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All reviews pc bhurban terrace cafe in house golf course chinese restaurant executive room food quality valley view beautiful location per person rooms are comfortable great experience tai pan duty manager family and friends mini cinema health club
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Reviewed 30 April 2014

This hotel is one of the best in Pakistan and no doubt holds an undisputed favorite title among the Himalayas mountain range in Pakistan.

The hotel is excellent and full service resort with all amenities one can think of. Location is excellent and bit away from hustle and bustle of Murree. It has got a pool, health club, kids play area, tennis court and most amazingly a private 'jungle walk'. It's a guarded mountain trek in the perimeter of hotel where you can do a romantic stroll with privacy and security at same time. The trek offers good view of kashmir valley and on a clear day, you can see as far as the glaciers in Kasmir.

The only lacking is absence of a jacuzzi... in house restaurants offer variety of cuisines but tend to be expensive compared with some more affordable one just across the street. Internet and wifi can be a headache, but who wants to hit their head on a computer and ipad when you have so much natural beauty around to see.

It's no doubt, that PC Bhurban is one the best and perhaps the only 'world class' resort in this mountain range.

Room tip: Book early, particularly if intended stay is in June-August period or around the NYE.
Date of stay: August 2013
  • Trip type: Travelled with family
    • Value
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Thank SherazTarar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZulfiqarAM, General Manager at Pearl Continental Hotel Bhurban, responded to this reviewResponded 2 May 2014

Dear Mr Tarrar,

We are honored to receive your kind comments and thank you very much indeed for appreciating our products and services.

Due to a remote location, we have limited supply for internet bandwith through satelli but good news is that we have recently made a deal with Pakistan Telecommunications (PTCL) for a fiber optic solution which will improve Internet services within next couple of months.

Look forward to welcoming you again soon.

Best regards

Zulfiqar

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Reviewed 23 April 2014 via mobile

It was very right decision to select PC Bhurban as honeymoon destination. I simply cannot forget the lovely experience and hospitality we got here.
The special Candle Light Dinner in the Jungle set just for our couple, we can never forget the love and care shown the GM PC Zulfiqar Malik Sb.
I would specially like to mention the care and hospitality we received from Mr. Ejaz, the manager at Nadia Restaurant.

I would recommend all honeymooners to select PC Bhurban as their destination. And now I am planning a honeymoon 2.0.

Date of stay: April 2014
Trip type: Travelled as a couple
Thank saanplus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZulfiqarAM, General Manager at Pearl Continental Hotel Bhurban, responded to this reviewResponded 24 April 2014

We are delighted to receive your valuable feedback and kind appreciation of our team which has been shared with all concerned.
Look forward to have another opportunity of welcoming you soon.
In the meantime, if you need any assistance, please do not hesitate to call me personally.

Best regards

Zulfiqar Malik

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2014

I have never stayed in a worst "" 4/5 star'' accommodation than this.
Firstly check in was 1 hour late, ( room not ready).
Unwelcoming staff. Furniture seems to be at least 60 years old.
Rooms dirty. Welcoming green tea cups were stained inside out.
There was so much noise in the corridor by cleaning staff , talking , yelling , it woke me up.
At night there was '' a concert'' insides the hotel. ( did i book myself a room in a night club???)
the sleeplessness saga continued.
surprisingly here you have to pay extra for using the Jacuzzi, sauna, snooker etc.
Above all …. too expensive for what they offer. I would never come here, even if I get a free room. Its a recipe for ruining your trip. Seriously try other places.

Date of stay: April 2014
  • Trip type: Travelled as a couple
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Thank KashifKalam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZulfiqarAM, General Manager at Pearl Continental Hotel Bhurban, responded to this reviewResponded 24 April 2014

We were very concerned to receive your comments about the recent experience you had at our hotel. Our Director Rooms Division who met with you and upgraded you to a suite also shared your feedback with us and corrective actions were taken accordingly.

We sincerely hope that your feelings will not deter you from allowing us another opportunity to serve you according to the usual high standards that prevail at our hotel.

Best regards

Zulfiqar Malik

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Reviewed 19 April 2014 via mobile

Hottel located on hills and very attractive location luxury hotel .I ll come again there.Everyone must vist to this hotel .very comfortable reliability nd so peacefully.security system vertical and man feel relaxed

Date of stay: March 2014
Trip type: Travelled with family
Thank Abdul Azeem A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZulfiqarAM, General Manager at Pearl Continental Hotel Bhurban, responded to this reviewResponded 24 April 2014

We are very pleased to know that your stay was well cordinated and overall we were able to meet and exceed your expectations.

Look forward to have the pleasure of welcoming you again soon.

Best regards

Zulfiqar Malik

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Reviewed 12 April 2014

Stayed in PC bhurbun from 9th Feb to 11th Feb 2014, the experience was horrible. The hotel call themselves as 5 star i would rate it 3 star. The property is in bad shape the furniture and fixture need to be replaced. Wash room have poor and cheap quality fitting which do not work properly, water was leaking from one tap, and the wash rooms were smelly.
our lamp in the room did not work even the house keeping tried fixing it, the locker in the room was faulty and upon several complains nothing happened.
The female staff at the reception was ill-mannered and non courteous, she had and attitude as if "take it or leave it" when asked for room change as it had bad smell and mattress was bumpy.
The prices for the food served in the hotel was exceptional high, even when we ordered for empty cups, they charged it too.
To summarise it was definitely not worth the money spent.

Room tip: do not stay in this hotel, there are several better choices available in the area.
Date of stay: February 2014
  • Trip type: Travelled as a couple
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1  Thank muzaffarkarim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZulfiqarAM, General Manager at Pearl Continental Hotel Bhurban, responded to this reviewResponded 14 April 2014

Dear Mr Muzaffar Karim,

We are extremely concerned to learn from your review that we failed to meet your expectations during your last stay here in February,2014. Your feedback has been taken very seriously and shard with concerned managers for necessary corrective action.

We are pleased to inform you soft renovation of all guest rooms have been completed last week and we look forward to have the opportunity of hosting you again.

Best regards

Zulfiqar Malik

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