It was my first time in this hotel last May 31 (at room 1405) and I can tell that this will already become one of my favorites the reasons being the title I have captioned this review about. Let's go into the details:
1. The location is perfect as it is right smack in Glorietta, the commercial center of Makati and everything is near and in walking distance.
2. Checking-in and Out is a breeze. Of all the hotels that I have been to, this one has for my record the fastest checking-in and out process.
3. The Staff are all courteous and warm, They never fail to smile at me whenever I pass by them.
4. The rooms are large with complete kitchen amenities, everything is there including a large LG fully automatic washing machine. No worry about operating the appliances as there is an operating guide book in the room.
5. The toiletries are by L'occitane.
6. The towels, linens, pillows and bed mattress are clean, soft and of finest quality.
7. Large LCD inside the room with clear TV cable signals, radio, cd players are all available.
8. Wi Fi is quire fast and reliable (uninterrupted).
9. Room interior is classy with large living room containing elegant sofas and chair and dining room with equally chic dining set.
10. Amenities are great with swimming pool and Jacuzzi, large swanky gym, tennis court and Gym Group exercise room. Locker room inside the gym is more than adequate with it own steam room.
11. The lobby floor amenities that include Café, Conference Room, Business Center, Mini Shops, Kids Playroom, etc. are all clean and exude great ambience.
12. There is an on-time newspaper delivery, good and helpful housekeeping.
13. I love the way they accommodate up to 2pm stay.
14. Above all, guest service is spotless and superb.
1. The water heating system seemed odd as the switch in the temperature is the same as the volume of water. this means that as you turn your faucet/shower from zero to bigger water flow, so is the temperature. This means that you cannot have a good volume of rather cold water coming out, which you need in case you would like to wash your face or shampoo your hair (hot water is damaging to your hair).
2. The shower rooms inside the gym looked like the neglected part of the facilities as they look relatively dingy and some shower heads, faucet handle needs de-rusting and shampoo/bath gel dispensers need to be replaced.
3. The biggest letdown of what could have been a perfect hotel is the food. The cook seemed to be following the same line of food fare everyday. I have sampled the breakfast three days before my stay and during my stay, guess what? They have exactly item-per-item unremarkable line-up.
All told, this hotel is still on top of my preference as it made my stay truly homey.
- Official Description (provided by the hotel):
- Indulge in one of cosmopolitan Manila's most luxurious serviced apartments - Ascott Makati, which is designed exclusively for international business executives and their families. Ascott Makati recently unveiled its new Suites that are even grander and more opulent featuring a contemporary look that exudes warmth and sophistication. The property meets your every need from world-class services to lavish facilities that are well-appointed, extensive and personalised, complementing the elegance and refinement of the spacious residences in an exclusive city sanctuary, so that you may enjoy your overseas assignment, leisure vacation or relocation. Strategically located within Ascott Makati's prime business district and surrounded by restaurants, entertainment and shopping complexes, you can relish the renowned Ascott lifestyle amidst the pulsating energy of this dynamic city. ... more less
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- Also Known As:
- Ascott Makati Hotel Makati
- Ascott Makati Metro Manila, Philippines