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“But for the Clock” 5 of 5 bubbles
Review of LUX* Belle Mare

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LUX* Belle Mare
Ranked #1 of 12 Hotels in Belle Mare
Certificate of Excellence
North Wales, United Kingdom
Level Contributor
97 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
“But for the Clock”
5 of 5 bubbles Reviewed 15 November 2013

A well managed super hotel. The only thing I would change is the clock behind the coffee bar which always showed 4 o'clock. During our stay there was a lot of construction noise building the beach bar but there was plenty of beach to wander off too on either side.

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank walterWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,398 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (671)
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Bel Air
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 14 November 2013

As a guide i use to pick up Guests from this Hotel, situated on the eastern coast at Belle Mare so often with opportunity to admire this Asiatic warm decorated Hotel which is like a palace from the lounge, nice big restaurant with always a smile on the faces of all the employees, I can't forget the luxurious rooms of this quite new established company in Mauritius but professionally experienced. Whether you're with family, kids and friends, everything has been planned to assure you the best Holidays one may dream of...Steve

Room Tip: All the rooms face the sea, so it's up to the Guests to make a choice and two other Hotels are o...
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  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Romford, United Kingdom
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 10 November 2013

This is the best holiday hotel that I have been to. It is set in a beautiful location and the service is fantastic. It could have been a 5 star experience but unfortunately there were a few issues (detailed below). Overall though I think once the renovation of the bar restaurant has been completed this will be a paradise location and experience.

Good

Room. We had one of the Pool facing suites and we were very happy with the room. It was one of the older style rooms but the room was very spacious. It had a walk in wardrobe. We were part of a wedding party and the bride and groom upgraded to a villa. The villas are awesome and have there own pool and gazebo and also there own personal butler!

Service. There were plenty of staff on hand duing mealtimes and the service was excellent. The hotel was very clean and every aspect seem to be covered. There was even a person collected dead flowers that had fallen from the trees. The staff were very friendly and nothing was too much for them.

Hotel. The hotel is beautiful. All the buildings have thatched roofs. The pool is a good size and the beach is beautiful. The swimming areas are a bit limited however. There are a lot of free watersports on offer and the jet skiing was very popular each day. We also participated in kayaking, sailing (dinghy and catarmaran) and the sofa being pulled behind speedboat (extra charge).

Restaurant. The buffet style evening meal was very good and there was a different them each night. I particular enjoyed the Indian themed night. The cakes were delicious.

Spa. The spa contains a sauna, steam room, jacuzzi and pool and an area to relax. This was a very peaceful area away from the main hotel for a bit of peace and relaxation.

Bad

After arriving after an 18 hour journey our room was not ready so we had to wait an hour for it to be cleaned. We went to get some lunch but when we came back we realised they had given us the wrong room so we had to wait another half an hour for this room to be prepared. There was no apology.

The Beach Restaurant is being completely renovated. This is right next to the main pool and can be viewed from the main restaurant and bar. It was surrounded by temporary sheeting and when we opened our door to the balcony each morning we were greeted with the noise of hammering and circular saws. One morning we were confronted with six men wheeing a cement mixer past the pool and on another day a JCB was driving up and down the beach to the building site. This eyesore detracts from the paradise experience.The hotel did not make this clear that this restaurant was closed during booking and there was no apology for this either. It is dissapointing that this renovation could not have been done during low season (June/July/August/September). We were part of a wedding party and originally the hotel had said that the wedding would be held at this restaurant so the wedding couple were disappointed when they were allocated a room downstairs without any windows in the main hotel instead. Eventually the wedding date was changed and we managed to be allocated the East Restaurant just off the main restaurant.

A caterpillar was found in the salad of one of our friends. The staff originally offered a free ice cream for this experience but as this was the bride they finally upgraded the inconvenience to a bottle of champagne!

  • Stayed November 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank TheChimp2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
State of Rio de Janeiro
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 9 November 2013 via mobile

Me and my boyfriend went to Lux Belle Mare in November 2013 for 3 nights and 4 days.
The hotel is easy to spot and as a great environment with a clean design and beautiful gardens. The rest, what can we say? Our expectations were very high but unfortunately Lux Belle Mare was not up to it, at all. The waiters are very unpersonal and you never fell very welcomed and at home. The fact of being a very big hotel does not help and you fell like a nobody in a crowd. The pool bar stops serving food as 15h and you have nowhere else to eat until 19h30 when the restaurants open for dinner. Around the pool there is an ice cream stand but it closes at 17h when is time to eat ice creams!! When we were at Lux Belle Mare there was a construction of a new restaurant and we heard the construction noises all day long.
There are many activities in the sea but most of all are not for free and the ones who are free have a very bad service/staff.
We stayed in a Junior Suite facing the pool and it was lovely. Good areas, with bath, shower and dressing area. LCD TV with english and french channels. The room service was great and available all day long.
There are 3 restaurants in Lux Belle Mare but East restaurant is the only one that we really recomend, it hás great food and staff.
The breakfast, served at The Kitchen, is ok with a variety of all kinds of foods.
We don't understand how so many persons praise Lux Belle Mare and, in our opinion, the service is not worth the price.
Carolina e Gonçalo

Stayed November 2013, travelled as a couple
Helpful?
3 Thank carolengel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 8 November 2013

We returned 2 weeks ago from our 5th or 6th visit to Lux Belle Mare. And AGAIN we are NEVER disappointed. The attention to detail is as always impeccable. From front office staff to ground garden staff. We get greeted by our names each and every time we pass and upon arrival to the hotel a "welcome home Mr and Mrs Pio". We cannot cannot fault Lux Belle Mare in any way, shape or form. From the staff - and here I just MUST name a few - (Bertrice, Pooja, Joan, Nella and Vanisha in the kids club. My daughter loves each and every one of these real, friendly, happy ladies who take such pride in each and every child that comes through the kids club doors) Pooja and Sailesh who make the most amazing Piccolo Latte's for us at the most amazing coffee bar (best coffee's we have EVER had anywhere in the world and we have travelled worldwide) Ravin, Vick and Dave in the restaurants will stop at nothing to please and make sure all are happy and satisfied. Anatolie in management - what a brilliant man. What a pleaser who wants NOTHING more than to make you happy and NOTHING is too much or too difficult. The rooms and stunning, the resort is beautiful. The pool is the best ever. I cannot praise Lux Belle Mare enough. I realise I may be going overboard with my gushing but I do believe in giving credit where credit is due and they deserve gushing... not just credit. FYI before I end off. We have stayed at two of the very top Mauritian Hotels and a few others in years passed and not even these compare to Lux Bella Mare - Honest truth. Look forward to our next visit "home".

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sarah P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurugram (Gurgaon), India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 8 November 2013

Gorgeous location, beautiful and big beach.Nice Spa and Pool. Very friendly staff. From a smiling Candy at the reception to very warm Mr Vijay at the bar, everyone makes you feel at home. Food is awesome. Every night there is a different cuisine and a live music/cultural program to go along with it. Almost a perfect beach vacation.

  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank PrakharRaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kempton Park, Gauteng, South Africa
1 review
5 of 5 bubbles Reviewed 6 November 2013

After our three week stay during Oct at Lux Belle Mare we started to really feel like family! From the moment we arrived we were made to feel welcome by sweet little Candy! We could not have asked for better! The service was great, the staff were absolutely marvellous; friendly, hospitable, helpful, efficient, nothing asked was too much for them! We loved the food, the variety was great! There were so many friendly faces, but special thanks go to Sheila and Sarvam at Housekeeping, there are just too many others no name them all!! Also special thanks to Marius who also made me feel at home... I can surely recommend this hotel if it's comfort and excellent service you seek! Thank you to management and staff for a memorable time! The Loubser's.

Room Tip: We enjoyed the top floor, and being away from the pool and entertainment area...
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  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Evelyn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about LUX* Belle Mare

Property: LUX* Belle Mare
Address: Coastal Road, Belle Mare, Mauritius 742CU001
Region: Mauritius > Flacq District > Belle Mare
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 On the Beach Hotel in Belle Mare
#1 Spa Hotel in Belle Mare
#1 Business Hotel in Belle Mare
#1 Family Hotel in Belle Mare
#1 Top resorts Hotel in Belle Mare
#1 Romantic Hotel in Belle Mare
#1 Luxury Hotel in Belle Mare
Price Range (Based on Average Rates): ££
Hotel Class:5 star — LUX* Belle Mare 5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Lux Belle Mare Hotel Belle Mare
Beau Rivage Resort
Beau Rivage Mauritius
Beau Rivage Belle Mare
Mauritius Beau Rivage
Beau Rivage Hotel Mauritius
LUX* Belle Mare Mauritius

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