We stayed at the Belle Mare for a couple of weeks in May 2014. It was a delight from start to finish. It was going to be our wedding anniversary while we were away and my wife had notified the hotel in advance and shortly after arrival we were contacted by Jennifer who arranged complimentary events for us to celebrate our anniversary including 45 minute massages, a cooking lesson with the hotel chef, a meal at a location of our choice with wine, a bottle of fizz in our room on arrival and more. Jennifer was extremely helpful during our stay and went out of her way to ensure all was well.
The food at the hotel was consistently good at the several restaurants. Senses was perhaps the best and there is a supplement to eat there but worth it for a couple of special meals. There was a fantastic choice of types of cuisine to suit all palates even at breakfast where there were always spicy dishes in addition to the less exotic. Always plenty of fruit, Asian, European etc and consistently high standard.
The staff were fantastic and cheerful and helpful. Special thanks to Dave in the main restaurant. He was unfailingly a delight and had remembered our names and eating and drinking preferences within 24 hours. Every other hotel should have a clone of Dave.
The hotel itself is beautiful. The beach is terrific and never a shortage of sun beds.
There is a management drinks evening every Wednesday and it was clear from talking to the managers that customer satisfaction and staff performance are a priority and the results show.
One of the highlights was the wardrobe that would materialise in the hotel grounds a few evenings a week. The wardrobe contained drinks at lower prices than the bar (drinks are fairly expensive). Another charming feature was the phone box in which you can make three minute free phone calls to friends and family. The complimentary toiletries in the hotel bathrooms were the nicest I have encountered in any hotel ever.
Features like these make this hotel outstanding. My wife and I have travelled quite a bit and have never written a review before so this hotel has inspired a reaction like none before.
Special thanks to Jennifer, Dave and Marina.
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- Also Known As:
- Lux Belle Mare Hotel Belle Mare
- Beau Rivage Resort
- Beau Rivage Mauritius
- Beau Rivage Belle Mare
- Mauritius Beau Rivage
- Beau Rivage Hotel Mauritius
- LUX* Belle Mare Mauritius