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Refugio Amazonas
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      Reviews (877)
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      All reviewsrainforest expeditionsopen wallthe rivertree climbingharpy eagletambopata research centrehour boat rideclay lickfarm visitwrapped in banana leafopen airamazing experiencemosquito netbeautiful lodgehot waterserved buffet stylefood was great
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      517 - 522 of 877 reviews
      Reviewed 17 October 2013

      The Refugio is a nice lodge with excellent service. The guides were extremely knowledgable and could explain and highlight many interesting thinghs about the location. The transfers were well organised and seamless.

      However, for us there didn't seem to be the wildlife that we expected either mammal or otherwise.

      One day we spent several hours visiting the lake and the only real thing of interest we saw were some bats on a tree. Another day we spent several hours visiting a mammal clay lick and the only thing we saw was one wild turkey. We climbed the canpoy tower another morning and although it was a nice view, we didn't see anything bar a few butterflies. When we visited the McCaw clay lick we did at least see some McCaws but they were at a considerable distance and never came down to the lick.

      Things we did see:
      We did see the Caimans at night, big water rats on the transfer in, a brief glimpse of a couple of Tamarind monkeys, a tree frog, tarantulas and cicada (grasshopper).

      If you temper your expectations of the wildlife you might expect to see and enjoy more of the narrative provided by the excellent guides then you might really enjoy the experience. However, if you expect to see more you may be somewhat disappointed as we were.

      We spent several hours in transfers, took Malaria tablets and had a yellow fever vaccinations as well as spending extra on binoculars clothing etc. In retrospect if I had the time again I would have extended my trip to visist Colca Canyon or somewhere instead as the extra effort and cost did not warrant our expections of the experience.

      Many reviews have lauded the quality of the food but we were not particularly impressed with this.
      We found it was often luke warm, that there was a very limited choice and that it quickly ran out if you were not quick in the queue. My wife also got sick here.

      I recommend bringing your own shampoo. When we were there it was extremely hot and humid and you will certainly want to shower often. We ran out of shampoo by the second morning and despite asking never received any more.

      In summary it's a nice place with excellent guides and service from the staff; however make sure weigh up the cost and effort involved in getting here with your expectations.

      • Stayed: September 2013, travelled as a couple
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      1  Thank GrayNotts
      This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
      RainforestExp, Owner at Refugio Amazonas, responded to this reviewResponded 7 November 2013

      Thanks for your review. We are really sorry that the rainforest trip didnt meet your expectation.
      The Amazon is not a consistent wildlife destination. Some weeks are great, others not so much. We do try to temper wildlife expectations with this chart http://www.perunature.com/rainforest-expeditions-wildlife-sightings.html based on last years wildlife sightings. Please let me know if you think that does the job, or what we can do to improve it.

      Regarding the food, again, despite being 20 years in the business, we still mess this up on occasion, and we apologize. We try to temper expectations for food choice by offering a fairly complete list of our menu here: http://www.perunature.com/peruvian-recipes.html. Because Peru is such a great food destination, we literally describe our meals as "self serve 3 course meals" and stay away from words such as gourmet.

      Finally running out of food, is an issue of logistics, more than an issue of budget. Were trying to solve this with an automatic purchase order generator and are testing and fining it. It would be of great help it if we could get in touch with you personally so we can understand what date you were there and we can fine tune the problem and also try to figure out why you got sick. My email is kurthollef at gmail.com

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 8 October 2013

      Coming back from an early morning jungle adventure, lying on the bed, listening to the sounds of jungle life, half asleep, half adream. That's what I think of when life seems difficult back at home. The lodge fits perfectly into the environment, the staff are friendly and attentive, food is fine, and drinks are cold. it's not easy to get to, but that's all part of the adventure - arriving by river in the dark wasn't the plan but it all added to the excitement. We captured (on camera) tarantula, piranha, bullet ants: but probably just as well our son didn't see whatever animal came into his room and nibbled away at the apple carelessly left out overnight. The jungle and hotel was still his highlight of the whole Peru trip.

      • Stayed: August 2013, travelled with family
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      Review collected in partnership with this hotel
      Thank Graeme B
      This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
      Reviewed 7 October 2013

      Our trip to Refugio Amazonas kick started our three week visit to Peru. It is a brilliantly organised lodge and Miguel and his staff keep it ticking over like clockwork. The food was excellent and plenty of it, the accommodation was very good (albeit a bit unreliable with hot water) and the general layout and amenities really helped the social side of what time we had to spare. Everything seems to have been thought of and the guides (Erick and Enzo for our group) were excellent. It was a shame to leave after only three nights but we had to move on. The Refugio Amazonas can be recommended.

      • Stayed: August 2013, travelled as a couple
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      Review collected in partnership with this hotel
      Thank PompeyDave2013
      This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
      RainforestExp, Manager at Refugio Amazonas, responded to this reviewResponded 11 October 2013

      Thanks for your review of Refugio Amazonas. We are sorry that your room had some problems with the hot water service, we are improving the hot water service in our lodge. In hot days a cold water shower can be also quite refreshing :)

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 7 October 2013

      This is the most beautiful relaxing resort! The staff is incredibly kind and helpful. Throughout the stay you are taken on fun adventures including bird watching, hiking, canoe rides, educational trail walks. Upon returning you are always greeted with a smile, snacks and a drink. The buildings themselves are beautiful with one wall removed so the relaxing sounds of nature are always present. The staff is top notch. Very kind, helpful and knowledgeable. Willing to help in any way needed. Always excited to help us learn the local culture. Worst part about the resort is that i had to leave. Was far beyond expectations. I will definitely be back!

      Room Tip: Some rooms do not have a hammock. Ask staff to put you in a room with one. :)
      • Stayed: August 2013, travelled with friends
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      Review collected in partnership with this hotel
      1  Thank Jamie A
      This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
      Reviewed 7 October 2013

      Would recommend this place to anyone. We had a fantastic time, our guide was excellent with probably the best excursion being the Macaws. The service was great and all round a very enjoyable experience in the jungle.

      • Stayed: September 2013, travelled as a couple
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      Review collected in partnership with this hotel
      Thank Roger W
      This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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