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“big city hotel with charm” 5 of 5 bubbles
Review of Makati Shangri-La Manila

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Makati Shangri-La Manila
Ranked #9 of 82 Hotels in Makati
Certificate of Excellence
Paris, France
Level Contributor
95 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“big city hotel with charm”
5 of 5 bubbles Reviewed 30 December 2011

For a city hotel in a big, noisy, brusling, dirty, you get the idea city the Shagril-la Makati really does make Manila seem, well a bit less like Manila but keeps all the charm. Speaking of charm this hotel has lots of it regardless of its size. Mostly through its impressive lobby and decorations (we are here right after christmas and during new years) but also to the little things that make the stays here and at Shangri-la properties in general so enjoyable, the smiles and kindness of the all the employees.

  • Stayed December 2011
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PaulFloren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (429)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
St. Petersburg, Russia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 29 December 2011

How can You imagine Manila if You 've never been there before?
Shanty city? That what I thought. And I was completely wrong. I was surprised by Manila. Pleasant surprised. Friendly, clean, modern and historical rich, with influence of Spanish culture.
There are many hotels in this city, but the best one is Makati Shangri-La. Spoil yourself, stay there, you will not regret. Before you go to Makati Shangri-La , refrain from eating a couple of days, you would need all space before entering to hotel's breakfast. If there were Oscar nomination for the best breakfast in the world, definitely, Makati Shangri-La would win it.
There are very nice security employees in this hotel, they have four legs and tail. Dogs. We love dogs and wanted to spend even more time at the entrance of the hotel with the best humans' friends then in our excellent deluxe suite.

  • Stayed December 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sommerglad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 29 December 2011

Not sure what to write as everything was so nice and perfect…

Stayed here for the second time… After my 2 weeks in Ascott, our flights were cancelled and I had to stay for 1 more night.. I chose Shangri la as I had stayed here before and I wanted my wife to enjoy the grandeur.
We were given a room on the 28th floor.. Spacious room, beautifully decorated in brown and golden hue…bathroom was large and tastefully decorated…

They have one of the best breakfast spreads that I have ever seen, one is spoilt for choice...great combination of international cuisines catering to all palettes

Service is great as one expects from a hotel of this standard…

Verdict – would love to stay here if I am staying for few nights alone but prefer the Ascott for long term stay with family.

Room Tip: Choose the club rooms...
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  • Stayed September 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shankarbala04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swansea, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 29 December 2011

Go for the Horizon Club Experience these are the rooms on the top floors of the hotel, 22nd - 25th, with fab views over the city.

Guests staying in Horizon Executive Rooms receive access to the Horizon Lounge and can access of all the benefits of this club floor including express check-in and check-out services, breakfast, an all-day beverage bar, cocktails in the evening and use of the meeting rooms at the Lounge among others. Complimentary Wi-Fi and broadband Internet access are available in all rooms

  • Stayed November 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dilly D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 28 December 2011

We had the pleaseure of staying for 5 days this christmas in this fantastic hotel. From the appearance of the hotel, to the fantastic Staff, superb room and the relaxing feel of this hotel....we had the best stay ever in a hotel... Only thing we woulkd say is the food goes cold very quickly and is overpriced ... 4000 PHP for a dinner/buffett for 2 people with no wine only soft drinks....

The hotel security is fantastic and the security staff are so polite.... and you never have a problem getting a taxi, max time we ever waited for a taxi was 1 minute....

If you can ever stay in this hotel.....DO>>>>>

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Patrick N Maria G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles
Level Contributor
105 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed 24 December 2011

The Shangri-la is a superb hotel. We stayed in a suite and enjoyed each day we were there. The buffet for breakfast is the best I have had! They have anything you want from traditional Filipino breakfasts to Indian, American and Japanese fares. There is as sushi bar, a juice bar, a cheese and veggie area and all the pastries you can imagine.

From the minute you walk in, the staff is ready to serve you and it can be a bit much for people not used to the service, but there are some staff whose job it is just to stand there and greet you, open a door, or press the elevator button. Also, when you go to Circles for breakfast there are staff members waiting to direct you to your seat. Housekeeping is also amazing as our room was always cleaned immaculately upon our return and our L'Occitane toiletries were never empty.

This hotel is in a great area. There are plenty of places within walking distance such as restaurant, normal malls like Glorietta and high-end shopping at Greenbelt. Beware of traffic and make plans ahead of time as it took us 20 mins just to go 3 blocks one night,

One thing I didn't like was the no steam, electric iron which is pretty common in Asia. Also, their bomb sniffing dogs have to check your car each time you pull and and these dogs were so cute and obviously not interested in sniffing for chemicals. HA Oh well, the intent was there. But I always felt safe regardless of the dogs.

Room Tip: There are plenty of restaurants in Greenbelt mall (outside area) if you don't want to eat in din...
See more room tips
  • Stayed December 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank la310la
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, Maryland
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 23 December 2011

Hotel employees were friendly and attentive, my every need was instantly addressed. The room was outstanding and the breakfast buffet (included in my room rate) was the best I've ever had. Also a great locatiion in one of the nicest areas of Manila and a first class pool and spa

  • Stayed December 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lestermo7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Makati Shangri-La Manila

Property: Makati Shangri-La Manila
Address: Ayala Avenue Corner Makati Avenue | Makati City, Metro Manila, Makati, Luzon 1200, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Makati
#3 Romantic Hotel in Makati
#3 Family Hotel in Makati
#7 Spa Hotel in Makati
#7 Luxury Hotel in Makati
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Makati Shangri-La Manila 5*
Number of rooms: 696
Official Description (provided by the hotel):
Makati Shangri-La, Manila is located at the center of Manila's most prestigious business, shopping and entertainment district. Just 20 minutes away from the international airport, this award-winning hotel offers exquisite comfort and world class luxury. From its exceptionally spacious and beautifully appointed rooms to its lavish restaurants and exciting bars, its high-speed internet access to its full-service Spa and Fitness Center, Makati Shangri-La lives up to its reputation as Manilas leading hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Shangri-La Hotels and Resorts, Agoda, Travel Republic (UK), Odigeo and Southall Travel so you can book your Makati Shangri-La Manila reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Makati Shangri-La Manila Hotel Makati
Shangri La Manila Makati
Shangri La Makati
Shangrila Makati
Makati Shangri La Hotel
Makati Shangri-La Manila Metro Manila, Philippines

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