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“Good setting. Restaurant service could be better.”
4 of 5 bubbles Review of Gran Hotel Azuero

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Gran Hotel Azuero
Ranked #2 of 5 Hotels in Chitre
Certificate of Excellence
Miami, Florida
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Good setting. Restaurant service could be better.”
4 of 5 bubbles Reviewed 28 November 2011

The atmosphere is very appealing. For a long time The City of Chitre was waiting for a place like this. The restaurant in the area by the pool was created to have a good time given the effort to keep the gardens manicured and the lighting of the place in an appropriate tone. But these advantages are overshadowed by some details impossible to ignore and very easy to correct: a) The noise from the adjacent bar and b) The lack of attention of those who served the food. The waiting time between dishes and drinks when ordered were too long.
The courtesy of those working in this hotel are good, the price of dinner and drinks are appropriate.
Hopefully these small errors will be corrected and this place turns out to be more in line with its pleasant structure.
Thank you.

  • Stayed March 2011, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Miami_Gio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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121 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Miami, Florida
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 23 November 2011

Great value, service, staff is great and good food in the hotel restaurant. Modern hotel in the town of Chitre.

Room Tip: Ask for room away from the club located on 1st level. So, when the party starts you don't hear t...
See more room tips
  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NR13602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chitre, Panama
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 29 October 2011

do not eat here if you eat to enjoy food. the food was bland, boring and raw. personnel were very kind, helpful and great workers. however servers do not have a background in serving in english which could make some orders interesting. hopefully the cooks will be trained.

  • Stayed October 2011, travelled as a couple
    • Value
    • Service
Helpful?
1 Thank futgabby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huntington Beach, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 8 September 2011

We had reservation with another hotel in Chitre, I don't want to name it, it had very bad reviews already, my husband went to the reception area and said lets get another hotel. With amazing luck we found hotel Azuero! Little gem in this town. Looks like they just finished building it, has very nice pool (kid's pool, jacuzzi). Restaurant is amazing, have to try their food even if your not staying here! Most of the staff speaks english and everybody is really helpful, understanding and nice. Have an on-site car rental company, although the rent-a-car company didn't have anything available for us, service was excellent and they found a car for us at another location. Rooms smell nice, not moldy or old, clean beds and bathrooms. Have plenty of hangers in wooden closets with built-in safe. I am very pleased with everything so far and its affordable, too! I would advise everyone to make reservation ahead, because I'm sure this place will be the best hotel in Chitre!

  • Stayed September 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank meli444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose, Costa Rica
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed 27 July 2011

Here are some observations:

1. They give each couple one breakfast ticket causing chaos if not dining together.

2. The check-in guy refused to honor the pensionado discount that they are required to give by law. He said the rate was already so good.

3. For some mysterious reason they close the pool at 6 PM. Completely unacceptable of course.

4. Internet was down for over 1 hour in the first 12 hours of stay.

Not what should be expected from the most expensive hotel in town.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank eddie45678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
961 reviews
405 hotel reviews
common_n_hotel_reviews_1bd8 626 helpful votes
2 of 5 bubbles Reviewed 16 January 2011

We were going to the Versailles which was listed as the best hotel in town, this one is right next door and it looked so nice we stayed. Everything was fine except by 11PM children were still screaming and playing in the pool. I called the front office and asked at what time the pool was going to closes and he said "soon". The noise was still going on the pool when the bar next door started blaring music until about 4 AM when a pack of dogs right outside the hotel and our window, stared barking for hours. We also called the front to see if they could scare the dogs away we no results. We paid $115.00 for this and a really cheap breakfast.

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Starviagera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gran Hotel Azuero

Property: Gran Hotel Azuero
Address: Paseo Enrique Geenzier | Frente a Los Cines, Chitre 0601, Panama
Region: Panama > Herrera Province > Chitre
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Chitre
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Gran Hotel Azuero 3.5*
Number of rooms: 108
Official Description (provided by the hotel):
GRan hotel Azuero ubicado en la entrada de la ciudad de Chitre cuenta con 108 habitaciones equipada con aire acondicionado tv portacle,room services, agua caliente, caja de seguridad, elevador , internet inalambrico en todas sus instaciones cuenta ademas con restaurante y bar area de piscina, gymnacio, salon de belleza, 5 salones para eventos,amplios estaciones gratis, recepcion y seguridad las 24 hora del dia. ... more   less 
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