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“Dreary hotel with bad location” 2 of 5 bubbles
Review of Hotel Portada del Sol

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Hotel Portada del Sol
Ranked #12 of 37 Hotels in Trujillo
Mexico
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Dreary hotel with bad location”
2 of 5 bubbles Reviewed 2 May 2010

Very disappointed in this place. Read reviews on Trip Advisor and so we tried it. Room was spacious and clean, bathroom had lots of mold. Electrical system from 1920s. Plug in bathroom didn't work and sparked. Front desk seemed to have never had a guest check in.....very, very slow. An overall sense of grunge in halls, stairways. Taxi driver from airport warned us to not walk around at night near the hotel. Checked out after one night.

  • Stayed April 2010, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank SanMiguelTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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47 reviews from our community

Traveller rating
    16
    20
    8
    2
    1
See reviews for
17
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5
11
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Santiago
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 22 April 2010

On our first day at Portada del Sol, cash and iPods were stolen from my and my friends' rooms. The cleaner was suspected as he was new and there was no damage to the doors but he denied it. The owner said he would help us, but instead at the police station all they did was tell them that it was our fault for not leaving our valuables at the counter. Also he promised to compensate us, with a discount or from the cleaner's salary (he was fired immediately), but when the time came to pay our bill, he said he had never promised anything and could not give a discount. He also said we shouldn't have stayed so long (we were working and stayed the whole week anyway) because he had to pay Venere so much commission.

If that wasn't enough, before the theft we had to change the room because it smelled bad. All the rooms did not have a minibar as promised but they put one when we asked for it.

The area around was noisy with a lot of traffic, and after the theft our Peruvian friends said it was dangerous and we shouldn't have stayed there. Don't think it will stay there long anyway, since we were almost the only guests during the whole week....

  • Stayed April 2010, travelled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank niinakm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jerusalem
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 21 February 2010

We arrived in Trujillo at night and checked into Portada del Sol feeling a bit wary at the narrow, dark hallway and the dimly lit room. We woke up in the morning to a totally different reality. A mostly private courtyard outside our room, the best hot water shower we´d had in all of Peru including our splurge Casa Andina experience, spacious room and extremely helpful, friendly staff.
Good location and the staff´s restaurant recommendations - all neighborhood places and not touristy - were all good. Especially the pizza place, San Remo. Wow!
A fan in the room would´ve been a nice addition but it was definitely doable without.
At $40 a night, this place was a very good deal for a mid-range Trujillo experience.

  • Stayed February 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ranchette7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PORTADADELSOL, Gerente at Hotel Portada del Sol, responded to this review, 21 September 2015
Google Translation
Hola, gracias por tu comentario, esperamos le vaya muy bien en el lugar en que se encuentre. Mucha suerte.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Portada del Sol

Property: Hotel Portada del Sol
Address: 28 de Julio Avenue #140 | Urb. El Recreo, Trujillo, Peru
Region: Peru > La Libertad Region > Trujillo
Amenities:
Room Service
Hotel Style:
Ranked #12 of 37 Hotels in Trujillo
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Portada del Sol 3*
Number of rooms: 20
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