The customer service at this hotel was the worst I have had in my 6 years in Panama. The staff was clearly not happy to be of help to us. We waited a long time for simple food. When the food came we waited an additional 10 minutes for the cutlery and the drinks; drinks that had been ordered 35 minutes previously.
I will never go back nor will I recommend this hotel. This is unfortunate as there is tremendous potential for this property if a change of management occurred as well as a staff training program.
- Official Description (provided by the hotel):
- Located on the shores of Lake Gatún surrounded by lush, tropical vegetation, in the city of Colón (Panama), and a short distance from the Free Trade Zone, the Gatún locks, la Granja, the ruins of San Lorenzo and the beaches, the Meliá Panamá Canal is the best option for discovering Panamá, thanks to its beautiful natural surroundings, its comfortable and complete facilities and the quality of its services. The Meliá Panamá Canal is the perfect setting for living exciting adventure tours, ecotourism, bike rides, canopy and eco walks and hiking so you can admire the exquisite flora and fauna of this unique and idyllic corner of the world. ... more less
- Reservation Options:
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- Also Known As:
- Melia Panama Canal Hotel Colon
- Melia Hotel Panama Canal
- Melia Hotel Colon
- Melia Panama Canal Colon