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“No hot water, no breakfast, no gym”

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Tiara Oriental Hotel
Ranked #75 of 82 Hotels in Makati
Manchester, United Kingdom
Level Contributor
65 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“No hot water, no breakfast, no gym”
1 of 5 bubbles Reviewed 1 May 2013

This hotel is not practical for business use. You have to pay a charge for internet, the breakfast is paid for seperately and ordered a la carte. It is then served incredibly slowly, which is challenging if you only ordered a bowl of cornflakes.

The decor is old, the rooms need to be properly cleaned sometime soon, and there was no hot water on any of the mornings that I stayed there.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maximobo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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33 reviews from our community

Traveller rating
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    11
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
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English first
Dublin
Level Contributor
71 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 bubbles Reviewed 29 March 2013

They charge 2013 European prices in this hotel, but provide a 1913 service and décor hasn't been updated for 30 years.
Protein with fruit in the morning, when the papaya was covered with ants. Cockroach catcher in the bathroom. Room wasn't cleaned although it was difficult to see with low wattage bulbs that prevented guests from seeing just how unclean the rooms are. There was a kitchen in the suite but no kettle, no cups, no plates, no coffee.
I wouldn't go back.

Room Tip: Don't choose any room - much better places available.
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  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tryanythingatall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Makati hotels

Davao City, Philippines
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 25 February 2013

This hotel is situated near restaurants, church and the famous shopping center of Makati is just 2 kms away from the hotel. Sttaff are friendly, rooms are spacious and clean. This hotel gives free good breakfast.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Corazon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 30 January 2013

A wonderful 3 days where had at tiara. The staff where friendly and it's a really quaint hotel. It's hard to find but very good value for money.

No complaints from me - its very good value as I had a lot of late nights - coming home was a breeze. Guests were allowed to come into the hotel and there was no curfews unlike other hotels.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dalvin_au
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paranaque, Philippines
Level Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 24 January 2013

Spent a night here with my girlfriend 4 years ago - so this review is very very late.

First impressions: its old, musky, but still serviceable. This hotel has seen better days.

When i say serviceable, I mean, it's okay if your not picky. The rooms are large enough (I got one with a separate living room and sofa), its furnished like a proper hotel (wall-to-wall carpetting, bathrooms are hotel-standard, a tv and a ref, safe, etc..), and its not that expensive. You will see some telltale cigarette burns on the table edges and the carpet at times, but it is not by any means dilapidated. This would be a good hotel for someone travelling on business for long periods, as its cheap enough and serviceable enough like a proper hotel. It's just old and musky.

All in all, the stay was good. We ordered room service, watched tv, and slept like babies.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BogsFab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camiguin, Philippines
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 24 July 2012

chose this hotel bcoz it's pretty close (walking distance) to the German Embassy we had to visit. Also Canadian, Australian and Taiwanese (?) Embassy at the same distance. Somewhat isolated from traffic, it's a quiet place which offers a reasonable comfort even if it might have seen better times. In our room (906) the water kettle did not work, for hot shower water we had to call the maintenance which came promptly but could resolve the problem only partly, the bedside radio could not completely be switched off, so we had some very low voices talking to us all night long. Furthermore, the aircon ventilator was a bit noisy. The bed was huge (kingsize) and the mattress was excellent.
A very strange thing: in a double room with double occupancy, there is only 1 breakfast included; the bf for the 2nd person had to be payed for extra. Bf was served on the table and it was quite ok.
If we had to visit one of the above mentioned embassies again, we would chose this hotel again

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patsada_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
129 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
2 of 5 bubbles Reviewed 20 May 2012

We booked a junior suite for the bridal shower of our friend. We were about 10 in the group.

First impression - Location was okay although Malugay St. gets really flooded during typhoons. No security check of bags. No attendant to welcome us when we entered the hotel. Hotel is old and musty. Junior suite is cheap for P3900/night given its size. Bed is not comfortable. Room is clean.

The hotel must have been suffering from low occupancy that weekend because no one complained of our noise or music. We were expecting the front desk to remind us to tone down our noise but they did not.

The problem began with their 11pm curfew. We started getting calls from the front desk telling us about their 11pm curfew for guests. We kept trying to explain to them that we were all leaving in a hour or so and that most of us are just waiting for our partners to pick us up from the hotel. (The guys left for their own stag party). Despite our explanation, the front desk kept calling to shoo us away. Apparently the fee for overstaying guests is P800/person.

That's when I got really ticked off. Tiara Oriental was the only hotel I've stayed in that has curfews and overstaying fees for guests. It's not a college dormitory or a five star hotel but they were very strict about the curfew thing.

Second, there was no mention of the 11pm curfew in the long list of house rules printed and displayed in the room. Also, the P800 fee I saw was for an extra bed for an additional person.

We decided to cut short our party and just leave the hotel. We were already packing up when one of our companions told us that the security guard is already outside our room. He was with an attendant holding a calculator and logbook. What a way to harass guests!

For sure, none in our group will recommend a stay in this hotel. We believe that they could have handled the situation better.

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tin_Manila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tiara Oriental Hotel

Property: Tiara Oriental Hotel
Address: 7248 Malugay corner Talisay Streets, San Antonio Village, Makati, Luzon 1252, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #75 of 82 Hotels in Makati
Price Range (Based on Average Rates): £
Hotel Class:3 star — Tiara Oriental Hotel 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Tiara Oriental Hotel Makati, Metro Manila, Philippines

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