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“Peaceful hotel with good service”

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Hotel Ryad Mogador Essaouira
Ranked #69 of 75 Hotels in Essaouira
Reviewed 14 January 2011

I've been to Ryad Mogador Essaouira in October 2010 with my sister, it was outstanding!! 1st, it is located in 2 km from the center so that we were near the beach ( 20 km far from Sidi Kawki Beach, a wonderful place where you can play surf or just enjoy the moment).
The hotel is quiet with a good service, when we were out for the night, we used to come back at 2:00 or 3:00, the door was closed and we needed to knock and wait a moment; But it was really good. The materials in the room were noble, wood, copper, the swimming pool was clean and there were always transat available, no problem. Once I went to the restaurant for breakfast and it was off, they gave eventhough my breakfast even if I was late, So nice!!! The room was OK. All in all it was fantastic, I really enjoyed my stay there. One more thing, the clients of the hotel were very interesting, no old boring people, there were many nationalities, spanish, germa, and moroccan, it was great!!

  • Stayed: October 2010
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Thank Nina-Im
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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30 - 36 of 188 reviews

Reviewed 14 January 2011

As this is the first time I have been on this site i ust say I am quite surprised at the negative comments about the ryad mogador Essaouira. Perhaps I should have checked it out before i made my booking but then again I probably would not have booked it! In contrast to some of the reviews i found this riad to be well run and efficient, I can understand that they may not encourage a drinking culture but hey if I wanted that I’d go somewhere else. I found the staff to be polite and courteous and although a little understaffed it did not detract from our enjoyment. For a relaxing break in a beautiful part of Morocco this riad really dots the i’s and crosses the t’s. We booked through luxury-riads.com which was the cheapest price we saw anywhere for theb same accommodation and the firm also arranged the airport transfer for us which was handy. I would recommend this riad to young party goers but I would have no hesitation in suggesting it as a n option for older people and young families. All in all very good value.

  • Stayed: July 2010, travelled as a couple
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Thank Benji247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2010

Okay, all foreigners are not Satan for wanting to enjoy a nice cold refreshing alcoholic beverage poolside. As an American living in Morocco for the past year and a half, I’ve never felt so shamed by a lack of cross-cultural tolerance.
I live in a small village in morocco where I abide by all the cultural standards, dressing conservatively and being respectful of the culture and religion. When I go to Essaouira this is a vacation spot, not only a vacation spot but I think one of Morocco’s most beautiful destinations.
Having a cold beer/cocktail poolside was one desire shared by my girlfriends and me. NOT AT RIAD MOGADOR!!! As the higher than thou man behind the bar shouted at my friend. “In your room!! In your room!!” My friend hustled her cold beverages back to the room.
Like I mentioned I’ve been in Morocco for over a year and I’ve managed to learn one of the ancient Berber dialects and pick up some Moroccan Arabic for when I travel. Is learning how to say “hello” so difficult? Okay fine I’ll even except a nice friendly, “Bonjour” NO ONE at reception could even manage to great us when walking through or entering the hotel.
We learned half way into our trip (because I finally asked) how much we should be paying for the local petit taxis (the day price 6 durham and 7 dhs for night rates), we were getting ripped off every night! It would have been very helpful to get this correct information from our hotel at the beginning of our stay. Since Riad Mogador is located as far away from the center of town as possible. It was even more appreciated (insert thick thick sarcasm here) when we learned that for the hotel to call a taxi for us to go the small distance to the buss station we will have to pay 20 durhams for the taxi because they called. Ridiculous!
I’ve done a fair bit of traveling and I’m very aware that Americans, generally speaking of course do have high standards when it comes to service, in service industry, hotels, restaurants, etc. I’ve been here long enough that my standard has gone down significantly but simple little courtesies are still nice.
The included breakfast was terrible not to mention a mad house, food not that great but it’s even more difficult to try the terrible food when there are no plates, cups, silverware, etc. The poor restaurant staff were trying to keep up but they were understaffed.
The room was nice (by Moroccan standard). So it needed a paint job and the bathroom was probably infested with black mold but NO bed bugs!
My really only one positive thing to say…the cleaning staff was amazing, our rooms were cleaned daily (not very ‘green’ yes I know but our one luxury…) and one day I forgot my wallet out on the table and one little Moroccan lady could have been a very happy women, but nothing was touched and they were very friendly. Maybe the cleaning ladies could do a little training with the front desk staff.
Riad Mogador is a conservative Islamic families ideal destination. We were woken up with all the fun the children were having in the pool every morning, so if you’re Moroccan with children and don’t want to see a beer bottle by the pool this very well may be your most favorite hotel. Please say hi to my favorite Barista at the bar, you’ll know the one, he’s probably still crying from having to open a fanta for us…cause he knew we were mixing it with VODKA!!!

  • Stayed: July 2010, travelled with friends
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1  Thank TitritnTifawt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2010

We booked for a two-night stay. We rejected first room allocated because it was dingy and then were offered another that had cracked tiles, peeling paint and down-at-heel appearance. But main problem was being so out-of-town it was always a taxi there and back. No taxi rank in the vicinity of the hotel so it meant hanging around at the nearest roundabout to catch an empty taxi. A process that could take at least 15 minutes. Staff not helpful. All rather a dismal experience. But recognised it was our mistake - we were there for the experience of the medina and not for the beach/surfing life for which this hotel is superbly located.

  • Stayed: April 2010, travelled as a couple
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1  Thank Vernon10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2010

Hotel " Ryad Mogador" is a moderate hotel. I mean , the architecture of the hotel is really interesting, and if you really want to stay in a real moroccon environment, this is what you want. The swimming pool is big enough. The breakfast and dinner are buffet style, and they have some options here. However the rooms are not perfect, they are a bit small for a 4 star hotel. The location is not bad, but you need about 10-15 minutes to get to the city center. However if you need a real leisure and calm environment this is a perfect hotel for you.

  • Stayed: April 2008
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Thank Flower53_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2009

Having read the reviews and not checking before the travel agent booked us in to this hotel, we werevery worried about what we would find. Yes, the hotel is a little out of town but a taxi is only 6 dirhams which is 50p and the walk into the old port is only about 20 minutes. The room was quite nice but the worst thing about the hotel was the breakfast. It was AWFUL!! there were only a few guests but they did not bother. We were given cold coffee, a glass of orange juice, one hard boiled egg and a plate of rolls. We spoke to people who had returned for a second visit to this hotel and it was definitely worse than their previous visit.However when we asked for some cheese it was given to us as was an extra glass of orange juice.
We had a Hammam in the hotel which was very good and reasonably priced. We had a problem with the plumbing but this was sorted too! The pool area was good as well.
Overall, an ok hotel but with reservations about a return visit but not as bad as expected. Also, as in the rest of Morocco, English is not widely spoken by the hotel staff or others.

  • Stayed: February 2009, travelled as a couple
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1  Thank Pat55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2008

We book the room's on 20 of July 2008 with fax for Hotel by 8 or 10 night in Aug 2008 from the 8th and we receive a fax as answer from the Hotel confirmation.
We arrive on the 8 Aug from Casa and the recepcionist told me that there is no room to us!?!?!
We are 2 adults and 2 children, so imagine the situation in Marroc.
Of Cuorse there is so problem, but it can tell you a lot about the service of the Hotel

Resume:

Don't go there

My Name is Guilherme Godinho and my mail adresse is ggodinho@sapo.pt

Stayed: August 2008
1  Thank Becas00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Ryad Mogador Essaouira

Address: BP 368 Route de Marrakech, Essaouira 44000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Essaouira
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #69 of 75 Hotels in Essaouira
Price Range: £30 - £45 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Ryad Mogador Essaouira 3.5*
Number of rooms: 156
Official Description (provided by the hotel):
Ryad Mogador Essaouira is a 4-star hotel located in the picturesque village of Essaouira. It features an outdoor swimming pool, tennis courts and a 24-hour front desk. Each Ryad Mogador room is equipped with a TV with satellite channels and a telephone. All rooms have a private bathroom. Guests can dine in Le Tamusiga, the hotel's international restaurant or in the Moroccan restaurant La Scala. There is also a cocktail lounge. Ryad Mogador Essaouira has a wellbeing centre offering a traditional hammam, a sauna and massages. Free Wi-Fi is available in public areas. Free private parking is available. ... more   less 
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