I stayed in this hotel for 3 days(despite the best efforts of the hotel). I had booked a 3 night stay and on the afternoon after the second night I tried to change some money at the reception. At this point they told me I had overstayed. Worse still they told me I must leave immediately. I went to my room to confirm - they had disabled my key. On returning to get it enabled I was again told to leave immediately. Both these occurred in front of many other people. My sick wife was drinking tea on the terrace and left that(this was never refunded). I eventually managed to get an internet connection to my email and confirm their error, on returning yet again to the desk did they say they had finally bothered to check my paperwork and I was correct. I believe their comment was "You're not angry are you".
I should also add that the room air fan went into a very loud overdrive early one morning and did not shut down for 2 hours as I guess the maintenance man had a prior emergency to deal with.
On a more personal note the room design was not to my liking - the lack of real door on toilet means that if someone in the room uses it you sound disturbingly close.
Do yourself a favour and stay in a riad - much nicer, more convenient and cheaper.
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- Also Known As:
- Sofitel Essaouira Mogador Golf And Spa
- Sofitel Essaouira Mogador Golf Hotel Essaouira