The hotel has large rooms with a great view of the lake and the city of Puno. Our room was spacious with two comfortable beds. The bathroom had heated floor tiles, a really nice touch. It was the only hotel on our trip that did not provide two free bottles of water next to the sink. Water and other drinks were in the small refrigerator at cost.
The decor is stark. What a shame in a country with so many beautiful textiles and crafts! Look out the back windows in the hallway. Maybe you can spot the two chinchillas living on the rocks.
Dinner was tasty and the two free welcome drinks of Pisco sour were really welcome.
On our second day, the hotel had about 150 guests, mainly from tour groups. As a result, the breakfast buffet was totally overwhelmed. The staff struggled to provide cups and glasses, never mind the actual food. Obviously, the breakfast manager had not anticipated the need to feed that many people at the same time. I find this strange in a hotel this size and popular with large tour groups.
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