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Best Western Oxford Suites Makati
Ranked #48 of 86 Hotels in Makati
Reviewed 20 February 2014

very happy, but book online direct or with agoda etc, i rang the desk and got quoted the last room at twice what i could get it for by booking online, usual hotel practises. slightly seedy area being right in burgos street, but no doubt that will be a plus for some people. great rooms and views

  • Stayed: February 2014, travelled on business
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2  Thank Pete c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 2 February 2014

I made a reservation at this hotel online knowing nothing about it other than it was part of the Best Western chain. The hotel itself is very good, but what makes it exceptional is its staff. Firstly, the hotel is clean and recently refurbished in some areas (it seemed). The rooms were spacious and clean, but otherwise were the standard hotel fare.

What stood out were the staff. From the moment you arrive to when you leave the staff - from the reception to the concierge - were exceptionally professional. They were not like most hotels where the staff are required to constantly acknowledge the guests, leading to an unending barrage of "Good morning mam-sir". Checking in and out was a breeze, and the staff was comfortable, perceptive yet very accommodating. One of the cleaning staff, JoJo, was exceptionally professional. He remembered the names of my kids, and each morning had a quick chat with each. He recognised that my mum drank a lot of water, so he made sure she was stocked with enough water to keep her happy. Little things that made a big difference.

What we hadn't prepared for was the fact that the hotel is located right in the middle of Manila's red-light district - quite literally, the ladies and ladyboys ply their trade on the street corner directly in front of the hotel's main entrance. My kids are still too young to know what was going on, and thankfully once you got into the hotel then that world more-or-less disappeared.

In all, we quite enjoyed our stay here.

  • Stayed: January 2014, travelled with family
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2  Thank Gosney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2014

I was visiting Manila overnight with a friend who was flying out early the next morning, so spent a little more on accommodation than I would ordinarily, when staying in Manila.
We didn't book beforehand and instead just walked-in. I expected this would gain us a cheaper rate than the online rate. However, it was actually more expensive but did include breakfast.

The entrance is bright and airy and Front Office staff were friendly and helpful (although, evening staff did not know where Handle Bar was and it was literally at the end of the opposite street).

The room we opted for was a non-smoking, Standard Twin, a large room with two double beds, bedside table and lighting, armchair and full-sized desk and chair. There was also ample wardrobe space, a clean, bright bathroom with a powerful shower and complimentary toiletries and a very large TV unit, with flat screen cable TV and DVD player. In addition, there is an in-room safe for valuables and tea/coffee making facilities, as well as a mini-fridge and bar.

The room was well maintained, clean, bright and airy. We did initially have some difficulty linking to the internet(using an Ipad) and our telephone didn't work in terms of being able to call reception. Included in the price is breakfast and the use of the gym.

Check out is 12 noon, but this can be extended for a fee as long as there is availability.

The breakfast was delicious and included European, Filipino, Chinese and American options.

This hotel is ideally placed for local attractions and must visit places including Glorietta and GreenHills and is also only 20 minutes from the airport (although this is dependent on traffic). It's also situated in an ideal place for taxi's, so you will have no difficulty getting transportation.

  • Stayed: January 2014, travelled with friends
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1  Thank Trudy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2014

Great service from booking in to checking out. Door staff friendly and very helpful. Rooms very clean and spacious (balcony but no access). Bedding fresh and well pressed. TV with many channels. Mini bar with complimentary tea/coffee and water.. Lifts x 3 always available. Breakfast included but caters more for eastern palate. never the less adequate. View not so good. Located in the nightlife centre for Manila. Plenty of bars,clubs, resteraunts. Very vibrant. Only 35/45 minutes from Ninoy Aquino airport dependant on traffic. All in all a great stay and will stay again later this year.

Room Tip: Room 608 more than adequate
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  • Stayed: January 2014, travelled as a couple
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1  Thank supermac61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2014

Stayed at the Best Western Oxford Suites Makati, I have stayed in Best Western hotels worldwide and have always been pleased ...Till now!!
Room was dingy and basic, with stained carpets and wallpaper peeling on the walls!
At check out they insisted that i had used a bottled water and charged me 110php identical water was 8php in nearby 7/11.
Breakfasts were ok .
Staff were good especially doorstaff.
Overall a tired hotel.

  • Stayed: November 2013, travelled solo
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1  Thank saf7670
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2013

Room was great, had a suite, very large room. Staff are excellent. Mini bar kept stocked for us. Breakfast is excellent. Safe area. It is in the middle of Makati, a lot of restaurants in area. No problems at all with this hotel.

  • Stayed: December 2013, travelled as a couple
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Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2013

The hotel is very clean and located in the buiness center. Staff is also very good. But this hotel is at the burgos street which is one of the red light area in the manila. This could be the drawback only. But ultimatly its value for money. Their executive rooms are spacious and nice.

Room Tip: Room 511 is really good. From this side you can see the full stree view it has the glass wall with c...
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  • Stayed: November 2013, travelled on business
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Thank hiren1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Oxford Suites Makati

Address: 518 P. Burgos Street, Makati, Luzon 1210, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#19 Spa Hotel in Makati
Price Range: £33 - £49 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Oxford Suites Makati 3.5*
Number of rooms: 154
Official Description (provided by the hotel):
BEST WESTERN Oxford Suites Makati is a 27-story with 154 guest room property located at the heart of Makati's business & entertainment district. The hotel is ideally located 30 minutes from the international & domestic airports and just minutes away from the commercial center and shopping malls such as Greenbelt and Rockwell. Patterned after the emerging trend of boutique lodging found in Los Angeles and London, BEST WESTERN Oxford Suites hotel rooms and amenities are designed to meet the needs of the world traveler. ... more   less 
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Also Known As:
Oxford Suites Makati Hotel Makati
Oxford Hotel Makati
Makati Oxford Hotel
Best Western Oxford Suites Makati Metro Manila, Philippines

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