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“Exquisite Civility in the Heart of Manila”

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The Peninsula Manila
Ranked #5 of 82 Hotels in Makati
Certificate of Excellence
Piedmont, South Dakota
Level Contributor
121 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Exquisite Civility in the Heart of Manila”
5 of 5 bubbles Reviewed 12 June 2014

This is the third time that I have stayed at the Peninsula Manila. I have had nothing less than an excellent experience all three times.

At the heart of the experience is the staff attitude. Everyone we encountered seemed genuinely interested in our well being and in providing service. This wasn't just superficial training. Staff always had a smile and within seconds could be called to help with whatever was needed.

My wife especially like the lobby lounge in the evening with the musicians playing live music in an alcove above.

Rooms are very comfortable and furnishing all in good condition and worked well.

All levels of rooms represent an outstanding value for the US Dollar.

Room Tip: If you can afford it get a suite - huge and good value.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,015 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (350)
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Hong Kong
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 9 June 2014

Stayed here for the weekend with my family over summer. The Peninsula lobby is definitely one of those hotel lobbies that would take your breath away. It is amazing in size and scope, and even if it is so large it still feels warm and friendly and not snobby at all. The pool is like an oasis in the middle of the city and the gym is also very good if you need to exercise away from the Manila heat.

Peninsula service is always top notch. I cannot fault their efficiency and friendliness. The good service is also very consistent, from front desk to house keeping to restaurant staff. Perhaps the only downside is the rooms themselves. We stayed at a one bedroom suite and unfortunately it is not as luxurious as it probably once was, it looks tired and will need updating soon. It is not at the same level as the other Peninsula properties in other cities. However it is quite large and spacious and bed is comfortable.

We always stay at the Peninsula every time we visit Manila and I realize I should review one of my favorite Manila hotels. It is still my favorite and once they update the rooms then my review can then be upgraded to 'excellent'.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank junebug75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 8 June 2014

I love staying at the Peninsula in Hong Kong, fortunately Manila is near as good!

We stayed at a suite in The Peninsula Manila and were very happy with the room, whilst not quite as breathtaking as Hong Kong, the value for money was the same if not better.

The high tea is great and again, on-par with Hong Kong.

We stayed at christmas time and were given a personalised christmas stocking with gifts. The hotel itself was decorated with the most amazing christmas tree and very festive.

The bar downstairs had great entertainment and the drinks very good.

I will certainly be staying at this hotel again!

Room Tip: Don't look past the suites for entertaining!
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MrClinton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marikina City, Rizal, Philippines
Level Contributor
75 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 bubbles Reviewed 3 June 2014

One of the best hotel in Metropolitan Manila... located perfectly within the Makati Central Business Dsitrict and is just a stone throw away from the Glorietta Malls... Excellent food quality, truly 5 stars..

Stayed December 2013, travelled with family
Helpful?
1 Thank docRonnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burbank
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 31 May 2014

We are just about to check out so while it's fresh and I have a bit of time, I'll write a quick review. This place is really, really amazing. We stopped by The Bayleaf - another hotel I had considered in Manila - and it couldn't hold a candle to this hotel. The lobby, pool, food, and service - all 5 stars. The rooms are above average with lovely linens and a nice bathroom. They leave water bottles for you. We really enjoyed our stay and hope to return soon.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mboag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 30 May 2014

I expect nothing less than perfection from Peninsula but this one doesn't hit the mark. The main restaurants are all closed on Sunday and there are no signs outside to remind guests, so we have to find places for dinner hastily. On my 2nd day there, housekeeping left a cleaning cloth on the toilet bowl so I had to let them know for them to come in and pick it up. My room rate include meal credits for use in the restaurants but they neglected to tell me the credit cannot be applied in some of the restaurants during check-in. The food in different restaurants are only OK given the price tag. Actually the sashimi in breakfast buffet is only marginally fresh, although can still be eaten. I am sure the same sashimi would be thrown away if it's Peninsula HongKong. The facility itself is fantastic. The pool is nice and provide a resort type of environment in the middle of the financial district. The gym is one of the best I have seen in any hotels. Location-wise, it's about 5 min walk from the main shopping malls, so it's a bit less convenient than some other hotels like Fairmont, Shangri-La or Dusit Thani.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ekung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lugo, Italy
Level Contributor
129 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 29 May 2014 via mobile

I have stayed in Makati 5 times already now, and I always at The Peninsula, first of all rates, if compared to the European ones are really affordable for a luxury hotel like this, rooms are great, wide choice of Restaurants and type of food, the lobby is simply breathtaking as confirmed by other refiwers below, service staff is also very helpful and lovely, nothing bad on The Peninsula Makati, for those who wants to use this hotel for a night stop over the Airport stands at about 30 minutes drive, much depending on traffic which is little in nighttime of course, last time (June 2013) because of a heavy storm and floods affecting Manila upon just before my landing I spent 2 and a half hours in the car from Airport to Hotel due to most roads closed for floods, but this is another story....

Stayed June 2013, travelled on business
Helpful?
1 Thank Stefano M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Peninsula Manila

Property: The Peninsula Manila
Address: Corner of Ayala and Makati Avenues, Makati, Luzon 1226, Philippines
Phone Number:
Region: Philippines > Luzon > Metro Manila > Makati
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Makati
#4 Romantic Hotel in Makati
#4 Family Hotel in Makati
#4 Spa Hotel in Makati
#5 Luxury Hotel in Makati
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Peninsula Manila 5*
Number of rooms: 469
Reservation Options:
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Also Known As:
The Peninsula Manila Hotel Makati
Peninsula Hotel Makati
Peninsula Makati
Manila Peninsula
The Peninsula Manila Makati, Metro Manila, Philippines

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