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“Excellent restaurant and good service”

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LP Los Portales Hotel Chiclayo
Ranked #4 of 38 Hotels in Chiclayo
Certificate of Excellence
London UK
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Excellent restaurant and good service”
4 of 5 bubbles Reviewed 12 June 2014

Firstly we came to see The Lord of Sipan exhibition in Lambayeque which was fantastic. I have a limited concentration span but found the museum well laid out and the displays very interesting. We went on to Tucume which was well worth it. We chose to stay in Chiclayo as it seems to be the transport hub. On to the Hotel: The room was simple but had a safe and overall was decent. I had asked for a quiet room and was happy that they provided one. The receptionists and doorman were polite and helpful. Restaurant food was excellent as was the breakfast. Location conveniently close to Plaza de Armas and bus depots. They picked us up from the airport at no additional cost. I would stay here again. There is no pool or spa

Room Tip: The hotel is on a busy road so if you want quiet ask foe a room at the back. No view but quiet
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KitLondonUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriel333, Gerente at LP Los Portales Hotel Chiclayo, responded to this review, 13 June 2014
Dear Guest, we are pleased that your stay with us has been nice. We strive to make our rooms have everything you need for peace of mind and joy.
Our restaurant is maintained with the requirements of the country and the international market, offering their best dishes with the best choice.
We hope you come back soon to offer you new and better services, which are always updated to meet every need.

Many Greetings

Gabriel Soldevilla Montes de Oca
Manager LP Hotel Chiclayo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

204 reviews from our community

Traveller rating
    99
    75
    26
    3
    1
See reviews for
30
41
17
89
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Canada
Level Contributor
69 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed 23 May 2014

This is a boutique size hotel. Rooms indicate a recemt reno. Bathroom large. No carpets on room. Which
is the way a lot of hotels are going now! You can see if floor is clean. Comfortable bed and AC.
Part of a tour and staff was attentive amd prompt.
Dinner ok and breakfast adequate. Grocery store 2 blocks away if you need anything.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mathladyca49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriel333, Gerente at LP Los Portales Hotel Chiclayo, responded to this review, 24 May 2014
Google Translation
Gracias por sus palabras. Usted siempre encontrará en nuestro hotel todo lo necesario para disfrutar de la mejor estadía y relax. Tanto nuestra estructura como nuestra ubicación han sido pensadas para presentarle la mejor opción hotelera.
Contamos con el mejor soporte humano, que garantiza un servicio por encima de sus expectativas laborales y para su mayor comodidad.

Muchas gracias por sus comentarios y muchos saludos

Gabriel Soldevilla Montes de Oca
Gerente LP Hotel Chiclayo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lima, Peru
1 review
5 of 5 bubbles Reviewed 24 February 2014

I just had to spend to a couple of days in Chiclayo City for business and was quite impressed by the quality of service and friendliness from the staff. It is a quite comfortable hotel, placed nicely in the city with great food and excellent enviroment.
I would recommend anyone just passing by Chiclayo or for a long period, to stay at the LP Portales Chiclayo.
Best Regards
Edwin Chau

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Edwin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriel333, Gerente at LP Los Portales Hotel Chiclayo, responded to this review, 25 February 2014
Google Translation
Agradecemos mucho su comentario y nos agrada saber que su estadía en nuestro hotel y nuestra ciudad lo dejaron satisfecho. Esperamos que siempre pueda encontrar esa comodidad en cada uno de nuestros hoteles LP, ya que cada uno trabaja parejo para que usted y su familia encuentren ese lugar ideal lejos de casa, sea cual sea la ocasión.
Muchísimas gracias por sus palabras y nuestros mejores parabienes para usted y sus seres queridos.

Un gran abrazo

Gabriel Soldevilla
Gerente LP Los Portales Hoteles Chiclayo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington
Level Contributor
211 reviews
177 hotel reviews
common_n_hotel_reviews_1bd8 264 helpful votes
4 of 5 bubbles Reviewed 18 February 2014

I stayed for two delightful nights at the Los Portales Hotel in downtown Chiclayo. The hotel is located in a very busy area on a very busy street, but fortunately I was able to snag a quiet room that did not face it.

My room, located on the 5th floor, was very clean throughout. It was furnished with a very comfortable double bed, a nice writing desk and quite hard chair, a flat screen TV with zillions of channels, and a clever wooden rack to hang my jacket. I liked the spaciousness of the room and marveled at its sparkling cleanliness.

The bathroom had no bathtub, but it did have an excellent shower, commode and sink with plenty of counter space to spread out my toiletries. I liked the fluffy, clean towels and the wonderful complimentary shampoo.

I have breakfast and dinner at this hotel; both were excellent with equally excellent service. The hotel’s pisco sour is to die for! Unlimited Internet (WiFi) was free and functioned very well. This was a wonderful hotel to spend two nights!

Room Tip: Be sure to snag a room NOT overlooking the street if you value a quiet, restful sleep.
See more room tips
  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cyclopath43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriel333, Gerente at LP Los Portales Hotel Chiclayo, responded to this review, 20 February 2014
Greetings my dear guest.
We are pleased to know that you enjoyed very much the two nights you spent in our hotel. We work hard to ensure that our services are the best.
Our staff strives daily to clean our house, and we try to keep it spotless so our visitors can feel safely.
Thank you very much for your feedback
Many Greetings

Gabriel Soldevilla
Manager LP Hoteles Chiclayo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gerringong, Australia
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 30 June 2013

We stayed 2 nights here, found the hotel basic but clean & the room a good size. We ate one night in the restaurant, the food very nice, especially the creviche. Pisco sours also very good. The hotel is within walking distance of a shopping mall, with entertainment, & many food options.

  • Stayed June 2013, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Robyn55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angie P, Gerente at LP Los Portales Hotel Chiclayo, responded to this review, 1 July 2013
Dear Guest:

Thank you very much for the comment about the service in LP Los Portales Chiclayo.
We hope to have you again very soon with us.

Best regards,

Angie Passalacqua W.
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Port, Florida, United States
1 review
5 of 5 bubbles Reviewed 13 June 2013

A very nice clean hotel at an affordable price.
Los Portales shuttle picked me up at airport and that was terrific.
The friendly staff greeted me and was I so appreciative of the bilingual
young lady who helped me
check in and answer questions on my first trip to Peru.
Everyone was so helpful and polite.
Will definitely return.
Within walking distance of the central business district. !!
Thanks from Florida USA

  • Stayed February 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angie P, Gerente at LP Los Portales Hotel Chiclayo, responded to this review, 17 June 2013
Dear Guest:

Thank you for staying with us and for dedicating a time for writing a comment about our hotel.

We hope to have you again at Los Portales Chiclayo Hotel.

Best Regards,

Angie Passalacqua W.
Hotel Manager - LP Chiclayo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, SP
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 9 April 2013

After I made my reservation by internet, with the credicard, and received one confirmation email. I arrived at the hotel and it was told to me that the reservation had not arrived to them. So I could not stay at the hotel more than one night. Of course there was one conference at the hotel the next day. Too dishonest for me. After 10 hours traveling, arrive the hotel and they had canceled the reservation was too much.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andrepos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angie P, Gerente at LP Los Portales Hotel Chiclayo, responded to this review, 15 April 2013
Google Translation
Estimado Huésped:

Agradecemos su comentario en el Tripadvisor de LP Los Portales Chiclayo, lamentamos que su estadía no haya sido la esperada porque la reserva que realizó por internet no se encontró registrada dentro de nuestro sistema y no pudimos ofrecerle el servicio que se merecía por no tener la disponibilidad de habitaciones para esa fecha.

Sabemos que nuestro personal le brindo las facilidades en estos casos imprevistos y esperamos en un futuro próximo, nos pueda brindar la oportunidad para pueda comprobar las facilidades y servicio con que cuenta LP Los Portales Chiclayo, lo saluda.

Muy cordialmente,

Angie Passalacqua W.
Gerente de Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about LP Los Portales Hotel Chiclayo

Property: LP Los Portales Hotel Chiclayo
Address: Av. Saenz Pena 396, Chiclayo 14000, Peru
Region: Peru > Lambayeque Region > Chiclayo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #4 of 38 Hotels in Chiclayo
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — LP Los Portales Hotel Chiclayo 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
Discover a contemporary hotel in Chiclayo, Peru equally suited for relaxing business and leisure trips. Situated on one of the main avenues of the city, a few blocks from the Plaza de Armas (town square) and only three minutes from the airport, LP Chiclayo Hotel is the essence of urban comfort and luxury. Enjoy an engaging blend of stylish design, modern amenities and warm hospitality at a hotel dedicated to delivering the perfect guest experience. With its dynamic location in the center of the financial district, our 40 room and suite accommodations offer effortless access to the best Chiclayo has to offer. Inside, a true downtown retreat awaits, with modern style and VIP service laying the groundwork for an exceptional corporate trip, family holiday or weekend getaway. Step outside our doors, and the city is yours to explore. With a few simple prompts from our helpful reception staff, a short stroll takes you a few blocks to the heart of the Main Square. We look forward to welcoming you to one of the best hotels in Chiclayo, Peru. ... more   less 
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