The hotel is well situated close to the Medina and on the sea shore. Were were initially pleased with our choice when we arrived. We were cordially met at reception. However our room upgrade through the a club membership was to a larger, but poolside view room, which to my mind was not an improvement.
Our bed was good, but the bathroom was poorly finished see pictures. The towels were thin and threadbare, and need to be replaced.
Our breakfast was good on the first day, but when we came a bit later, was missing many of the items. Pancakes were prepared, and warmed rather than cooked fresh as one might expect.
Some of the staff, the reception and beach staff were helpful, but others were surly to the point of rudeness.
We had travelled a long way to enjoy this hotel, and were disappointed. My view is that the hotel management need to get a grip on this hotel, which is supposed to be luxurious, but falls far short of that standard
- Official Description (provided by the hotel):
- Reminiscent of a sumptuous Moroccan riad, the facade of the Sofitel Thalassa Essaouira is painted the traditional red of Mogador. Set on the coast, close to the medina, this charming luxury hotel furnished with thuja and lemon wood cabinets, provides direct access to a luxury thalassotherapy centre. Enjoy an unforgettable leisure and fitness break. ... more less
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- Also Known As:
- Le Medina Essaouira Hotel Thalassa Sea And Spa - Mgallery Collection
- Accor Thalassa Essaouira
- Sofitel Essaouira
- Essaouira Sofitel