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“A Truly Excellent Stay”

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Le Meridien Ile Maurice
Certificate of Excellence
Bournemouth, United Kingdom
Level Contributor
2 reviews
“A Truly Excellent Stay”
Reviewed 9 August 2014

The hotel is in a lovely location with the grounds, pools and breach front all well maintained and presented to give you a wonderful resort. The restaurants offered some wonderful food at the buffet style breakfasts and themed dinners with truly wonderful service and food offered at the waiter service at the breathtaking location of the La Faya restaurant. We had the majority of our lunches and our dinners at this location and I can guarantee you the warmest of welcomes with the most delightful staff and with our special thanks to Nitish, Nicholas, Santy, the cheeky Nikeel, Lelly and Mc Allan. The hotel staff look after the hotel well but our room 349 in the main block and though clean and well maintained by our maid Brinda with fresh bedding and towels it is looking a little tired. But the AC worked well and the rooms are very spacious and quiet with wonderful views out to sea. This hotel is made by the wonderful and nothing too much trouble staff at every level and at all locations ....... location of a hotel is important, the presentation and amenity of a hotel has to meet a minimum expectation, good quality food is essential but to have this can be spoiled by poor service ...... this is where this hotel scores the highest rating possible, thank you all for a wonderful stay. Hope to see you all again soon

Room Tip: A second floor room away from the main area of the hotel is where we stayed and this was lovely and...
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  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Martyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia A, The Management at Le Meridien Ile Maurice, responded to this review, 12 August 2014
Dear Martyn,

Thank you for taking time off in writing this review. We were delighted to hear that you and your family had a wonderful stay with us at Le Meridien Ile Maurice.

Your positive comments and kind words are very much appreciated and we assure you we have communicated these to those staff and departments concerned namely Nitish, Nicholas, Santy, NIkeel, Lelly, Mc Allan and Brinda.

Customer care service is amongst our highest priorities and it is always gratifying to receive such positive feedback and know that the team has looked after you so well.

In closing, it is our hope we will have the opportunity to welcome you back to Le Meridien Ile Maurice on many future occasions.

Sincerely,
Le Meridien Ile Maurice
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,953 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (713)
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English first
Luanda, Angola
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 9 August 2014

I stayed at Le Meridien, Mauritius in July 2014 for 5 nights. I had done the booking through Thomas Cook, India.
As soon as I entered the lobby, I felt comfortable. The lobby is spacious and well kept. The check in was swift. I was offered a refreshing drink and coffee.

The room was very well made, the staff was well mannered.

The private beach is superb. You can spend hours just sitting there. The dinner at Cumin ( Indian Menu ) was superb. I have rarely tested such an authentic Indian menu, outside India.
I complimented the counter staff every night.

There is a good road outside the property to walk around. Taxi Stand, shop and public beach
( even a temple ) is nearby.

I would recommend this property to Indians.

C.A. Dinesh Shinde

Room Tip: Beach facing if you like to see the beautiful beach... but be aware that in summer the setting sun m...
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  • Stayed July 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dineshda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia A, The Management at Le Meridien Ile Maurice, responded to this review, 12 August 2014
Dear Dineshda,

Thank you for taking the time to record your personal experience from your recent stay at Le Meridien Ike Maurice

Judging from your comments, it gave us great pleasure to conclude that your stay was an enjoyable experience. We were delighted to read that our staff members met and exceeded your expectations. We thank you for your kind words and we will be very happy to convey your gratitude to them.

We hope we will have the opportunity to welcome you back soon at the hotel.

Sincerely,
Le Meridien Ile Maurice
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RoseHill
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 6 August 2014

Had the opportunity to celebrate our end of year party in this resort. The dinner was excellent and the personnel was so friendly. It was for sure one of the best eoy parties in my life.
We had a buffet style dinner with lot of food and plenty of dessert. The ambiance was too cool and together with my friends, we had a great time. I will love to come back again with my family.

Stayed September 2013, travelled on business
Helpful?
Thank Siva N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia A, The Managemen at Le Meridien Ile Maurice, responded to this review, 11 August 2014
Dear Siva N,

Thank you for taking time off in writing this review.

We were delighted to hear that you had a wonderful time at Le Meridien Ile Maurice during the End of Year Party of your company.

It was nice to hear that our associates exceeded your expectations. They work exceptionally hard to make every guest feel special. We are very delighted to read your encouraging words about our services. Your courteous comments have been passed to our personnel, which will serve as an added inspiration to consistently maintain the high standards you have experienced, and which are one of the trademarks of our brand.

We look forward to be of service to you and your family in a near future.

Sincerely,
Le Meridien Ile Maurice
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Pretoria, South Africa
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 5 August 2014

The hotel was lovely...staff were awesome...food absolutely divine. The hotel management and staff went over and beyond to accommodate us and our wedding arrangements. We had a very memorable stay and will do it again...

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Lameez P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia A, The Management at Le Meridien Ile Maurice, responded to this review, 6 August 2014
Dear LameezP,

On behalf of the entire team of Le Meridien Ile Maurice, we would like to thank you for your review of our hotel.

We are happy to hear you enjoyed all elements of your stay and found our staff to be helpful. We really appreciate your valuable comments.

Sincerely,
Le Meridien Ile Maurice
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
France
1 review
Reviewed 5 August 2014

Got no words to express how good it was! It was just wowww
C’était juste parfait! Tout était vraiment bien! Rien a reprocher!
Staff very welcoming & caring! Food was excellent! People at the boathouse so funny, lol. Hotel grounds so quiet & peaceful. Chambre trop top!

Room Tip: Was on first floor & sunset view from there so romantic :)
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  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Vish26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia A, The Management at Le Meridien Ile Maurice, responded to this review, 11 August 2014
Google Translation
Cher Vish26,

Nous accusons réception de vos commentaires suite à votre récent séjour au Le Meridien Ile Maurice et nous vous remercions de votre choix d’avoir séjourné parmi nous.

Notre équipe est ravi d'apprendre que aviez vécu pleinement l'hospitalité mauricienne et que vous aviez passé des moments agréables.

Nous espérons avoir le plaisir de vous revoir lors de votre prochain séjour à l'ile Maurice.

Encore une fois merci pour vos commentaires et nos sincères salutations à votre famille.

Cordialement
Le Meridien Ile Maurice
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pretoria, South Africa
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 4 August 2014 via mobile

We stayed at the Le Meridien for a few days to attend a conference. The resort is large with many amenities. Four geat restaurants means you won't get bored of food as with the usual resorts. The staff are friendly and very helpful. On the down side however, the rooms feel a bit old and smell a bit musty, the beach looks great but marine life is minimal, lots of dead coral and anemones. Apart from that not much on the negative side. The resort may be expensive if you stay half-board, rather stay full-board, it is worth it.

Stayed August 2014, travelled with friends
Helpful?
Thank Uwe H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia A, The Management at Le Meridien Ile Maurice, responded to this review, 6 August 2014
Dear Uwe,

Thank you for your recent correspondence concerning your stay at Le Meridien Ile Maurice.

We greatly appreciate the time and effort you put into recording your comments. As we are continually striving to improve the services offered by our hotel; your comments are well appreciated in helping us to enhance the experience of our guests.

Regarding the condition of the beach, this is a unfortunate consequence of the strong winds and anticyclones we have endured in the Northern part of the island since the beginning of winter. We are currently using the beach rake to remove any sharp rocks and particles. For your information, we are part of the Balaclava Marine Conservation Park and as such we have no right to touch the natural resources. As all beaches in Mauritius are public, we actually would be able to be prosecuted by removing natural rocks, etc., from the seashores. However, with time, these dead corals convert themselves into sand thus giving us a lagoon free of dead corals.

We were pleased to learn that you enjoyed the services extended by our associates and we look forward to welcoming you back to our shores.

Sincerely,
Le Meridien Ile Maurice
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Gurugram (Gurgaon), India
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 August 2014

Hotel location and facilities are so nice that you can enjoy 2-3 days on hotel private beach. There is lot of variety of Indian food so if you are from India, be free from availability of Indian food. You will get peace & privacy in your room and good gathering of persons on dinner and breakfast area. Hotel staff are very co operative and will ready to help you at any level. Only problem we get at dinner area as they will take lot of time to clean table and ready table for next guest. So because of this you have to wait for table for dinner/ b'fast. Apart from this we enjoyed a lot at hotel.

Room Tip: Choose ocean view room
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  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank jitenderverma04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia A, The Management at Le Meridien Ile Maurice, responded to this review, 6 August 2014
Dear Itendetverma04,

Thank you for taking time off in writing this review.

We were delighted to hear that you had a wonderful stay with us at Le Meridien Ile Maurice.

It was nice to hear that our services exceeded your expectations. Our associates work exceptionally hard to make every guest feel special. We will pass on your kind comments to them particularly to the Chefs at Cumin for your appreciation of the Indian food.

We are happy that you enjoyed your stay with us and we hope to see you again in the near future.

Sincerely,
Le Meridien Ile Maurice
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Le Meridien Ile Maurice

Property: Le Meridien Ile Maurice
Address: Village Hall Lane, Pointe Aux Piments, Mauritius
Region: Mauritius > Pamplemousses District > Pointe Aux Piments
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Pointe Aux Piments
#4 Luxury Hotel in Pointe Aux Piments
#4 Romantic Hotel in Pointe Aux Piments
#5 Spa Hotel in Pointe Aux Piments
#5 On the Beach Hotel in Pointe Aux Piments
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Le Meridien Ile Maurice 4*
Number of rooms: 198
Reservation Options:
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Also Known As:
Le Meridien Ile Maurice Hotel Pointe Aux Piments
Meridien Ile Maurice
Le Meridien Mauritius
Le Meridien Pointe Aux Piments
Le Meridien Ile Maurice Mauritius/Pointe Aux Piments
Pointe Aux Piments Le Meridien
Ile Le Maurice Meridien

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