Arrived here after 3 nights in the Sofitel Marrakesh. On arrival the reception area is lovely, fresh flowers and traditional tea maker. Downhill from there on :( hotel room smelled awful, pool so cloudy nobody would go in. Very short staffed and only one waitress serving tables at night. Staff work very hard but they are just to few to provide even a 4 star experience. Food very expensive but a set menu is available every night in the main restaurant which was good value for money. We tried room service a few times but food arrived cold (also had to phone from bathroom as room phones not working). This hotel is marketed as a la carte but is not. Would not return.
- Official Description (provided by the hotel):
- Reminiscent of a sumptuous Moroccan riad, the facade of the Sofitel Thalassa Essaouira is painted the traditional red of Mogador. Set on the coast, close to the medina, this charming luxury hotel furnished with thuja and lemon wood cabinets, provides direct access to a luxury thalassotherapy centre. Enjoy an unforgettable leisure and fitness break. ... more less
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- Also Known As:
- Le Medina Essaouira Hotel Thalassa Sea And Spa - Mgallery Collection
- Accor Thalassa Essaouira
- Sofitel Essaouira
- Essaouira Sofitel