Finca Lerida, sits on a hill above the town of Boquete. The property has a spectacular view of the local volcano. Also on the property is a stunning garden and a coffee plantation. We were put in a room that shares a wall with the BAR. I questioned this, and I was assured that the noise level would be low. This WAS NOT the case. We heard everything including the ceiling fan and toilet flush. The rooms are beautifully appointed but missing some basic amenities. For example there is not a coffee pot to be found, and this is a coffee plantation. The establishment is in the business of “nickel-and-dimeing” their customers for everything including tours of their own property. Hotel employees have an attitude problem. The restaurant, also with a fabulous view, is priced reasonably for some excellent food and nice ambiance. A wonderful breakfast is part of the deal. Restaurant employees seemed better trained in the art of service than the hotel staff. The hotel demanded a blank, signed credit card slip complete with 16-digit card number at checkin. Haven’t these folks heard about identity theft? I offered some suggestions to the manager, Angel. He was NOT receptive and I don't think that he knows what it means to be in a service industry. I suggest that he spend a week at El Oltra Lado in Portobelo to learn a few lessons.
- Official Description (provided by the hotel):
- Finca Lérida Coffee Plantation & Boutique Hotel, is the unique Boutique Hotel located inside a Coffee Plantation and surrounded by a National Park.Finca Lerida offer to our visitors 21 deluxe comfortable rooms, Coffee Shop, Restaurant, Bar, Banquets and Events.We are well known for our Coffee tours and Birding tours. In the new list of services Finca Lerida is ofering to the customers: Half Day Panoramic Tours, External Hiking Tours to Los Quetzales Trail, 4x4 Tour to Baru Volcano, Horseback riding and Hotsprings. ... more less
- Reservation Options:
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