My partner and I stayed in the hotel in May 2013 (can only go back to july on TA reviews) for a romantic week away. We absolutely loved the country and the town, Essaouira is fantastic and just the tonic we needed after a short stay in bustling Marrakesh.
The location of the hotel is perfect, a short taxi ride from the old town on a lovely stretch of beach and surrounded by the lovely golf course.
The room we were initially put in was grubby, noisey, full of ants and in a total state of disrepair - hairdryer, safe, shower, lighting, decking, etc. After the housekeeper didn't clean our room after requesting as standard I demanded another room. At first the staff on the desk laughed and didn't seem to understand what I was saying (French the main language spoken with some English). I spoke to the manager the next day, he was very professional and upgraded us to a seaview room which was very nice although still not perfect.
Overall I would rate the following:
Hotel design in terms of form, loved the lobby..pure style
Sea view fantastic
Free l'occitane cosmetics
Hotel design in terms of function, flooding shower etc
Food was bland and BLT in clubhouse tasted processes
Worst build quality I've ever seen in international hotel chain
Only one heated pool
Total lack of service culture, focus on looking good in designer suits and using mobiles rather than helping and engaging with guests
Overall we enjoyed and I proposed to my partner so have special memories but wouldn't stay in this sofitel again when we go back
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- Also Known As:
- Sofitel Essaouira Mogador Golf Hotel Essaouira
- Sofitel Essaouira Mogador Golf And Spa