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“The best option”

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Melanesian Hotel and Apartments
Ranked #5 of 6 Hotels in Lae
Melbourne, Australia
Level Contributor
198 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
“The best option”
Reviewed 26 May 2013

The best option in Lae the rooms are some what old and a little run down but nothing a lick of paint could not fix but they are clean and the service by the staff is very good.The pool area is great and the food in the restaurant is excellent.Also security is excellent as Lae can be a very dangerous place.There are no TAXIs in Lae and it can be rather difficult to get about.To hire a car is very very expensive.The rooms are expensive but there is no option and PNG is expensive. .

Room Tip: be vey careful getting about as Lae can rather dangerous place.Do not go out at night.
See more room tips
  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank navyfenton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoralSeaHotels, Group Sales & Marketing Manager at Melanesian Hotel and Apartments, responded to this review, 1 July 2015
Dear Navyfenton,

Thank you for taking time to provice feedback regarding your stay at the Melanesian Hotel. We provide ourselves on providing good service, cleanliness, a safe environment for staff and guests and great food.

We look forward to the opportunity to welcome you back.

Regards

Melanesian Hotel Management & Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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27 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Sydney, Australia
Level Contributor
71 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 23 March 2013

The 'Melo' is better value than her competitor around the corner. Though the rooms are relatively basic for the price, beggars can't be choosers in PNG. The pool area is very nice and the food in the restaurant isn't bad. Whilst I felt the hotel was quite secure my female colleagues tell me it doubles as a 'hotspot' - so single females may want to be aware.

Room Tip: Rooms with a view of the Huon Gulf are a long way from the lobby and don't always have phones (n...
See more room tips
  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank thekeystotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoralSeaHotels, Group Sales & Marketing Manager at Melanesian Hotel and Apartments, responded to this review, 1 July 2015
Dear thekeytotravel,

We appreciate you taking time to provide feedback on your stay at the Melanesian Hotel. We pride ourselves on providing comfortable and secure accommodation, offering friendly service.
Our chef uses fresh local ingredients in all meals.

We hope welcome you back in the near future.

Regards

Melanesian Hotel Management & Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gosford, Australia
Level Contributor
159 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 13 January 2013 via mobile

Not a bad hotel. The staff were the standout here. They were so helpful and friendly. The downside was maintenance in the room for me. In three nights they still couldn't fix the airconditioner. Food was nice and reasonably priced for PNG.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank The67Yak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoralSeaHotels, Group Sales & Marketing Manager at Melanesian Hotel and Apartments, responded to this review, 1 July 2015
Dear the67Yak,

Thank you for taking time to provide feedback on your stay at the Melanesian Hotel, it is such feedback that allows us to improve our standards and service levels. I apologise for the inconvenice caused with maintenance not attending to the air coniditioning issue.

Thank you for the feedback regarding our team, we pride ourselves on providing friendly and professional service.

We hope to have the opportunity to welcome you back.

Melanesian Hotel Mangement & Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Muscat, Oman
Level Contributor
82 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 5 October 2012 via mobile

This was my second time in this hotel. Probably this is best bet in town.
Highly secured place hence one feels at home here. The security dog armed escort service has their office in the hotel premises.
Location is a plus point as one can reach business district in no time.
Restaurent is a big question mark as it will be difficult to get some indian stuff, last time round they had one ozzie chef who knew some indian curry dishes.
Airport to hotel journey could be bit tiring as it may take more than an hour.
Room tarriffs will bleed you but that is what everybody does in PNG

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank hrbilgi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoralSeaHotels, Group Sales & Marketing Manager at Melanesian Hotel and Apartments, responded to this review, 1 July 2015
Dear hrbilgi,

Thank you for your feedback with regard to your stay at the Melanesian Hotel. We pride ourselves on providing comfortable and secure accommodation.

Our chefs use local fresh ingredients to to create meals in the restaurant.

We hope to welcome you back to the Melanesian Hotel.

Regards

Melanesian Hotel Management & Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 17 May 2010

Initial impression is that it is a bit down market and the rooms a bit basic, but we ended up staying 3 nights and getting quite comfortable there. It is walking distance to the higher priced Lae International so you can save money but still go upmarket for lunch! The staff were friendly without being overly helpful. The rooms were clean but they could help with the first impression by polishing up the lobby a bit. The best bits were the 'cocktail of the day' which had about 5 shots of alcohol in it for about $8 - we were wobbly after one! And the hairdresser - brand new just opened outside the lobby - very stylish and best head massage ever.

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Nag088
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoralSeaHotels, Group Sales & Marketing Manager at Melanesian Hotel and Apartments, responded to this review, 1 July 2015
Dear Nag088,

Thank you for the feedback regarding your stay at the Melanesian Hotel. We are glad you enjoyed your stay with us.

It is always a pleasure to hear that guests enjoy the service provided by our team.

We hope to welcome you back in the future.

Regards

Melanesian Hotel Management & Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Melanesian Hotel and Apartments

Property: Melanesian Hotel and Apartments
Address: Second Street, Lae 411, Papua New Guinea (Formerly Quality Hotel)
Region: Papua New Guinea > Momase Region > Lae
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #5 of 6 Hotels in Lae
Price Range (Based on Average Rates): £
Hotel Class:3 star — Melanesian Hotel and Apartments 3*
Number of rooms: 65
Official Description (provided by the hotel):
The Melanesian Hotel is an iconic hotel in the city of Lae, it is the kind of place where you feel right at home from the moment you arrive. Centrally located, the Melanesian is the perfect place to Meet, Stay and Play, providing easy access to the city centre, clean and comfortable rooms with views of the harbour and regarded as Lae’s Hotspot when it comes to entertainment. Relax poolside amidst lush tropical gardens, at the Melanesian Hotel, commonly referred to as the ‘Melo’ we are renowned for are friendly staff and excellent service. Salamaua Restaurant & Bar is open daily from 6.00am, serving breakfast, lunch & diner. Of an evening, enjoy the option of themed buffet or select an eticing dish from our A la Carte Menu, featuring Hot Rocks. When it comes to meetings, events and functions, the Melanesian Hotel has a fully equipped Conference Centre with the capacity to host up to 250 people. Our friendly team are here to assist with all aspects of your event, the Business Centre open daily with facsimile, photocopier and Internet access are bonuses that will ensure your meeting, conference or event is a success. ... more   less 
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