We arrived into Manila just after midnight. We wanted something close to the airport as we were flying out to Cebu that morning so we chose one of the cheapest airport hotels on Expedia. I even put our arrival details in the booking.
Before leaving Australia, I emailed the hotel to reconfirm our booking and confirmed we needed a late check in.
When we tried to check into the hotel, they advised us our room was given away and there were no more rooms available to accommodate 3 adults.
They tried calling their sister hotels and it wasn't until just before 2am they were able to get us a room at Makati Inn. By then I was furious they had misplaced our booking (their colleague had received our booking and filed it away without actioning it!) and we were all extremely tired. We made it clear to them that the hotel would have to pay for our taxi to the next hotel due to the inconvenience.
We weren't charged for the error and Makati Inn may have been a better hotel than Franchise One but when you have a flight to catch in a few hours the last thing you need is incompetent service plus a taxi driving trying to rip you off thinking the guests will pay the P300 pesos fare which the hotel claims should only be P50 because it's literally down the road!
Our room in Makati Inn was nothing special. It was a big room with no windows. We opted to wait til we got to Cebu to use the bathroom as the bathroom in Makati Inn could definitely do with a good scrub.
If you want convenience and something close to the Airport, best to try Nichols Airport Hotel which was recommended by family. It's closer to the airport and they have plenty of clean rooms.
- Official Description (provided by the hotel):
- Enjoy reasonably priced accommodations for budget conscious travelers who don't want to bust their wallets for a decent hot shower, a clean comfy bed in a sound proofed air conditioned room without windows to completely shut out city noise! Free Internet in the lobby coffee shop but wired Internet in rooms with small charge.You will get what you,pay for and as long as your expectations match the price paid, you'll be satisfied with the accommodations. Thousands have stayed with us and if we get 10 complaints out of a thousand, this can't be too bad, can it? Give us a try and if you find the reviews incorrect, please let us know!!Cheers! ... more less
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- Also Known As:
- Franchise 1 Hotel
- Franchise One Hotel Makati, Metro Manila, Philippines