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“Horrible”

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Hotel City House Los Guayacanes
Ranked #3 of 5 Hotels in Chitre
ack92
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Horrible”
Reviewed 16 March 2011

Stay away, the worst ever!
Dirty rooms, the worst was the bathroom; moved the bed (to find an outlet) and did find
all kind of trash. BTW, the only outlet is the one for the TV.
AC did not keep room cool at all, please notice I did not say cold.
Loud music from the outdoor/terrace club, made it impossible to get some rest.
Children running all over the place and adults with loud music (from car stereos) partying at parking lot; called front desk about the noise issues and the clerk was less than helpful.
Male Front desk employee was rude and unpleasant, the female night clerk was nice.
Almost $600.00 for a 4 nights stay in a single room .... DUMP!

STAY AWAY!!!!!!!!!!!!

  • Stayed March 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Belllllisima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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43 reviews from our community

Traveller rating
    12
    11
    6
    8
    6
See reviews for
14
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7
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Washington DC, District of Columbia
Level Contributor
93 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 7 November 2008

This place is about as decent as you can find in Chitre. The open restaurant and pool is nice, the staff is helpful, but there was NO hot water for either days I was there... My friends did have hot water though so maybe it was just my bad luck.

  • Stayed April 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank ilovereb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Chitre hotels

San Diego, California
Level Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 23 March 2008

Hotel empty most of the five days we were there. Rooms were mediocre, pool was dirty and not open for three of the five days there. Breakfast when we ordered from the menu was excellent but when they had buffet, it was fairly poor. Dinner was mediocre the one night we ate there. This is not a resort!!!

Staff is very stiff and formal, almost unfriendly. This is the most un-Panamanian hotel I have stayed at in the 26 years I have been visiting Panama. The people did not share the normal friendliness and hospitality I receive in Panama, whether in the city or the interior. This is not a reflection on Chitre as the people we encountered were extremely friendly and we had a great time on the entire peninsula.

Then to top it off, they lost our reservation which was not a big deal since the hotel was empty but we had to fight with the hotel to get our deposit back since we paid fully when checking out. They promised that it was not charged but when we returned to the US, there it was.

The Hotel Versailles a much better offer with friendly people and a better restaurant. Hotel Rex had a good restaurant too!

  • Liked — location
  • Disliked — staff unfriendliness except maid
  • Stayed December 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank TR-SoCal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Illinois
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 April 2007

Our family recently stayed here. Rooms were blah and not very clean. The bathroom really needed some updating. The staff was not very friendly nor helpful. The breakfasts were good, but the chicken we had for dinner was questionable. We did not think that this hotel was worth the 4 star rating. We have stayed in many hotels in Panama and we'll skip this one next time.

  • Liked — nothing
  • Disliked — rooms not clean....far from the beach
  • Stayed April 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank bigmarsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel City House Los Guayacanes

Property: Hotel City House Los Guayacanes
Address: Via Circunvalacion, Chitre 0601, Panama (Formerly Hotel Celuisma Los Guayacanes)
Region: Panama > Herrera Province > Chitre
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #3 of 5 Hotels in Chitre
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel City House Los Guayacanes 3*
Number of rooms: 72
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