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“There are better hotels for less money in PHC”

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Golden Tulip Port Harcourt - Hotel
Ranked #2 of 38 Hotels in Port Harcourt
Lincoln, England
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“There are better hotels for less money in PHC”
Reviewed 7 March 2014

This hotel is in dire need of updating. It is not nearly good enough for the price. The AC in the room froze after a full night of being on. The shower leaked. The toilet did not work. The water in the tap came out at a 90 degree angle. The gym is very basic and the AC is only turned on when you arrive so is very warm. There is a bar by the pool but it was never staffed while we were there. In the day time they often have conferences meaning you cannot access the restaurant or the pool area. The only choice for food is a mediocre buffet. The Presidential Hotel is cheaper and head and shoulders better than this hotel. This hotel would be alright if it was incredibly cheap.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VampKelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda U, Manager at Golden Tulip Port Harcourt - Hotel, responded to this review, 14 April 2014
Dear Guest,

Thank you for your review. The Management is working on all the points raised. We assure you of a much more pleasant experience on your next visit.

We look forward to receiving you soon.

Linda U. (Sales and Marketing Manager)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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71 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Canterbury, United Kingdom
Level Contributor
76 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 6 November 2013 via mobile

Stayed at this hotel for two nights in October, it's one of the worse hotels I have stayed in especially for the price.

Terrible bed, the bathroom could do with updating, the food buffet is not. not much better either.

Will not return to this hotel again, sorry.

Stayed November 2013, travelled on business
Helpful?
1 Thank Alistair M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Port Harcourt hotels

Johannesburg
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 26 October 2013

Like any hotel, the first impression has a lasting effect Security company at the gate is utterly useless. Reception - employ friendly efficient ladies.Keep the man that carried my bag to the room. Explained everything how it works, the total package. Only remove the power indicator light on the AC or cover it, it is rather bright. Slept like a log. Did not hear generators, power flicks that effected the AC, or the bar down stairs. WiFi works fantastic. Breakfast - ok. Not to many variation on the food. Checking out friendly efficient.Upgrade is required on the exterior and interior. Would I return Yes

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1toSweeper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 8 September 2013

I stayed in hotel for 2 nights in August '13 but the bath in the rooms were not much to be desired as they where damaged and stained.

The food was just average for this class of hotel.

The hotel is also noisy especially I can hear noises from staff at the gate around 4am in the morning.

Some of the staff needs more customer service training on politeness to customers.

On the positive side, the hotel takes security serious. I couldn't fault them on this.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oidowu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cremolino, Italy
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 September 2013

I spent numerous night in Port Harcourt for business over the last couple of years.
The city is not as bad as international press describes, but it does pose challenges, in terms of spread criminality, power interruptions, thick traffic.
I always stayed at the Golden Tulip, if I can: besides a few drawbacks (very expensive for the food & service offered; rooms are not that quiet), it definitely has what it matters the most to an international traveller: safety, good international food, internet/TV/AC and shower working most of the time.
All in all, I recommend it to all business travellers who are seeking a sure thing.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gianmarostica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amaka M, Manager at Golden Tulip Port Harcourt - Hotel, responded to this review, 5 September 2013
Dear Guest,

Thank you for your very pleasant comments. We are glad to know you loved and enjoyed every bit of your visit with our facilities and of course our services. With this we know we are actually creating great hotels guests love.

It is our desire to satisfy our guests and to create in-the-know experience for them. Sure, this was your experience during your last visit as you discovered the different facets of our hotel.

The entire team is working hard to ensure that all that you experienced will not repeat it self again. we look forward to welcoming you soon again.

Many thanks and warm regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
268 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 23 June 2013

I stayed one night and reasonably good experience. Placed in the GRA so near to most important places.
A clean hotel room ,I was happy it was a good stay.
Restaurant food was ok for Nigeria no other experience in PH.
Staff friendly and helpful.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ColmV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amaka M, Manager at Golden Tulip Port Harcourt - Hotel, responded to this review, 26 June 2013
Dear Colm V,

Thank you very much for your review and comments posted on TripAdvisor. We always value the input of our GUESTS. Please be assured that we will keep up the best guest service standard at all times.

We thank you once again for your valued input and look forward to welcome you again at the Golden Tulip Port Harcourt Hotel.

Please be so kind to see the undersigned when next you visits.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 June 2013

Very average hotel in a global context but in the context of the city and country, slightly better one. There is only one other better hotel which is Le meridien. Others are even worse than this one. Breakfast is very decent and pool is small but nice and doesnt seem to be used at all. staff are courteous. Rooms especially the beds arent very nice

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Munzir L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amaka M, Manager at Golden Tulip Port Harcourt - Hotel, responded to this review, 25 June 2013
We thank you for taking time to write a review. All your points have been well noted.
All necessary actions are taken to improve our services.

We wish to welcome you once more to Golden Tulip Port Harcourt. Management is working hard to ensure that our guests has a flawless stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Golden Tulip Port Harcourt - Hotel

Property: Golden Tulip Port Harcourt - Hotel
Address: 1c Evo Crescent GRA Phase II, Port Harcourt 500101, Nigeria (Formerly Hotel Garden City)
Region: Nigeria > Rivers State > Port Harcourt
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 38 Hotels in Port Harcourt
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Golden Tulip Port Harcourt - Hotel 4*
Number of rooms: 102
Official Description (provided by the hotel):
This 106 bedroom hotel opened in March 2006. Ideally located in the GRA, 30 minutes drive from Port Harcourt airport. The hotel is ideal for corporate and conference guests boasting two conference venues, a boardroom, business centre and, an in-house travel agent. Guests can also work out in the gym, lazy around the poolside, or be treated at our wellness centre. The hotels' restaurant serves exquisite local and international cuisine. Wireless internet is also available. ... more   less 
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