Having recently done a two stay holiday in Marrakech and Essaouira with the second leg at Le Medina we were devastated after discovering we had left our camera by the pool and that it was not there nor had it been handed in after realising it was missing. It never occurred to us that this would be the case. This is a five star hotel, you would expect your belongs to be safe, of course we appreciate that leaving your valuables accidentally unattended there is a risk but with hotel security ever present we can not understand how a camera can disappear and the Management are not able to locate it. We even offered a reward but to no avail. Sadden by our loss as the camera held many special memories, not just from this trip but others that as yet we hadn't managed to download, we returned to the UK with promises from the Management that they would contact us with news. This of course did not happen and we had to chase through our tour company. So for the reasons that our valuables were not safe on the hotel premises and the Management failed to resolve to a satisfactory manner or keep to their word that they would be in touch we would have to say this has left a very bad taste in our mouths and would not recommend nor stay again at Le Medina.
- Official Description (provided by the hotel):
- Reminiscent of a sumptuous Moroccan riad, the facade of the Sofitel Thalassa Essaouira is painted the traditional red of Mogador. Set on the coast, close to the medina, this charming luxury hotel furnished with thuja and lemon wood cabinets, provides direct access to a luxury thalassotherapy centre. Enjoy an unforgettable leisure and fitness break. ... more less
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- Also Known As:
- Le Medina Essaouira Hotel Thalassa Sea And Spa - Mgallery Collection
- Accor Thalassa Essaouira
- Sofitel Essaouira
- Essaouira Sofitel