

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