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“Friendly Staff, Comfortable rooms”
Review of Intiotel Chiclayo

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Intiotel Chiclayo
Ranked #3 of 38 Hotels in Chiclayo
Certificate of Excellence
Reviewed 9 March 2014

The staff at the hotel were very friendly and helpful; especially Joanna and Paty at the front desk. The price is a little high for Peru, but the hotel is comfortable and safe with a parking lot connected to the lobby. Also the price of the room includes a breakfast buffet.

  • Stayed: February 2014, travelled with family
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1  Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intiotel-Chiclayo, Gerente at Intiotel Chiclayo, responded to this reviewResponded 11 March 2014

Dear Guest
We are so glad that you have been felt so satisfied about our services, Joanna and Patty appreciate your congrats. Intiotel hope that for your next visit you choose us and feel like at home.

Greetings.
Max Alarco R.
CEO

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18 - 24 of 201 reviews

Reviewed 17 November 2013

The staff at Intiotel are great, and provide the kind of service and attention that you'd expect at a 4 or 5 star hotel. Our room was a good size, with a comfortable bed, and there were plenty of extra towels and a hairdryer (and toiletries) in the bathroom. The furnishings were perhaps a bit tired and it would be better if heavier drapes were used to cut down on ambient light, however the room was spotlessly clean. The breakfast buffet was also good, and the other meal we had there was okay (but not great). The hotel is safe and well located (within walking distance of the main square).

Room Tip: The noise from the road was pretty bad from the 4th floor room we had (which faced the road). While...
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  • Stayed: November 2013, travelled as a couple
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1  Thank TazzieDevils
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intiotel-Chiclayo, Gerente at Intiotel Chiclayo, responded to this reviewResponded 20 November 2013

Dear Guest:

We are grateful for your words, we always try to make each of our guests feel very pampered. We're making improvements to our rooms and we hope to benefit our guests.
Thanks for your time.

Max Alarco
CEO

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Reviewed 10 October 2013

This is a small hotel with very clean and nice rooms, good beds, and doubled pane windows to help with the noise. It has all the needed amenities included in the price. The staff was very nice and helpful.

  • Stayed: September 2013, travelled with family
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1  Thank lucyterry60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intiotel-Chiclayo, Gerente at Intiotel Chiclayo, responded to this reviewResponded 22 October 2013

Dear client:
We are grateful for your comment that motivates us to keep working and improving every day to provide a better service. By the way, we will continue to train our staff to keep a personalized service that makes you feel at home.
Thanks for your time; we hope to see you soon.
Max Alarco
Manager

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Reviewed 30 May 2013

Very nice and safe hotel. It is clean and the staff are very friendly and helpful. Whenever something was needed it was brought to the room immediately. Although my room was on the street side, it was still relatively quiet. The breakfast was very good with a wide variety of breads and fruits. The front staff helped to arrange for local tours, such as Sipan. The room price was very acceptable and the hotel is located within walking distance of the main plaza. If I am in Chiclayo again, this would be on my hotel list.

  • Stayed: April 2013, travelled solo
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1  Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intiotel-Chiclayo, Gerente at Intiotel Chiclayo, responded to this reviewResponded 20 November 2013

Dear Guest:
Thank you very much for your comments, please be assured that we will continue working to provide good service.
Max Alarco
CEO

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Reviewed 14 April 2012

We were pleasantly surprised when we arrived at the Inti Inn, it had a very smart reception and the staff were very friendly and helpful. Sadly the room decor was a little tired (needed a bit of a paint), but bed was comfortable and the bathroom was standard/fine.

This was the first hotel we had received a welcome drink in, since we started our trip to South America, and it was probably the best Pisco Sour that we had (lots of bite).

Very centrally located, a short walk from the main square.

  • Stayed: April 2012, travelled as a couple
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1  Thank originalgroucho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intiotel-Chiclayo, Gerente at Intiotel Chiclayo, responded to this reviewResponded 4 April 2013
Google Translation

Estimado huésped:

Muy agradecidos por sus comentarios, siempre es bueno saber la opinión de quienes nos visitan, deseaba comentarles que hemos realizado mejoras en nuestra habitaciones, pasillos y nuestro desayuno buffet que es mucho mas variado.
Quedamos atentos a sus comentarios.
Gracias por su tiempo

Max Alarco R.
Gerente

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Reviewed 26 October 2011

Luciana Cristobal was fabulous at helping me get my forgotten, left behind reader glasses-returned to me overnight to Lima. The hotel a sweet three star, with FIVE star customer service. Well located, included breakfast buffet and coffee as much as one needs, welcome drink too.

  • Stayed: October 2011
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Thank Maggie_Oakshot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2011

I paid 132 soles for a single room but when I was checking in someone else was checking out and I saw he paid 120 soles for his single room. I asked them if I could also pay that amount and they said no so I just paid 132 but later when I went to ask reception something I saw another receipt and that person had just paid 100 soles. After that I felt I was being overcharged compared to locals and also the room was a bit dreary and I don't feel it was worth 132 soles so I changed hotels. But before checking out I asked them if they would reduce my rate and they said no. They preferred to lose a paying customer rather than give me the discount that they were giving to other people.

  • Stayed: September 2011, travelled solo
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8  Thank toantarticaandbeyond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Intiotel Chiclayo

Address: Av. Luis Gonzales 622, Chiclayo, Peru
Region: Peru > Lambayeque Region > Chiclayo
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 38 Hotels in Chiclayo
Price Range: £24 - £35 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Intiotel Chiclayo 3*
Number of rooms: 59
Official Description (provided by the hotel):
3 Star Hotel, renowned for its warmth and personal attention to each and every one of our visitors . Located just minutes from the airport of Chiclayo and five blocks from downtown . Ease of transfer to any of the various tourist destinations . " Your comfort is our commitment " ... more   less 
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