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Hilton Garden Inn Auburn
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Reviews (652)
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452
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All reviewsfront deskgreat hotelbusiness centerhotel experiencebreakfast buffetfitness roomfire pitsmall townthe wait staffexcellent staynew yorkfinger lakesfitness centerwould stay here againup to daterooms were very cleanking bed
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466 - 471 of 652 reviews
Reviewed 26 May 2014

Staff was very friendly. Room was very spacious and clean. Breakfast/wait staff were very good. When traveling to the area (twice a year) from Niagara we usually stay at this Auburn location as there are no surprises and our stay is always excellent. P/M

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank PEM120410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric R, General Manager at Hilton Garden Inn Auburn, responded to this reviewResponded 28 May 2014

Thank you for rating us on Trip Advisor! We greatly appreciate your feedback and that you found our staff to be friendly and the room to be spacious and clean. We look forward to your next stay!
Have a great day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2014

I loved this hotel! As a business traveler I've stayed at many properties. This lovely hotel is not only visually beautiful, it's staff is more than accommodating, pleasant and helpful. The restaurant is a definite must with a creative chef and delicious offerings. My room was impeccable, linens comforting and pleasantly clean smelling. I'd definitely stay here again when in the area.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Nancy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric R, General Manager at Hilton Garden Inn Auburn, responded to this reviewResponded 23 May 2014

Thank you for your time and rating us on Trip Advisor! We greatly appreciate all the positive feedback about your stay. We are so happy to hear that you loved the hotel and that you enjoyed the restaurant.
We look forward to your next visit,
Have a great day!

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Reviewed 20 May 2014

My dauther and I stayed at the Hilton Garden Inn for a symposium and we reached late the night before. The check in staff were very nice and the room was AWSOME. The beds were very confortable. Even though we only stayed one night it felt like a home away from home. Would recommend the Hilton Garden Inn.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Tracie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric R, General Manager at Hilton Garden Inn Auburn, responded to this reviewResponded 23 May 2014

Thank you so much for taking the time to rate us on Trip Advisor! We greatly appreciate it. We are glad you thought the rooms we AWESOME and the staff was great!
We look forward to your next visit.

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Reviewed 15 May 2014

This newer hotel is wonderfully suited for business travel. It has a very comfortable room with a large armchair, desk, and fridge and microwave with a Kreugar coffeemaker. The amenities are good with a nice workout room, warm pool, nice patio seating, a friendly bar, and a wonderful restaurant. I did find the prices a bit high in the restaurant, but the overall experience was great.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Lori J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric R, General Manager at Hilton Garden Inn Auburn, responded to this reviewResponded 23 May 2014

Thank you so much for all your kind words! We appreciate the feedback about our hotel and you think we are the best in Auburn! We are thrilled you enjoyed the fitness center and our new Keurigs.
We do hope you visit us again soon! Have a great day.

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Reviewed 7 May 2014

I have been traveling here for a couple of months and have been very happy with the customer service and rooms. The hotel is the newest in area which puts it above the the other older and comparable hotels in Auburn. I am always greeted by name and the staff has been exceptional in meeting any of my needs. The restaurant bar has a great bartender but the food is a little overpriced (for Auburn).

Room Tip: Stay away from room 402. It is right next to a large blower and it hums constantly.
  • Stayed: April 2014, travelled on business
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Thank Neezo77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric R, General Manager at Hilton Garden Inn Auburn, responded to this reviewResponded 12 May 2014

Wow thank you so much for all your kind words. We are thrilled you are very happy with the customer service you have received and you choose to stay with us,
We look forward to your next visit!

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