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All reviewsone nightnice terracelight sleeperorange juiceplenty of hot watershowerwifiriadmedinajam
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Reviewed 14 July 2017

We booked this place for three nights as it had pretty good reviews. Upon arriving, we were left standing outside knocking on the door for a good 5 minutes at least - as nobody was in reception, she appeared behind us (with the excuse that she was helping some tourists somewhere - yeah right) and let us in to check in.

At first we were given Room 1, the receptionist lady ran up the stairs ahead of us and into the room before we were even halfway up, so I had no idea where she had gone, until another guest pointed us to the room she had entered. I walked in to see her hunched over the toilet turning the water on. It was turned off as it made a constant rushing water sound when it was on. We thought that was the only issue. When showering, the curtain blows onto you and sticks to your legs, the water still pours out of the shower onto the bathroom floor and there it stays, as there is no drain. The toilet started stinking of urine after each use (with flushing), so soon our room was damp from the water on the bathroom floor, and smelled of urine (you cannot close the bathroom door unless locked from the inside). The wifi barely worked and cut in and out in this room. Did not work at all if sitting on the bed.

We complained the next morning and had to wait two hours until the receptionist (owner??) arrived (the cleaner tried contacting her during this time but she wasn't answering her phone) and finally got changed to Room 8. "YES!!!" we thought. It was much better! Little did we know that we should've checked the mattress as we discovered bed bugs that night as we were about to sleep. My husband killed all the ones we saw and we just ended up sleeping (very badly) for a couple of hours until morning. We checked out after having to pay for the two nights and moved to another Riad just up the street for our third night (we ended up loving that one and booked an extra night).

Room Tip: Go somewhere else.
Stayed: July 2017, travelled as a couple
Thank sherydenise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2017

May I remind those who have given this place negative reviews - you get what you pay for. It is good value for money. Location great, clean, plenty hot water, meals good, Wifi and staff absolutely lovely. The Medina is a magical place and my room over looking the street below was where I watched daily life going on- loved it.

Room Tip: Get a room with a window! Be prepared for Medina life noise and the Mosques call to prayers.
  • Stayed: June 2017, travelled solo
    • Value
    • Location
    • Service
Thank JarrahJo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2017 via mobile

We forgot to download/star this place on our maps while we had internet. A local at the bus station helped us with our luggage and showed us the way. Gave us more information about the medina than was given by the reception on arrival.

The rooms were clean and tidy. Renovations were happening while we stayed. The interior was welcoming and homely. Although the staff seemed unapproachable with little assistance on what to do in the region. The included breakfast was substandard unless you like preserves and toast.

The internet was down for most of our four day stay. The lights were temperamental and couldn't rely on the bathroom light to remain lit whilst using.

Stayed: May 2017, travelled with friends
Thank SamB5437
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2017

The riad itself is nice and the location is perfect. However, communication prior to the stay was inexistent. I tried to reach the riad beforehand to check the best way to get there and to arrange check in time (we would arrive around lunch time and weren't sure the bedrooms could be ready) and got no response. When the group arrived, there was no greeting, we were just handed check in forms and the bedrooms weren't ready. When the bedroom was ready the sheets didn't quite fit the mattress...
Breakfast is limited... although there's orange juice and a nice terrace.

  • Stayed: April 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank DianaNina123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2017 via mobile

We stayed in just for one night, but it was good. Nice and clean rooms, view on main street. Hot water, wifi, breakfast on the nice terrace. Only thing that bothering us, was a little to much of the noice from the main street.

Stayed: April 2017, travelled as a couple
Thank AnaLogar1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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