On check in I found the receptionist as bland as tofu. Not very friendly and not very chatty. The door man however was very friendly and helpful with my bags.
The room was average, definitely not what I would consider a 4*, more a standard 3* perhaps. The beds are comfy, the showers are okay once the hot water finally gets to you, but the tap ran as well in my room which lowered the shower pressure. I couldn't stop this and being I was only here for 2 nights couldn't be bothered to pack up and move rooms. This was a mistake. The next morning at 7am people were banging up and down the stairs near my room. No lie in here and I wished I had made the effort to pack up and move rooms. Do not accept room 312 if you want a lie in.
Breakfast was horrible and definitely NOT even close to a 2* hotel breakfast. Congealed scrambled egg was left in a hot tray, but nothing else cooked. The choice then became toast, pancakes, cereal or fruit, I would expect more from a hotel claiming to be 4*.
The two positives of this hotel is 1. The Internet worked well throughout my stay and 2. The location was great, right next to the Plaza. Other than that extremely average.