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“Fabulous stay at this lovely hotel”

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The Oberoi, Mauritius
Certificate of Excellence
London, United Kingdom
Level 4 Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Fabulous stay at this lovely hotel”
Reviewed 30 March 2014

My wife and I recently spent 8 days at the Oberoi on Mauritius and we had a lovely time. The setting is absolutely lovely, with a lovely stretch of beach and great swimming, the staff are charming and very helpful and the accommodation is great.

During our stay, we had most of our meals in the main restaurant, which provided a lovely mix of international and Mauritian cooking, all done to a high standard. We were able to take advantage of the spa on a couple of occasions and this was a relaxing and peaceful experience - much to be recommended if the opportunity presents itself.

Marc Denton and his team do an absolutely fantastic job and really seem to want to ensure that each guest has a greg time. A genuine haven of peace and tranquility on a lovely island. We would wholeheartedly recommend to anyone thinking of going to Mauritius.

Room Tip: All of the villa suites have views across the bay area, so there isn't a lot to choose. Very ef...
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  • Stayed March 2014, travelled as a couple
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    • Service
Helpful?
2 Thank AlanNewForest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (296)
Date | Rating
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English first
Bournemouth, United Kingdom
Level 4 Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 19 March 2014

In April of 2013 my wife and i spent 10 days here for our honeymoon. We spent hours reading reviews looking at others opinions- what a waste of time! Peoples opinions are their opinions, this is a place where you will have to make your own opinions and memories- memories of which we will always cherish and never forget.
On arrival we were greeted by the manager of the resort Mr Marc Denton and a few members of the team. They greeted us with their warmest welcomes, best views and cocktails. We knew we were in paradise.
The surroundings were phenomenal,beautifully kept gardens, cleanest oceans and staff that went above and beyond!!!
Me and my beautiful wife had the most romantic moments every second of every day, memories we will cherish forever and can not wait to return to re-live some of the great experiences we had together.
An example of the service here is this- my wife is petrified of bugs, we had a private villa with a pool, it became to much for her, I got on the phone, with in 15 minuets we had five members of staff over making it bug free, cutting down all the trees and bushes and totally exterminating the problem.
We will be returning here and have had the best holiday of our lives! thank-you to all the staff and Mr Denton for making this our dream honeymoon and for the great memory's we will cherish.
One negative I will say is, the service is so great on our return to the UK we became so offended in every restaurant, bar and hotel we have stayed in because the service at the Oberoi Mauritius is second to none!!!

Room Tip: You pay for quality, get a beach room or a private villa with a pool!!!
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  • Stayed April 2013, travelled as a couple
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Helpful?
3 Thank kam h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_Mauritius, General Manager at The Oberoi, Mauritius, responded to this review, 27 March 2014
Dear Mr. Kam h,

I wish to thank you for your delightful Trip Advisor review further to your honeymoon at our resort in April 2013.

We are truly pleased to learn that the staff, the food as well as the landscape left you with so many fond memories.

While all necessary measures have been exercised to ensure a relatively insect-free environment for our guests, the seasonal and climatic changes of our tropical setting prove challenging at certain times of the year. We are glad that our team dealt efficiently with the insects problem.

Mr. Kam h, thank you again for having stayed with us and we do look forward to the privilege of welcoming you back to The Oberoi, Mauritius for one of your many anniversaries.

Sincerely,

Marc Denton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 March 2014

Everything about this resort is first class . The staff were second to none , nothing to much trouble , the room was excellent , the breakfast is superb , , the food at the restaurant was excellent , the water sports available are fabulous , we stayed three nights wish it had been longer , we will go again ,

  • Stayed January 2014, travelled as a couple
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Helpful?
4 Thank greg w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 March 2014

A fantastic hotel, the highlights of this place are the restaurant with its outstanding kitchen, the charming staff - from the receptionist to the General Manager - and the water sports offered. We had a great time at the hotel from arrival to departure and we looking forward to stay there again soon.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
3 Thank Simon K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 13 March 2014

We have just returned from our 3rd stay within a year at this wonderful resort, What makes this stands out is not just the beautiful accommodation and surroundings but all the wonderful staff who without exception make this an absolutely delightful place to stay. Nothing is a problem and everything is tailored to individual needs. Even the Head Chef asked us if we had any special requirements to just let him know. The staff are the most friendly and attentive that I have ever met and I have stayed in a lot of 5 star resorts.
Raj met us at the AirPort and transported us to the Hotel in a quick and efficient manner in a very nice BMW. We have come to know him a little now and he has a very warm and friendly manner. He also took us on an excursion during our stay and he is very knowledgeable, he made the whole experience very interesting and enjoyable. Again it is all about tailoring to individual needs.
On our arrival we were met by Natacha and Amanda and after welcoming drinks were shown to our glorious Royal Villa, wonderful views and great accommodation.
It was my birthday during our stay and all the staff knew and extended their good wishes throughout the day, this was then concluded by an exceptional Dinner on the beach. A truelly memorable experience that my husband will find hard to follow, unless I spend all my birthdays here which is not such a bad idea!!
The food is also delicious with a choice of Restaurants providing a good range of choices. The waiters are very quick to remember your likes and dislikes and are always very helpful and ready to cater to your every need.
A visit to the Spa is an absolute must, even my husband availed himself of their treatments and was not disappointed.
We were made to feel like part of the Oberoi family which made us feel very much at home but in much better surroundings.
Marc Denton, the General Manager, has a lot to be proud of here and to be honest needs to change nothing as this place is an absolute Jewel in the Crown.

Room Tip: Royal Villa 412 has the best views
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank SUE R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_Mauritius, General Manager at The Oberoi, Mauritius, responded to this review, 27 March 2014
Dear Mrs. Sue R,

We had equally great pleasure pleasure in welcoming you and Mr. R back at The Oberoi, Mauritius for a third time in the span of a year. We are naturally delighted that we have lived up to your expectations once again.

Thank you for recognising Chef Erik, Raj, Natacha and Amanda. They were very pleased to see their names in your review.

Mrs. Sue R, we do look forward to the privilege of welcoming you back to The Oberoi, Mauritius on your next visit to Mauritius. Mr. R will again be cross with me, as I still have no intentions of closing the gym despite that he keeps asking me to do so. It is there for a good reason!

With my best personal regards,

Marc Denton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 March 2014 via mobile

My wife and I stayed here for our honeymoon in July 2013. The whole stay was faultless, from the amazing reception with a virgin mojito when we arrived through to staff and manager seeing us off as we left. The bungalow with private pool was beautiful, as we're the grounds and beach and the food was delicious. But the service was beyond perfect... we've never been so well looked after, with such pleasance and humour. Simply perfect.

Stayed July 2013, travelled as a couple
Helpful?
Thank Psychicdante
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level 6 Contributor
129 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 10 March 2014

One of the most extended resorts and still only 75 rooms. Very well located at the North-west coast and therefore hardly any rain. A little bit outdated, but everything is very clean, impeccable service and good facilities. The rooms are big with a nice view, balcony and big bathroom with a big shower. Breakfast is superbe with a buffet and also a la carte, all included. The beach is rather small, but there are two nice swimming pools. Snorkelling can be done, but not much too see. The Spa is expensive, but ok. The restaurants are good, especially the one at the pool. Superb grill! Further I would advise to have dinner at the neighbours, the Maritime Hotel. They have a restaurant called Chateau Mon Desire. Very good. Even better was The Pescatore, about 12 minutes drive. Visit for sure Port Louis and forget Grand Bay. Very touristic and bad restaurants.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Alex46_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Oberoi, Mauritius

Property: The Oberoi, Mauritius
Address: Baie Aux Tortues, Pointe Aux Piments, Mauritius
Phone Number:
Region: Mauritius > Pamplemousses District > Pointe Aux Piments
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Pointe Aux Piments
#1 Romantic Hotel in Pointe Aux Piments
#1 On the Beach Hotel in Pointe Aux Piments
#1 Luxury Hotel in Pointe Aux Piments
#1 Family Hotel in Pointe Aux Piments
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Oberoi, Mauritius 5*
Number of rooms: 71
Reservation Options:
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Also Known As:
The Oberoi Mauritius Hotel Pointe Aux Piments
Oberoi Hotel Mauritius
Oberoi Mauritius
Oberoi Pointe Aux Piments
Pointe Aux Piments Oberoi
The Oberoi, Mauritius Pointe Aux Piments

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