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“Comfy little hotel”

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Casa Andina Standard Puno
Ranked #17 of 67 Hotels in Puno
Lima
1 review
“Comfy little hotel”
4 of 5 bubbles Reviewed 4 August 2009

Great hotel located a few blocks from the main plaza. Very comfy beds and warm rooms, the continental breakfast is superb! The staff is very nice and helpful specially Elena at the front desk she went above & beyond to help us book tours and make travel arrangements. Beware of the staff assigned to the front desk at night they can be forgetful... We had friends staying at a nearby hotel and they certainly did not have the attention to details we experienced at Casa Andina Tikarani. I strongly recommend having lunch at Casa andina's private collection restaurant Alma located overlooking the lake.

  • Stayed July 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arqmilcha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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427 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Alberta, Canada
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 1 August 2009

Everything about this hotel is excellent – great location, friendly and helpful staff, free internet, nice rooms and delicious buffet breakfast. Be sure to check out their website for booking discounts; we received 10% off per night by doing so. Small detail - the hotel and rooms had lovely Peruvian artwork!

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Sandy2418
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montréal, Canada
Level Contributor
84 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed 17 July 2009

Casa Andina is a wonderful hotel chain in Peru and this hotel is a worthy representative. Large and comfortable room, quiet, good bed, good hot shower and superb breakfast buffet. A very special thank to Corina (at the front desk) who went above and beyond the call of duty in order to help us.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
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Helpful?
2 Thank Ethrop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New England
1 review
5 of 5 bubbles Reviewed 1 July 2009

We had a large group stay at this hotel, and the management and team went above and beyond normal expectations to accommodate our group. We had some special needs, and they did an outstanding job of meeting them and serving us. They provided some special services very willingly at no extra cost to us! I would highly recommend this hotel especially for a group - they have it all together!!

  • Stayed June 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelotNewEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kendal, United Kingdom
Level Contributor
144 reviews
141 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
3 of 5 bubbles Reviewed 21 May 2009

Had a two night stay here. We were lucky to have a room with an outside window, many of the rooms appear to have only internal windows. Our room was bright and airy, clean and comfortable. We were on the top floor and this was quite a hike up due to the altitude, the hotel could really benefit from a lift! Buffet breakfast ok, we had included evening meal, which wasn't really very inspiring, no choice. Staff very friendly and helpful. Location was fine, not too far from the Main square. Free internet access. Nice log burning stove in the reception area, and tea/coffee available all day.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank westmorland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CasaAndina_GR, dueño at Casa Andina Standard Puno, responded to this review, 18 January 2010
Dear Guest,

Thank you very much for sharing the details about your stay at our Casa Andina Classic Tikarani.

We are proud to offer or guests fifty comfortable rooms in the city of Puno. They occupy a three floor spacious building with several relaxed sitting areas and a warm decoration at only 5 blocks away from the main plaza.

We very much regret we were not able to fulfill your food and beverages expectations. However, we appreciate the time you set aside to give us your valuable feedback. Your comments help us focus on what may have to be improved to guarantee guest satisfaction.

Thank you very much for choosing Casa Andina for your stay in Puno. We sincerely hope to have you with us again in the near future to offer you the real Casa Andina experience.

Kind regards,

The Casa Andina team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 15 April 2009

Room was ordinary, breakfast was ordinary. It is slightly away from the main square and eating places. Only but big negative for us was that they charged us almost 10% more than what was agreed. Even though they said that they accepted all cards, at check out time, they said that they could only charge Amex or Mastercard in Peruvian Soles. They conveniently decided the exchange rate to convert from agreed dollar price into soles..at much higher than street price! So I ended up paying much more than I had agreed to..felt quite cheated.

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TulliM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CasaAndina_GR, dueño at Casa Andina Standard Puno, responded to this review, 18 January 2010
Dear Guest,

Thank you very much for the time you set aside to describe your experience at our Casa Andina Classic Tikarani. Your comments are absolutely valuable when looking forward to improve quality of service for our guests.

It will never be our intention to take advantage of any situation. We should mention that our 17 hotels currently have both: US$ currency and PEN (Peruvian Nuevos Soles) point of sales to avoid uncomfortable exchange rate adjustments and billing misunderstandings.

On this particular billing issue, we truly understand your disappointment and apologize for it. There is no doubt that the appropriate measures have been taken to avoid the reoccurrence of incidents of this nature.

We regret we missed the opportunity to exceed your expectations. We sincerely hope to have you with us again in the near future to offer you the real Casa Andina experience.

Kind regards,

The Casa Andina team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NJ
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 23 March 2009

when I go back to puno I will surely stay in this hotel and definitely will recommend to my friends

  • Stayed December 2008, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 5JESSICA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casa Andina Standard Puno

Property: Casa Andina Standard Puno
Address: Jr. Independencia 143, Puno 21001, Peru (Formerly Casa Andina Classic - Puno Tikarani)
Region: Peru > Puno Region > Puno
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Airport Transportation
Hotel Style:
#8 Business Hotel in Puno
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Casa Andina Standard Puno 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
A medium-size, easygoing hotel with several relaxing public areas, including a fireplace lounge and courtyard. Close to Puno’s restaurant and bar scene along the pedestrian-only Lima boulevard — just a 5-minute walk— but just far enough removed to make sure visitors get a good night’s sleep. ... more   less 
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Also Known As:
Casa Andina Classic - Puno Tikarani Hotel Puno

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