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“My late summer getaway”

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Makati Shangri-La Manila
Ranked #10 of 82 Hotels in Makati
Certificate of Excellence
Cainta, Philippines
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“My late summer getaway”
Reviewed 8 June 2014

i celebrated my graduation here at Makati Shangrila. my unforgettable moment because it was my graduation in medicine. i have chosen this place because its near picc and have read nice reviews.

my over-all rating is 5 because the hotel is not that really old. i like the facade of the hotel. the service is impeccable and the food from the circles buffet is sumptuous. the location is very near to sm, landmark, glorietta, and greenbelt. pool is nice, even the lifeguards were also nice. gym, sauna, and jacuzzi are updated and very clean.

i have no negative comment with this hotel. i will recommend this hotel for famiily and business trips.

Room Tip: room 610-612 are the connecting rooms for big groups.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pamy_arte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alain B, General Manager at Makati Shangri-La Manila, responded to this review, 9 June 2014
Dear pamy_arte,
Congratulations on your recent graduation! I’m happy that you chose to celebrate this momentous feat in your life here at Makati Shangri-La. Your great feedback is very well appreciated, and I will make sure to let my team know of their wonderful service from your comments. Kudos to you and hope to see you back in the hotel.
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2,599 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (450)
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English first
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 June 2014

Guys. No need for a long review. Simply one of the best hotels. I am a frequent traveler and I tell you, it doesn't get any better than this. The breakfast was excellent. The restaurants were amazing. Pool and Gym are outstanding.

Room Tip: Any room is ok
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
1 Thank SJA_London_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alain B, General Manager at Makati Shangri-La Manila, responded to this review, 9 June 2014
Dear SJA_London_UK,
Thank you for your wonderful words. I will share your great feedback with the rest of my team, and am happy that you found your stay more than satisfactory. I hope to see you again in the hotel when your travels bring you back to this side of the world.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Ives, Australia
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 5 June 2014

The Shangri-La Makati is not the cheapest hotel in Manila but the excellent service and superb breakfast buffet in Circles restaurant make up for the price tag. Rooms are spacious with modern furnishings and the hotel staff deliver excellent service. Free and reliable WiFi in the rooms and throughout the hotel for multiple devices make doing business an easier experience. The afternoon tea served in the hotels ground floor atrium is accompanied with very talented Filipino musicians playing anything from pop & jazz to classical. This is a great hotel to base yourself in for business in the Manila CBD area.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rod L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alain B, General Manager at Makati Shangri-La Manila, responded to this review, 6 June 2014
Dear Rod L, Thank you for a very positive review. I am glad you thoroughly enjoyed your stay, and I agree that the nightly talent at the Lobby Lounge is truly world class. I hope you continue to choose Makati Shangri-La as your hotel of choice in Manila.
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Bowie, Maryland
Level Contributor
244 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 5 June 2014 via mobile

At this point, I would not even consider staying at any other hotel in Makati. The level of service, comfort, food and entertainment at the Shangri-la is unmatched. I always try and book a suite here because in addition to the extra space, it affords access to the Horizon Club with it's personal breakfast service, afternoon tea and early evening cocktails, the latter noted for premium wine service and a wide variety of appealing appetizers. The 18 piece orchestra performance late afternoons in the beautiful lobby is an added plus.

Stayed June 2014, travelled as a couple
Helpful?
Thank Edison G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alain B, General Manager at Makati Shangri-La Manila, responded to this review, 6 June 2014
Dear Edison G, Thank you for always making us your hotel of choice when you are in Manila. Your points are well noted, which I will make sure to pass on to the rest of my team. I hope to see you back in the hotel when you are back in the Philippines.
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Winter Park, Florida
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 June 2014 via mobile

I booked the cheapest room here for one night before catching an early flight the next day. The room layout anddesign was quote impressive- love the wood paneling and feng shui feel! Our room service breakfast was 30 minutes delayed which I did not appreciate, however, the food (once it arrived) was wonderful. We ate at Sage, their restaurant, the night before and it was absolutely wonderful. Only complaint was delay in room service (which to me reflects a failure in overall service component), otherwise a great place to stay in manila.

Stayed May 2014
Helpful?
Thank JetSkiFLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alain B, General Manager at Makati Shangri-La Manila, responded to this review, 6 June 2014
Dear Jetti G, Thank you for your feedback. While I’m happy that you had a great stay, I apologize for the delay in service, and will be sure to work with the in-room dining team to make this an improvement. I hope you choose to stay with us again when you find yourself back in Manila.
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Groton, Connecticut
Level Contributor
139 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 4 June 2014 via mobile

Not a huge fan of Manila, but this hotel makes you forget you are there. Rooms are well appointed with soothing colors and great use of space. Ordered room service and delivery was attentive an presentation beautiful. Great room mini bar. I recommend the restaurant Sage as well. Sommelier was awesome.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JAG2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alain B, General Manager at Makati Shangri-La Manila, responded to this review, 6 June 2014
Dear JAG1824, I’m glad that you had a great time in Manila while in Makati Shangri-La. Thank you for the great feedback, and I hope to see you back in the hotel when you find yourself back in this city.
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Manila, Philippines
Level Contributor
1 review
Reviewed 3 June 2014

We had an awesome stay at Makati Shang ri La Hotel. Check in was a breeze and they allowed us to have an early check in and a late check out plus they gave me free surprise birthday cake.

We loved the room and the bed. And my daughter loved the pool and of course I did too because I was able to do lapses. They had a designated area where you can do that. the breakfast buffet was also yummy and very filling.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sachism
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alain B, General Manager at Makati Shangri-La Manila, responded to this review, 6 June 2014
Dear sachism, I hope you had a great birthday celebration with your loved ones. Thank you for choosing to spend this special day in the hotel, and I truly appreciate your positive comments. I hope to find you back in the hotel with your family for another staycation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Makati Shangri-La Manila

Property: Makati Shangri-La Manila
Address: Ayala Avenue Corner Makati Avenue | Makati City, Metro Manila, Makati, Luzon 1200, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Makati
#3 Family Hotel in Makati
#3 Romantic Hotel in Makati
#8 Spa Hotel in Makati
#8 Luxury Hotel in Makati
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Makati Shangri-La Manila 5*
Number of rooms: 696
Official Description (provided by the hotel):
Makati Shangri-La, Manila is located at the center of Manila's most prestigious business, shopping and entertainment district. Just 20 minutes away from the international airport, this award-winning hotel offers exquisite comfort and world class luxury. From its exceptionally spacious and beautifully appointed rooms to its lavish restaurants and exciting bars, its high-speed internet access to its full-service Spa and Fitness Center, Makati Shangri-La lives up to its reputation as Manilas leading hotel. ... more   less 
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Also Known As:
Makati Shangri-La Manila Hotel Makati
Shangri La Manila Makati
Shangri La Makati
Shangrila Makati
Makati Shangri La Hotel
Makati Shangri-La Manila Metro Manila, Philippines

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