We booked our Honeymoon with Kuoni and we were spoilt with Champagne and good customer service. They put on our holiday notes that we were a Honeymoon couple and upgraded our hotel room and to the Gatwick Departure Lounge (which for any holiday I would recommend).
Once we arrived at Mauritius it was very cloudy and overcast...this was because August is the Mauritian winter. We knew this before, but were not put off as no-one can control the weather. It was the location of a tropical island in the Indian ocean that tempted us.
At the hotel we were greeted with Ice Tea drinks (I thought I wasn't going to like it, but they were delicious and very much needed after a 12 hour flight!). The receptionist was lovely and made us feel comfortable.
We were shown to our room (upgraded to the superior room). However, we were not aware that all superior rooms are ground level. I was not keen on sleeping at ground level, and asked if we could look at the rooms above. The only difference was the superior rooms have a sofa, and in the standard rooms this space was occupied with a balcony. The choice between a sofa in our room or a balcony with sea views one side and mountain views the other, we requested to be moved to the standard rooms. The interior was exactly the same, and we still had our premier all inclusive package.
We started unpacking and quickly spotted a number of ant trails in the room and bathroom. We figured the room may not of been properly prepared for us as we changed rooms. However, it was not a great start to our Honeymoon. We were hoping for flowers on the bed and towel swans, not ants.
Within this time of arriving our Kuoni Rep was due to arrive for our welcome meeting. Berinda was lovely and very helpful. We mentioned the ant problem to her, and straight away she spoke to the hotel. After the meeting we went back to our room and outside was a can of bug spray. We sprayed our room throughly and the problem was solved. We only had to use the spray one other time. We reminded our selves we were in a tropical country surrounded by palm trees!
The hotel's beach was beautiful. Clear waters and white sands. Very clean too. Coco served us drinks from the hotel on the beach and was very polite and friendly. The beach could get a little windy, and cloudy but when the sun was out it was hot! We felt very relaxed on the beach. The hotel provides you with clean towels every day which is a bonus. As it was the Mauritian winter the beach was quiet, so I can only imagine it becoming busy in summer, so early reservations of sun loungers would be advised.
The hotel staff were all helpful. You did have to ask if you wanted something in particular. We found out about some services through others guests that had been staying their a few days before us. Don't be frightened to ask, the staff are only to happy to help once you say what you'd like. However, we hoped as Honeymooners that we might have a few special treats...But sadly it seemed that nothing was mentioned on our holiday notes and it appeared that the hotel did not know. If it wasn't for us saying, we may not of experienced the small perks. The spa was nice too. I booked for a relaxing massage, and requested a lady, however when I arrived for my treatment and soon realised I was booked with the man who works at the spa. I wasn't too keen and not entirely happy with the change of plan. But kept an open mind. I wasn't relaxed for the whole session. The massage was somewhat different to ones I've experienced in the UK. I felt there was a communication barrier.
For special occasions the hotel provide a special evening meal. We noticed other couples having this and did not know about it before. We had to ask the receptionist about it. You order from a set menu and the chef cooks up your order. The table is set up either by the pool or in the hotel restaurant with flowers and candles. Very romantic, and you get waiter service. The food we ordered was steak and veg with dauphinoise potatoes, we got steak and chips! This was fine with us as it was a welcomed treat after 10 days of hotel food. The hotel food varied from good to average. It is Buffet style for breakfast, lunch and dinner. If you ask the chef to cook you something different this would be no problem. Also on a morning if you want bacon and eggs, just ask they will cook it, it's just not on the hot plates.
The bar area was great, with sand effect floor. In the day you get lots of small birds, but they are no problem. Sami who served us our cocktails and drinks was a pleasure to meet. He made us very welcome to the hotel and made us some wonderful cocktails. Please try his Sami special Green-peace cocktail...it's amazing! He was very attentive to guests with good waiting service, and keeping the bar and pool area clean and tidy. He is a great asset to the hotel.
Evening entertainment was interesting! There is music every night, and then for 3 nights in a week live performances inc. African dancers & drummers, duet singers, and a dance act from around the world. All average. You are advised not to go walking along the beach on an evening as it's pitch black with no lighting. So we felt a little restricted and confined as we like to go for a wonder.
Places to go and see: Botanical Gardens, Port Louis and the Mauritian indoor markets (the fresh fruit and veg is bright and vibrant). Do taste the traditional tropical sugar cane rum too! Also Il aux cerf island is a little slice of paradise, but get there early (9-10am) as it gets busy. If your feeling adventurous and you don't suffer from back problems have a go on the quad bikes in the mountains, it was the best trip we booked. So much fun, spectacular views of the north and south of the island and lunch included (but not your drinks so take extra money). The guides are nice and knowledgeable. We didn't do the glass bottom boat trip as it was too windy and we heard not much to be seen. Watch out for small jelly fish when it's very windy.
Tips: Make sure you take bite repellant in any season! The hotel provide plug in packs for your room too. If going on trips always check out the prices of the taxi's who wait outside the hotel. They are very good, slightly cheaper and reasonable. It is their livelihood too! We went to the market with Ram, who waited for us which gave a time to look around the port at our own leisure. There is wi-fi at the hotel so you can get internet access from the bar on your iPad/mobiles.
In general: a 3 star hotel - a little pricey for value for money. But a lovely honeymoon holiday.
- Official Description (provided by the hotel):
- Emeraude Beach Attitude faces one of the island's most beautiful beaches, Belle Mare beach, with its kilometres of white sand, turquoise and emerald lagoon running along the east coast. Holidays are spent swimming and diving in a turquoise sea, without forgetting the magic of the glass bottom boat trips. To that genuinely Mauritian seaside holiday experience, the two bonuses offered are the beach attendance with Coco and his typically Mauritian beach cart, and the serenity of the Spa Attitude.Wood, stone and thatch are widely used in decoration and architecture. Built in the middle of a lush green garden, the four room bungalows totaling 61 rooms are decorated with refined taste and creativity. Of small capacity, friendly and charming, this 3 star hotel, together with its family members with their typical Mauritian expertise, reminds one of the old days' gentle way of life. Its innovative package "Emeraude Plus" is ideal to enjoy unrestrainedly, as a couple or a family, a seaside holiday in such an exclusive spot. ... more less
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- Also Known As:
- Emeraude Beach Attitude Hotel Belle Mare
- Emeraude Hotel Belle Mare
- Emeraude Beach Attitude Mauritius/Belle Mare