6 happy travellers arrive for New Year celebrations.
New Year party was excellent. Great atmosphere and entertainment albeit that some of the dishes served were strange to say the least.
What followed however did not in any way keep up the standards that are obviously within the capabilities of the staff.
Breakfast was a very poor event with totally disorganised arrangements.
Tables with dirty ashtrays, unclean tables, lack of plates, cutlery cups and very inept service. Lots of pleasant young staff wondering around in a daze.
No attention to detail and as for hot drinks - forget it. After 4 days we eventually managed to get some water which was almost hot enough to make tea.
A serious lack of sun beds in the pool area meant that only the lucky few were able to relax poolside.
Bar service was desperately slow even when the bar was almost empty.
Food in the adjacent Plage restaurant was very poor and service pathetic.
Advertised as open until 3.00 pm for lunch, we were refused a table at 2.25 pm - rubbish.
Generally the place is a bit tatty and needs a lot of attention.
Complaints met with a shrug of shoulders and 'walk away ' waiters.
I would NOT suggest this place to anyone.
In addition if you do find yourself in Essouria, under no circumstances visit the filthy restaurant "de Le Port"
Disgusting - a health hazard and the worst food I have ever encounter in almost 60 years.
- Official Description (provided by the hotel):
- Reminiscent of a sumptuous Moroccan riad, the facade of the Sofitel Thalassa Essaouira is painted the traditional red of Mogador. Set on the coast, close to the medina, this charming luxury hotel furnished with thuja and lemon wood cabinets, provides direct access to a luxury thalassotherapy centre. Enjoy an unforgettable leisure and fitness break. ... more less
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- Also Known As:
- Le Medina Essaouira Hotel Thalassa Sea And Spa - Mgallery Collection
- Accor Thalassa Essaouira
- Sofitel Essaouira
- Essaouira Sofitel