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“Only place to stay in the Murree area!!!”

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Pearl Continental Hotel Bhurban
Ranked #1 of 2 Hotels in Bhurban
Reviewed 3 May 2014

I have stayed at this PC Property many a times & try my best to book the Presidential Suite. The mountain views are simply amazing from this property & the air is always so clean.

The service at this hotel could definitely use a little bit more improvement, especially if one is staying at the only Presidential Suite on the property, Other things are efficient such as Room Service, Laundry, Housekeeping & Room Thermostat.

The 2 Restaurants here on the property are adequate. The Breakfast, Lunch & Dinner Buffets are excellent with many choices. The Hotel also has a really nice Rec room with Squash (Racketball), Pool Table & Video Games. Every time I come here I like to play tennis at the beautiful & well maintained court here (you can rent Tennis Balls & Rackets).

Room Tip: Go for the Presidential Suite if you can afford,if not try for the Executive rooms with the better v...
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  • Stayed: October 2013, travelled as a couple
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Thank Al M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZulfiqarAM, General Manager at Pearl Continental Hotel Bhurban, responded to this reviewResponded 5 May 2014

Thank you very much indeed for your kind appreciation of our products and services.
There is always room for improvement and we look forward to do even better during your next visit.

Very best regards

Zulfiqar Malik

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197 - 203 of 276 reviews

Reviewed 30 April 2014

This hotel is one of the best in Pakistan and no doubt holds an undisputed favorite title among the Himalayas mountain range in Pakistan.

The hotel is excellent and full service resort with all amenities one can think of. Location is excellent and bit away from hustle and bustle of Murree. It has got a pool, health club, kids play area, tennis court and most amazingly a private 'jungle walk'. It's a guarded mountain trek in the perimeter of hotel where you can do a romantic stroll with privacy and security at same time. The trek offers good view of kashmir valley and on a clear day, you can see as far as the glaciers in Kasmir.

The only lacking is absence of a jacuzzi... in house restaurants offer variety of cuisines but tend to be expensive compared with some more affordable one just across the street. Internet and wifi can be a headache, but who wants to hit their head on a computer and ipad when you have so much natural beauty around to see.

It's no doubt, that PC Bhurban is one the best and perhaps the only 'world class' resort in this mountain range.

Room Tip: Book early, particularly if intended stay is in June-August period or around the NYE.
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  • Stayed: August 2013, travelled with family
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Thank SherazTarar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZulfiqarAM, General Manager at Pearl Continental Hotel Bhurban, responded to this reviewResponded 2 May 2014

Dear Mr Tarrar,

We are honored to receive your kind comments and thank you very much indeed for appreciating our products and services.

Due to a remote location, we have limited supply for internet bandwith through satelli but good news is that we have recently made a deal with Pakistan Telecommunications (PTCL) for a fiber optic solution which will improve Internet services within next couple of months.

Look forward to welcoming you again soon.

Best regards

Zulfiqar

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Reviewed 23 April 2014 via mobile

It was very right decision to select PC Bhurban as honeymoon destination. I simply cannot forget the lovely experience and hospitality we got here.
The special Candle Light Dinner in the Jungle set just for our couple, we can never forget the love and care shown the GM PC Zulfiqar Malik Sb.
I would specially like to mention the care and hospitality we received from Mr. Ejaz, the manager at Nadia Restaurant.

I would recommend all honeymooners to select PC Bhurban as their destination. And now I am planning a honeymoon 2.0.

Stayed: April 2014, travelled as a couple
Thank saanplus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZulfiqarAM, General Manager at Pearl Continental Hotel Bhurban, responded to this reviewResponded 24 April 2014

We are delighted to receive your valuable feedback and kind appreciation of our team which has been shared with all concerned.
Look forward to have another opportunity of welcoming you soon.
In the meantime, if you need any assistance, please do not hesitate to call me personally.

Best regards

Zulfiqar Malik

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Reviewed 22 April 2014

I have never stayed in a worst "" 4/5 star'' accommodation than this.
Firstly check in was 1 hour late, ( room not ready).
Unwelcoming staff. Furniture seems to be at least 60 years old.
Rooms dirty. Welcoming green tea cups were stained inside out.
There was so much noise in the corridor by cleaning staff , talking , yelling , it woke me up.
At night there was '' a concert'' insides the hotel. ( did i book myself a room in a night club???)
the sleeplessness saga continued.
surprisingly here you have to pay extra for using the Jacuzzi, sauna, snooker etc.
Above all …. too expensive for what they offer. I would never come here, even if I get a free room. Its a recipe for ruining your trip. Seriously try other places.

  • Stayed: April 2014, travelled as a couple
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Thank KashifKalam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZulfiqarAM, General Manager at Pearl Continental Hotel Bhurban, responded to this reviewResponded 24 April 2014

We were very concerned to receive your comments about the recent experience you had at our hotel. Our Director Rooms Division who met with you and upgraded you to a suite also shared your feedback with us and corrective actions were taken accordingly.

We sincerely hope that your feelings will not deter you from allowing us another opportunity to serve you according to the usual high standards that prevail at our hotel.

Best regards

Zulfiqar Malik

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Reviewed 19 April 2014 via mobile

Hottel located on hills and very attractive location luxury hotel .I ll come again there.Everyone must vist to this hotel .very comfortable reliability nd so peacefully.security system vertical and man feel relaxed

Stayed: March 2014, travelled with family
Thank Abdul Azeem A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZulfiqarAM, General Manager at Pearl Continental Hotel Bhurban, responded to this reviewResponded 24 April 2014

We are very pleased to know that your stay was well cordinated and overall we were able to meet and exceed your expectations.

Look forward to have the pleasure of welcoming you again soon.

Best regards

Zulfiqar Malik

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Reviewed 12 April 2014

Stayed in PC bhurbun from 9th Feb to 11th Feb 2014, the experience was horrible. The hotel call themselves as 5 star i would rate it 3 star. The property is in bad shape the furniture and fixture need to be replaced. Wash room have poor and cheap quality fitting which do not work properly, water was leaking from one tap, and the wash rooms were smelly.
our lamp in the room did not work even the house keeping tried fixing it, the locker in the room was faulty and upon several complains nothing happened.
The female staff at the reception was ill-mannered and non courteous, she had and attitude as if "take it or leave it" when asked for room change as it had bad smell and mattress was bumpy.
The prices for the food served in the hotel was exceptional high, even when we ordered for empty cups, they charged it too.
To summarise it was definitely not worth the money spent.

Room Tip: do not stay in this hotel, there are several better choices available in the area.
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  • Stayed: February 2014, travelled as a couple
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1  Thank muzaffarkarim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZulfiqarAM, General Manager at Pearl Continental Hotel Bhurban, responded to this reviewResponded 14 April 2014

Dear Mr Muzaffar Karim,

We are extremely concerned to learn from your review that we failed to meet your expectations during your last stay here in February,2014. Your feedback has been taken very seriously and shard with concerned managers for necessary corrective action.

We are pleased to inform you soft renovation of all guest rooms have been completed last week and we look forward to have the opportunity of hosting you again.

Best regards

Zulfiqar Malik

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Reviewed 25 March 2014

the hotel itself is very average as compared to the reputation it enjoys. location is excellent however almost all other aspects destined to make one enjoy their stay need to be addressed. the food was way overpriced besides being bland and tasteless. worse - it didnt even taste fresh. there are no kettle in the room nor a minibar or odds and ends which even other 2 star hotels furbish. staff is helpful and courteous. though the whole hotel has a musty air to it. my frank opinion, a 5 star hotel was established over a decade ago and since then no one bothered to upgrade, renovate or keep in touch with what other hotels are aspiring to achieve or already offering.

  • Stayed: March 2014, travelled on business
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Thank b d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZulfiqarAM, General Manager at Pearl Continental Hotel Bhurban, responded to this reviewResponded 27 March 2014

Thank you for your valuable comments concerning your recent stay at the Pearl Continental Hotel, Bhurban. We have taken serious note of your feedback regarding quality of food and our Executive Chef is taking immediate corrective measures where necessary.

We are also pleased to let you know that rooms updradation project is progressing at a very fast pace and many other projects related to product upgradation are being planned. I am sure you will be able to see positive changes during your next visit.

In the meantime, should you need any assistance, please let us know.

Best regards

Zulfiqar Malik

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pearl Continental Hotel Bhurban

Address: | Murree Hills, Bhurban 47150, Pakistan
Region: Pakistan > Punjab Province > Bhurban
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Bhurban
Price Range: £118 - £437 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pearl Continental Hotel Bhurban 4.5*
Number of rooms: 200
Official Description (provided by the hotel):
Full service Hotel & Resort ... more   less 
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Also Known As:
Pearl Continental Bhurban

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