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“a perfect location - facing the beach, walking distance into the old town”

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Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection
Ranked #16 of 74 Hotels in Essaouira
Certificate of Excellence
Manchester, United Kingdom
Level 4 Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“a perfect location - facing the beach, walking distance into the old town”
Reviewed 7 February 2014

the sea facing room with a balcony was great - sizeable, well appointed - although we would have loved a coffee making machine - excellent views etc. The staff were helpful and efficient. The breakfast was good - the coffee indifferent and inconsistent. The other guests were mainly French. There was an excellent selection at breakfast - and when staying a few days it was obvious that the menu varied.

Room Tip: Have a sea view but beware the sparrows are brave enough to fly into the room whilst you are there a...
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  • Stayed February 2014, travelled as a couple
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Helpful?
1 Thank annegill1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FREDERIQUE A, Directeur général at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection, responded to this review, 9 February 2014
Dear annegill,

Thank you for your positive comment; for your beautiful words! I’m going to share it with the entire team of Le Medina Hotel Thalassa sea & spa.

I hope I will have the pleasure of welcoming you in the very near future!

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (157)
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London
Level 6 Contributor
123 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 4 February 2014

Le Medina is a high-end hotel. Forget about stars, as they are mostly an exercise in fiction and vanity. Very few places (France, Spain) have rigid standards for stars. As fair as I can tell, TA accepts the self-rating of hotels, so everything turns into a 5 star hotel. So, let's stick to "high-end".
The room is well finished, the bathroom amenities are more spa-like (although they could still be better).

I stayed two nights there, in January (not the best time to visit Essaouira). So low season that I got an upgrade to a pool view room. Not sure what I had before, as all the rooms look the same.

Room is comfortable, large, overlooking the pool. No kettle (fewer hotels have them nowadays), free wifi (despite booking.com claiming that it is 10 euros per night), and free safe (paid 10 dh per day everywhere else).

There are 3 restaurants at the hotel, but I did not try any. The two in the main building are not my idea of fun: fixed (high) price, for a set menu, based on what the chef thinks you will be impressed by. The third restaurant is on the beach, and it looks like it serves normal food.

The location is impeccable: right across the wide (and windy) beach, and about 5 minutes from the old town. If you are coming by bus (Supratours), the stop is about 500 meters from the hotel. Worth printing the map in Marrakech with the bus stop and the hotel. It will save you money and time when the bus arrive, and you are surrounded by drivers offering taxis.

Breakfast was 100% french, and 100% good. Outstanding service, fresh baguettes, and voila, fresh orange juice.

The one negative about the hotel is that it feels cold, and empty. But in January the whole town feels cold and empty. Still, I am not convinced that this would be a place to bring kids too.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank jcn_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FREDERIQUE A, Directeur général at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection, responded to this review, 6 February 2014
Dear Guest,

First I would like to thank you for choosing Le Medina Essaouira Hotel Thalassa sea & spa
-MGallery Collection-

I am satisfied that you enjoyed your stay in the hotel, and I hope to welcome you home again.

Thank you for all your comments.

Kindest regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Europe
Level 6 Contributor
283 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
Reviewed 21 January 2014

What better way to start the day than breakfast sitting under the palms by the swimming pool, away from the dust and bustle and traffic noise? It's a decent breakfast too, with lots of fresh fruit, pastries, pancakes and hot food if required.
The rooms are large and functional, the bed wide and comfortable, the shower hot and strong.
The staff are charming (apart from one or two on reception, though there was one consistently smiling and profesional lady at reception too) and you can even leave your car securely for free.
We occasionally ate in the beachside restaurant who do very good salads.
The hotel is well situated a short walk from the Medina and just opposite the beach.

For the off season rate that we paid, I felt that this hotel was a bargain.

  • Stayed January 2014, travelled as a couple
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Helpful?
Thank cliffordchambers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FREDERIQUE A, Directeur général at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection, responded to this review, 28 January 2014
Dear cliffordc,

Thank you for this enthusiastic comment,I appreciate that you take time to give us your feed back!

I will not hesitate to share it with the entire team.

I hope to receive you again with us.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Level 2 Contributor
4 reviews
3 hotel reviews
Reviewed 18 January 2014

Just staying one night, not enough time to see all facilities. The hotel was on good location, good ocean view and short walking distance to medina. Reception staffs were very friendly and well trained. Room was standard for a good 4-5 stars hotel. Breakfast was buffet with variety of choices. Dinner was excellent although it took so long to serve. From our experience with hotels in many cities in Morocco, this hotel was among the best.

  • Stayed December 2013, travelled as a couple
    • Value
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Helpful?
Thank Pairoj T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FREDERIQUE A, Directeur général at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection, responded to this review, 28 January 2014
Dear Pairoj T ,

Thank you for your positif comment, i’m going to share it with the entire team of Le Medina Essaouira Hotel Thalassa sea and spa.

we will be pleased to see you again in Essaouira.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fez, Figuig, Morocco
2 reviews
Reviewed 14 January 2014

We stayed at the Medina hotel from 11 to 14 January , Very friendly staff and Beauty throughout all parts of the hotel , We have estimated the beautiful words and the net smiles from everyone who work there , we have also estimated to welcome us with fresh towels ( water orange flowers ) with cakes and tea ,It's nice to find the two pieces of chocolate every evening when we comback to room...simply it's the hotel that we was looking for and we will comback as soon is possible .

  • Stayed January 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Mohammed Amine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FREDERIQUE A, Directeur général at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection, responded to this review, 16 January 2014
Dear Amine & Nela,

Thank you very much for your message,for your nice words.

We appreciate that you take time to give us your positive feed back!

I will transfer your compliments to my staff; it is the biggest reward for their daily effort and I hope we will have the pleasure of welcoming you in the very near future!

Sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chamonix, France
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 January 2014

The hotel and rooms were Ok but because we didn't spend any extra they felt the need to add 'room service' and 'Mogador CLUB soir' to our bill as we were in a rush to get away to the airport and told us it was for 'taxes de sejour'. On examination when we returned we discovered they had added to the bill. Disappointing in light of the cost of a 5* hotel! Also some of the rooms were incredibly noisy with drunken guests in the swimming pool at night and what sounded like staff moving furniture around in rooms nearby!

  • Stayed December 2013, travelled on business
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Helpful?
Thank nobby2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FREDERIQUE A, Directeur général at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection, responded to this review, 16 January 2014
Dear Nobby,

First I would like to thank you for choosing Le Medina Essaouira Hotel Thalassa sea & spa
-MGallery Collection-

I would also like to thank you for your constructive feedback,and I would like to express my sincerest apologies for that.

Thank you again for taking the time to share your review on Tripadvisor.

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cannes, France
Level 4 Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 8 January 2014

Very good hotel, nicely located just facing the ocean.
the staff is very polite, kind and helpful.
Rooms are spacious, clean and eqipped with everything necessary to spend good time in Essaouira.
Very good pool protected from the wind (the city is a surfers paradise so very windy).
Definetely a good choice!

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EugeneSH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FREDERIQUE A, Directeur général at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection, responded to this review, 10 January 2014
Dear EugeneSH ,

Thank you so much for your comment an d for your nice words,I appreciate that you take time to give us your feed back!

I will not hesitate to share it with the entire team.

I hope to receive you another time in Le Medina Essaouira Hotel Thalassa sea & spa -MGallery Collection-

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection

Property: Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection
Address: Avenue Mohamed V, Essaouira 44000, Morocco
Phone Number:
Region: Morocco > Marrakech-Tensift-El Haouz Region > Essaouira
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Essaouira
#6 Luxury Hotel in Essaouira
#9 On the Beach Hotel in Essaouira
#17 Family Hotel in Essaouira
#19 Romantic Hotel in Essaouira
Price Range (Based on Average Rates): £
Hotel Class:5 star — Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection 5*
Number of rooms: 117
Official Description (provided by the hotel):
Reminiscent of a sumptuous Moroccan riad, the facade of the Sofitel Thalassa Essaouira is painted the traditional red of Mogador. Set on the coast, close to the medina, this charming luxury hotel furnished with thuja and lemon wood cabinets, provides direct access to a luxury thalassotherapy centre. Enjoy an unforgettable leisure and fitness break. ... more   less 
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Also Known As:
Le Medina Essaouira Hotel Thalassa Sea And Spa - Mgallery Collection
Accor Thalassa Essaouira
Sofitel Essaouira
Essaouira Sofitel

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