I was planning to stay here at the hotel for 2 nights. Maybe more if I was going to stay in Chitre longer. I checked in and paid and when I arrived to the room there were two very small beds. I guess I assumed I would get a double or queen bed as I was only one person. Or they would have said the room had two beds. I went back down to front desk and asked for a room with a double bed and was told there were none available. I wish the manger would have let me know this before I checked it. I am not a big guy (6 foot, 200 pounds) but these beds were tiny. The second day I was going to ask for a room with a double bed.
My friend comes to visit me at the the hotel and is told by the lady at the front desk that she is not allowed to come to my room. They have a no guests policy that is not mentioned at check in or displayed in the lobby. Apparently I am suppose to know that somehow. The lady at the front desk was very rude about it according to my friend. I was not there. When I got back to the hotel the lady at the front desk called me over loudly and would not unlock the door to the rooms till I went over. She was rude about it to me as well.
The next morning I decided that I was not going to spend another night in the hotel. I went down to the front desk to get my money back as I prepaid. The owner said that I was being rude when I said I would post what had happened on the internet. I told her I was just unhappy and not satisfied with the hotel and was going to post the truth. I told her they should have posted signs saying no guests. SHe really did not seem to care. I asked why guests were not allowed to visit and the only quasi answer I was given was that they are not a motel. I do not know what that means.
Then another guy came wearing street clothes and a baseball cap. He started to be a translator for us. That was helpful. The manager then wanted me to sign a receipt, I wanted to read it first but the guy said to call the police because I would not sign. He then demanded to see my passport and I told him I did not have to show him my passport. He said to call the police again. I told him I do not know who you are, he was in the lobby and not behind the desk and no name tag. As it turns out he was the husband of the owner/manager I had been dealing with. It would have been nice if he would have identified himself as such before making demands.
This all could have been avoided with the hotel displaying in the lobby their "no guests policy" or informing me at check in.
In March, I was going to stay here and even checked in but left after an hour as my room did not have wifi even though I was told the rooms have wifi. I gave the hotel another chance because they actually do have wifi and it worked great. But that was a mistake. I should have never given the hotel another chance after this misled me once.
I advise everyone to stay here if they want. But be warned from what I have said above.
Chitre is a great place to visit and I hope you enjoy it.
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