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“Great Stay with friendly staff”

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Best Western Oxford Suites Makati
Ranked #37 of 82 Hotels in Makati
Suva, Fiji
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great Stay with friendly staff”
Reviewed 14 May 2014

Stayed here on two occasions only days apart and had a really good experience for the low price. Sure, the breakfast leaves a little to be desired but you really cannot expect too much. The staff is great, helpful, the rooms are clean and looked after, and the whole place is safe and a great location for exploring the wild terrain around this part of town.

Room Tip: request higher floor
See more room tips
  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Joe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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408 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
Makati, Philippines
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 April 2014

I stayed for 3D and 2N (from April 12-14). I will never go back! Poor customer service. Since I requested for room on high floor and it wasn't granted, I requested to be transferred on the 2nd day but it took them almost 12 hours to respond. I had to call the reception multiple times.

Amenities - poor, too old, even the renovated rooms are not pleasing
Food - poor; buffet only had few choices
Customer Service - poor; dirty looking staff

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank cepsdee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Makati hotels

Adelaide, Australia
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 April 2014 via mobile

This place was an overnight stay for us en route to Boracay the following day and for the money we paid it was worth it. I do have to say that the room did smell mouldy from the humidity and the air-con was dirty but past that it was good. I would definitely stay here again, although a tip for anyone traveling with a family -this place is right in the middle of the red light district which can be amusing but if you don't want to be hassled by people asking you to buy viagra or cialis, or girls approaching you, guys offering tazer guns etc then maybe try elsewhere. All up though it was completely safe even at night on the street amongst the riff raff and I would go back to stay again.

Stayed March 2014, travelled with family
Helpful?
4 Thank pilot1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Balneario Camboriu, SC
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 14 March 2014

The hotel is old, the rooms too. The rooms stinks. If you want to have breakfest in the hotel, please go early, as they start taking the things from the tables at least 10 minutes before the time it would be closed. Once I've asked to the guys dowstairs in the lobby about a cab to go to INTRAMUROS... the guy said, the hotel cab is 1600 (1thousand and 6 hundred) Pesos. I've complained and asked myself for a cab on the street with meter on, so the real cost was only 140 pesos, so the guys were trying to charge me more than 10 x more the real cost. For sure I'll send a oficial/formal complaint to the Best Western Corporate Office. The wifi is really really slow. The obnly good thing about this hotel is that you are in the middle of makati downtown.

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Aloir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palo Alto, California
Level Contributor
140 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 12 March 2014

I have stayed here for about a week, it's definitely a nice clean place with a good location, close to Makati business district. Beware - the hotel is in the Red Light District, so as a foreigner you'll get approached non-stop by different hustlers on the street. Nothing to worry about, it's super-safe, but it might get a bit annoying.

There are nice bars/restaurants in the area, check the French-owned Le Curieux.

The breakfast was fine, not too much choice though, so don't expect much - but it did the job well. Wi-Fi access is annoying, you need to ask for a different code everyday. They also only give up to 2 codes per room, which is really backwards. Most people have a phone+laptop, so if there are two of you in a room, you might have to kick the other person off the internet when you need it.

The place is safe, they have non-stop staff on site. I'd definitely stay again.

Room Tip: Stay on the higher floors to avoid the hustle of the busy Burgos road.
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Zael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Foshan, China
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 February 2014 via mobile

The room was very old, used and looked dirty even it was cleaned! And the smell! It smelled wet! Would not stay here again until they redo the rooms! The food was delicious and the staff is friendly! Location...not recommended to families with small children because of the "bars" in the neighbor hood! But it's pretty close to Green Belt shopping mall.

Stayed September 2013, travelled as a couple
Helpful?
3 Thank Boglarka B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 February 2014

very happy, but book online direct or with agoda etc, i rang the desk and got quoted the last room at twice what i could get it for by booking online, usual hotel practises. slightly seedy area being right in burgos street, but no doubt that will be a plus for some people. great rooms and views

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pete c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Oxford Suites Makati

Property: Best Western Oxford Suites Makati
Address: 518 P. Burgos Street, Makati, Luzon 1210, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#19 Spa Hotel in Makati
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Best Western Oxford Suites Makati 3.5*
Number of rooms: 154
Official Description (provided by the hotel):
BEST WESTERN Oxford Suites Makati is a 27-story with 154 guest room property located at the heart of Makati's business & entertainment district. The hotel is ideally located 30 minutes from the international & domestic airports and just minutes away from the commercial center and shopping malls such as Greenbelt and Rockwell. Patterned after the emerging trend of boutique lodging found in Los Angeles and London, BEST WESTERN Oxford Suites hotel rooms and amenities are designed to meet the needs of the world traveler. ... more   less 
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Also Known As:
Oxford Suites Makati Hotel Makati
Oxford Hotel Makati
Makati Oxford Hotel
Best Western Oxford Suites Makati Metro Manila, Philippines

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