Never wrote a bad review before, but this one was needed. We were charged for a reseration we did not make. When we went to the hotel to explain the issue, we were treated very nicely by the staff, but they could not make the decision to credit our card for their mistake, it had to handled by someone further up the chain. When the decision was finally communicated to us several days later, after daily follow ups on my part, we were told that we booked a reservation for the month prior to our arrival in the Panama (coincidentally the reseration that their clerk booked us for was the day following our call to book a room for the upcoming month).
Needless to say we were unhappy - if we are ever in David in the future, we would sleep in our car rather subject ourselves to their customer service.
Go somewhere else.
- Official Description (provided by the hotel):
- Hotel Nacional is located in the heart of David´s banking and commercial Center, Capital of Chiriqui Province completely remodeled. Its surroundings are great to spend a good vacation with your family, also to plan the business meetings, weddings, seminars, etc.Our comfortable rooms, Jr. Suites, Pool–Side, Master Suites, are mostly furnished with two double beds, and some are equipped with king or queen sizes.There are 3 restaurants on property: the Coffee Shop serving breakfast, lunch and dinner, and the daily exquisite lunch-buffet, the Italian–Pizza Restaurant offers “A la carte” all day from lunch to dinner, furthermore the Gazebo, located in the small Tropical Garden, the room transforms every night to a Barbecue Restaurant with a salad-bar.For your evening activities the hotel offers “Multicinema” with 6 theater, plus Las Vegas style Casino open 24 hours.Gran Hotel Nacional, “More than a Tradition, a Chiriqui Heritage”. ... more less
- Reservation Options:
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- Also Known As:
- Gran Hotel David