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Reviewed 4 weeks ago

This was my third trip to Mauritius. We previously went to Trau Aux Biches Beachcomber, which is a very beautiful resort with an excellent breakfast buffet selection and a variety of restaurants to choose from. But for me, the staff at LUX Belle Mare makes this resort worth going back to. In particular, Nandini made our trip extra special with her very warm and welcoming energy and excellent service. The K Bar had divine beers and the cherry on top was the Ice cream parlor with a large variety of ice cream offering interesting flavors. The Lux Café offered a great selection of hot and cold drinks. The LUX spa was an absolute treat. We felt that the bar fridge in the room did not offer a 5 star selection and the breakfast buffet may benefit with a few adjustments. If you are looking for a relaxing getaway, where you feel like a special guest then LUX Belle Mare is the place to go.

  • Stayed: August 2018, travelled solo
    • Rooms
    • Cleanliness
    • Service
1  Thank ritawilken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish M, General Manager at LUX* Belle Mare, responded to this reviewResponded 3 weeks ago

Dear ritawilken,

Greetings from LUX* Belle Mare!

Thank you so much for a beautiful review for us. We are glad that our team and the overall experience at the resort ensured that you had a wonderful stay and we sincerely look forward to welcoming you back for a yet another great stay with us;

Best regards,
Ashish Modak

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Reviewed 4 weeks ago via mobile

We travelled here for our honeymoon for two weeks from Germany. We had the all inclusive package and a Junior Suite.

We arrived at 4 in the morning and were taken care of very well with a small welcome and someone taking us and our luggage to the room.

For the whole stay we were taken care of by the staff perfectly. From the beach to the restaurants to the gym to the spa to the cafe lux and the boathouse. Everyone was more than friendly and always willing to give us tipps and help us out.

The Beach and facilities all around the place were well taken care of and the staff was also very friendly to the kids around which we found great although we were not travelling with kids. Room service and service in general were always very quick to respond.

Our personal favorite however was the hotel own Rum Bar Mari Kontan and its fabulous host Daniel. After we found out about it we were here for the remaining evenings of our stay and experienced and enjoyed the big rum collection although we are not really big into drinking pure spirits. Daniel has been a very good conversation partner and very knowledgable about his collection and rum in general. For everyone staying here this is a must visit.

It has been a wonderful time and if we are visiting Mauritius again we will definitely come here again.

Stayed: September 2018, travelled as a couple
4  Thank Philip S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish M, General Manager at LUX* Belle Mare, responded to this reviewResponded 3 weeks ago

Dear Philip S,

Greetings from LUX* Belle Mare!

My team and I feels so humbled and touched with your wonderful review detailing your entire stay and enabling the future travelers and readers of this forum to have an insight in to what a holiday at Belle Mare is like! It is indeed the team at the resort which adds a special touch to the beautifully painted canvas of our resort offerings.

We thank you for recognizing the genuine service and care behind every team member you encountered. We all look forward to welcoming you back home in the near future;

Sincerely;

Ashish Modak

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Reviewed 4 weeks ago

Everything was great from the minute we arrived at the resort. We were welcomed by Neha a lovely and very courteous girl. Neha showed us around. Staff at the reception were all very pleasant and helpful, particularly Hema and Naaz. When Hema found out that we were celebrating our 40th wedding Anniversary we were offered an up grade to Honeymoon suite at a very good price, which we gladly accepted and they also gave us free upgrade from half board to full board. Our room was grand. It was massive with four poster bed. Lovely bar area with amazing staff, particularly Kaushal and Manish were very helpful. Great choice for food for vegetarians. Overall lovely relaxing experience.

Room Tip: Room where we stayed was excellent
  • Stayed: September 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
3  Thank Connector732016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish M, General Manager at LUX* Belle Mare, responded to this reviewResponded 3 weeks ago

Dear Connector732016,

Greetings from LUX* Belle Mare!

Thank you so much for a beautiful review for us. We are glad that our team and the overall experience at the resort ensured that you had a wonderful stay and we sincerely look forward to welcoming you back for a yet another great stay with us;

Best regards,
Ashish Modak

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Reviewed 4 weeks ago via mobile

Unbelievable hospitality from the point of arrival to the departure process. Hema,Naaz was always there providing a sincere and beautiful smile and the intern Yang and jordan, was always there to help and always carries a smile with him wherever he walks and is always willing to offer help in times of need. Really a special thaks to them and didn't expect that from an intern perspective.The staff there makes the difference t us in terms of the value of our stay. Definitely worth a visit and would highly recommend others to stay with the Lux* properties!!✈

Stayed: September 2018, travelled with friends
5  Thank SuetL29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish M, General Manager at LUX* Belle Mare, responded to this reviewResponded 3 weeks ago

Dear SuetL29,

Greetings from LUX* Belle Mare!

Thank you for your beautifully worded review for us. We believe LUX* Belle Mare offers all our guests a rejuvenating and relaxing holiday through its facilities and through the friendliness and passion of our team members. Thank you for detailing all the various features which make the resort special.

We look forward to welcoming you back for a yet another wonderful stay with us;

Sincerely;
Ashish Modak

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Reviewed 4 weeks ago via mobile

We spent 2 weeks here at the beginning of August having a fantastic time. The weather in the first week was a little wet and windy but did not spoil it at all
Our Junior suite is was in a lovely position easy to get everywhere.
The staff were always so kind and friendly, I don’t know how they remember your name. A special tanks to the spa team, Lux cafe, K bar team and Jennifer for organising our wedding anniversary dinner.
Food was out of this world with so much to choose from, our favourite was the beach rouge. The rum shack is worth a visit.
What we will always remember is the kind staff, lovely facilities and the warmth of the Mauritian people
Thanks
Mr and Mrs Dawson

Stayed: September 2018, travelled as a couple
4  Thank AJDG1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish M, General Manager at LUX* Belle Mare, responded to this reviewResponded 3 weeks ago

Dear Mr and Mrs Dawson,

Greetings from LUX* Belle Mare!

The entire team at the resort joins me in thanking you for your wonderful review for us on this forum. We are glad that you found us to be a great place and that we could surpass your expectations from the resort. You have detailed some of the aspects of the resort offerings so well, this shall help all the readers of this forum and all future travelers to Mauritius make a conscious choice of the place to stay in and I sincerely thank you for the same.

Looking forward to welcoming you back soon;

Sincerely;
Ashish Modak

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