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“pros and cons”
Review of Finca Lerida

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Finca Lerida
Ranked #2 of 11 Hotels in Boquete
Certificate of Excellence
Level 4 Contributor
42 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“pros and cons”
Reviewed 24 February 2014

Finca Lerida, sits on a hill above the town of Boquete. The property has a spectacular view of the local volcano. Also on the property is a stunning garden and a coffee plantation. We were put in a room that shares a wall with the BAR. I questioned this, and I was assured that the noise level would be low. This WAS NOT the case. We heard everything including the ceiling fan and toilet flush. The rooms are beautifully appointed but missing some basic amenities. For example there is not a coffee pot to be found, and this is a coffee plantation. The establishment is in the business of “nickel-and-dimeing” their customers for everything including tours of their own property. Hotel employees have an attitude problem. The restaurant, also with a fabulous view, is priced reasonably for some excellent food and nice ambiance. A wonderful breakfast is part of the deal. Restaurant employees seemed better trained in the art of service than the hotel staff. The hotel demanded a blank, signed credit card slip complete with 16-digit card number at checkin. Haven’t these folks heard about identity theft? I offered some suggestions to the manager, Angel. He was NOT receptive and I don't think that he knows what it means to be in a service industry. I suggest that he spend a week at El Oltra Lado in Portobelo to learn a few lessons.

Room Tip: End rooms have the best internet reception and the least noise from the bar
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  • Stayed February 2014, travelled as a couple
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Helpful?
2 Thank Marjorie18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GerentedeVentas F, Director de Relaciones con Clientes at Finca Lerida, responded to this review, 20 March 2014
Dear Guest, please accept our apologizes on the noise level as well as the service you received from the hotel staff. We are happy that you enjoyed your breakfast and hope we can make your next visit more pleasant.
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388 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Toronto
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 February 2014

We visited the hotel for lunch. It is a pleasant spot to eat but we waited almost an hour for two sandwiches. The restaurant was not busy, when we questioned the waiter he admitted that he forgot about us. There was no apology and we waited a further 15 minutes. When the food came it was average, nothing special. We won't go again

Stayed February 2014, travelled with friends
Helpful?
1 Thank Christine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GerentedeVentas F, Director de Relaciones con Clientes at Finca Lerida, responded to this review, 20 March 2014
Dear Christine:
I apologize that our restaurant Staff eas not more attentive & courteous. We pride ourselves on meeting &exceeding expectations and hope you will give us another try.
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Chelsea, Canada
Level 6 Contributor
134 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 31 January 2014

We stayed at Finca Lerida for 1 night, January 18th/2014. We had a very pretty room and it felt like we were staying in a cottage. The flowered curtains, breakfast nook table and chair and chandelier all made the room feel homey. The glass-enclosed shower provided for a very nice shower with lots of hot water. The hotel grounds are beautiful and have lots of walkways, flowers and birdhouses. The hammocks in front of each cabin are very welcoming and you can't help trying them out. We enjoyed three meals in the main restaurant, supper, breakfast and lunch. We enjoyed the food and even had our lunch on the big and beautiful deck/patio of the restaurant.
We hiked up the trail to the El Mirador (lookout) and took another trail to the Cascades (waterfall). The trail to the waterfall is a little rugged and takes approx. 25 minutes to get to the water. We enjoyed birding on the hotel grounds and at the top of the El Mirador trail and saw many hummingbirds, Flame-colored Tanager and some Blue-gray Tanagers among many other species. I believe there is a trail called the Forest Trail and this trail is approx. 4 km long. You can enjoy a great cup of coffee and cake at the Coffee Shop. I purchased a couple of bags of coffee as souvenirs.

Room Tip: We stayed in cabin 5 and enjoyed the hammock and a beautiful sunrise.
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  • Stayed January 2014, travelled with friends
    • Value
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    • Sleep Quality
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    • Service
Helpful?
Thank youngmml
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris G, Director de Relaciones con Clientes at Finca Lerida, responded to this review, 10 February 2014
Dear Customer:
Greetings from Finca Lerida Coffee Plantation & Boutique Hotel.
We are glad that your stay with us was pleasant.
Thanks for share your comments, we allways appreciate our customer comment as we use it to improve our service even better.

Thanks again for Chosen us.
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Whitby, Canada
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 26 January 2014

On the flight to Boquete I saw that Finca Lerida was rated as number 12 of 21 best resorts in Panama..Fodors has a good review..I don't see it that way.

A small motel like resort, built first in 1958, the rooms are vintage but updated with marble. Having said that, my pedestal faucet went round with the lever..no Kleenex in the rooms, promised wake up calls did not happen and the old window rattled all night in the wind.
The dining room was woefully underequipped to handle our tour group.
Our first night there we tried the bar in the upper set of units...no American popular brands of beer and they had but two bottles of Panama Beer...a twenty dollar banknote sent the bartender scurrying to the restaurant for change and when the next customer asked for a milk based cocktail, he ran back down the hill for some leche...The dining room did not have enough room for us all so they pushed tables into the wall so that the middle folks had to get many others to stand so they could go to the bathroom. Lots of flowers but the hill to the rooms is murder...is it about 100 feet up vertically, from the reception? At that altitude, it is hard on your system....

I would not stay here again.

Room Tip: All rooms are motel like, built in 1958, with a recent upgrade to marble etc..
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  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jack H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GerentedeVentas F, Director de Relaciones con Clientes at Finca Lerida, responded to this review, 20 March 2014
Dear Gurs with the oportuest
I apologize that your stay didnt meet your expectations. Whilst the original hotel was built in 1858 all of our rooms have been completely renovated to modern standards to provide a higher level of comfort and relaxation. With reference to the walk from reception to our rooms we hope you understand that whilst other hotels in the area maybe on flatter land we are nestled on the side of a mountain to provide visitor with the opportunity to not only tour a working coffee plantation but also see remarkable views and animal life. As such we do have a set of stairs that provide a more convenient way for our guest to walk from reception area to the restaurant level.
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Bound Brook, New Jersey
Level 3 Contributor
16 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 January 2014

My friends and I stayed here during a short trip to Boquete. The finca itself was beautiful - we particularly enjoyed hiking the long trails in the back of the property. The staff was terrific and very helpful, and the coffee was OUTSTANDING - I had 3-4 cups a day! So fresh and flavorful. Great location for birdwatching as well.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank Brian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GerentedeVentas F, Director de Relaciones con Clientes at Finca Lerida, responded to this review, 20 March 2014
I am very glad you enjoyed the bird watching and coffee during your stay with us at Finca Lerida. We hope to see you again soon. We ll keep a fresh pot of coffee on for you
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Nanaimo, Canada
Level 6 Contributor
210 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 20 January 2014

I stayed a night. Doris the marketing person gave me an introduction to coffee processing and tasting and I really appreciate her time and information.

I was upgraded to a superior room. I paid $150 for the night. Considering the walk in rate for that room was $270 I got a very good deal. I appreciate the shuttle pickup from the airport but the employee decided to stop to fuel the car. Took 25 minutes. I was tired and it wasted my time and he could have fueled the car before picking me up.

The head chef makes a smoked tomato soup. his molecular cuisine trout with pumpkin dipping sauce very good.

Breakfast was a bit of a hit and miss affair as there were few guests and no buffet. Service was hit and miss with staff with no English (dining room).

Thanks Doris and the front desk staff for your warmth and hospitality. Also thanks to the driver for giving me a lift back into town when I left. Great place to stay for the experience of a working coffee farm. I look forward to your agriculture museum of coffee if it happens in the future!

Room Tip: price is the breaking point here. how much can you afford. not much sound proofing between rooms.
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  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sharon r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris G, Director de Relaciones con Clientes at Finca Lerida, responded to this review, 10 February 2014
Dear Guest:
Thanks for your comments .
In Finca Lerida appreciate all our customer comments and we take all comments and use them to improve our services.
Thanks again for share your comments and let us know how your experience with us was pleasant.
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Leuven, Belgium
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 January 2014

Today we had a magnificent coffee tour at Finca Lerida in Boquette. Rolando Vargas explained and showed us with great knowledge and passion the complicated but required steps to make top quality. If you want to make a coffee tour at Boquette, we recommend you to go to Finca Lerida and ask for Rolando.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HermanPaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doris G, Director de Relaciones con Clientes at Finca Lerida, responded to this review, 17 January 2014
Dear Customer:
We are glad that your experience in our Coffee Tour , was pleasant and educative.
Thanks for share your comments
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Finca Lerida

Property: Finca Lerida
Address: Alto Quiel, Boquete 0413, Panama
Region: Panama > Chiriqui Province > Boquete
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #2 of 11 Hotels in Boquete
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Finca Lerida 3*
Number of rooms: 21
Official Description (provided by the hotel):
Finca Lérida Coffee Plantation & Boutique Hotel, is the unique Boutique Hotel located inside a Coffee Plantation and surrounded by a National Park.Finca Lerida offer to our visitors 21 deluxe comfortable rooms, Coffee Shop, Restaurant, Bar, Banquets and Events.We are well known for our Coffee tours and Birding tours. In the new list of services Finca Lerida is ofering to the customers: Half Day Panoramic Tours, External Hiking Tours to Los Quetzales Trail, 4x4 Tour to Baru Volcano, Horseback riding and Hotsprings. ... more   less 
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